I´m an aspiring leader who connects people to ideas so they unlock potential and achieve their best at work. As a leader I value talents, support the team to improve their own skills and encourage them to balance work and private life. I enjoy work with different tools to improve efficiencies and how technology can serve human for a greater purpose.I hold a certificate in global management from INSEAD, which reflects my global mindset and exposure and my passion for crosscultural and cross-functional leadership.Experienced Operations & Marketing Director with a demonstrated history of managing customer services focused on affluent segment & luxury industry across Latin America and North America.Skilled in Consumer, Branding, Communication, Social Media & Brand Experience, Digital Strategy, Market Research & Insights, Consumer Experience & People Management. Expertise in Operations Management, Digital Consumer Journey, Projects, Sales, Relationship with Providers, Strategy and Technology.Key strengths in marketing strategy, B2B, Latin America and Caribbean Market. Trilingual: Portuguese/ English / Spanish. Digital Solutions and Projects Execution.I am also an author of the book Protagonize, Os bastidores da liderança na era digital”. Published in Brazil. A practical and insightful guide on how to thrive as a leader in the digital era. The book showcases my learnings and insights from my successes and failures as a leader, and provides a step-by-step roadmap for enhancing your professional journey in a competitive and dynamic market. https://lnkd.in/eDVaS6tD