Angela Bailey

Angela Bailey Email and Phone Number

Vice President, Enterprise Client Solutions @ CHG Healthcare
midvale, utah, united states
Angela Bailey's Location
Salt Lake City Metropolitan Area, United States
Angela Bailey's Contact Details
About Angela Bailey

I am the Vice President of Enterprise Client Solutions at CHG Healthcare, a leading provider of healthcare staffing and workforce solutions. In this role, I lead a team of strategic account managers who deliver customized solutions and exceptional service to our largest health system clients.With over 15 years of experience in marketing and growth roles at UnitedHealth Group, one of the largest and most diversified health care companies in the United States, I have a proven track record of developing and executing innovative strategies that have influenced billions of dollars in revenue and retention, and enhanced customer loyalty and satisfaction across multiple markets. I am passionate about creating and accelerating growth and client-centric strategies that spur remarkable value for my clients and my organization. I have developed and matured groundbreaking customer loyalty programs, such as Optum's Client Net Promoter System and Enterprise Client Model, which have yielded significant improvements in client advocacy, executive engagement, renewal rates, and new business. I have also established and overseen Optum's client reference program, pre-sales analytics program, and client engagement strategy, which have supported billions of dollars in closed-won business annually.

Angela Bailey's Current Company Details
CHG Healthcare

Chg Healthcare

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Vice President, Enterprise Client Solutions
midvale, utah, united states
Website:
chghealthcare.com
Employees:
1230
Angela Bailey Work Experience Details
  • Chg Healthcare
    Vice President, Enterprise Client Solutions
    Chg Healthcare Jul 2022 - Present
    Salt Lake City, Utah, United States
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  • Unitedhealth Group
    Senior Vice President, Growth Success Disciplines
    Unitedhealth Group Feb 2019 - May 2022
    Developed and managed all facets of Growth Success Disciplines across five healthcare markets- Influenced $63 billion in qualified pipeline, $9 billion in closed-won new business, and $17 billion in renewals in 2021 via client management and sales best practice initiatives.- Established inaugural Optum Enterprise Client Model in 2021; pilot yielded a 674% increase in closed-won new business, 49% increase in executive engagements, 118% increase in renewal rates, and 71% reduction in at-risk business.- Oversaw Optum's client reference program, producing 725+ client references, which supported $3.2 billion in closed-won business annually.
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  • Unitedhealth Group
    Vice President, Client Experience
    Unitedhealth Group Jul 2016 - Feb 2019
    Greater Salt Lake City Area
    Led Optum Client Loyalty Program and Client Engagement Strategy. - Managed and matured Optum Client Loyalty Program to a 12 point increase in Net Promoter Score and a 41% response rate. Recognized qualified pipeline growth of 2.5x with Promoters vs. Passive and Detractors combined. - Created Optum's Client Net Promoter System (NPS) Champion program, which included 450 trained Champions who drove NPS insights into their businesses to enhance client experiences. - Structured and matured Pre-Sales Analytics program to facilitate consultative sales strategies, which contributed $480 million in closed-won opportunities and over $2.6 billion in qualified pipeline annually.
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  • Conextions Medical
    Senior Vice President, Marketing
    Conextions Medical Mar 2014 - Jun 2016
    Greater Salt Lake City Area
    Led all marketing and business development efforts for medical device start-up company. Helped launch novel tendon repair device that is now being used in the United States and abroad.
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  • Remedy Informatics
    Senior Vice President, Marketing
    Remedy Informatics Jan 2013 - Feb 2014
    Directed the positioning, branding and marketing communication strategy for cloud-based healthcare technology company. Rebranded and repositioned Remedy to better align with market need and target audience. More than doubled year-over-year marketing-generated pipeline in first 10 months of tenure. Spearheaded marketing initiatives that helped to produce 65% of the organization's 2013 sales.
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  • Optum
    Vice President, Client Loyalty And Advocacy
    Optum Sep 2011 - Jan 2013
    Forged, socialized, and gained alignment with cross-functional stakeholders to launch Optum's client engagement and advocacy strategy. Frequent presenter at major industry events around Optum's award winning B-to-B loyalty program. Positively impacted $420 million in annual revenue for OptumInsight through the creation and deployment of the Optum Client Engagement Model. Championed and led the Voice of the Client program for OptumInsight, which resulted in a 26% Net Promoter Score (NPS) increase and identification of 320 promoter references. Increased sales 30% YOY with key strategic clients by deploying a company-wide client planning process.
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  • Ingenix And Optumhealth
    Vice President, Marketing Operations
    Ingenix And Optumhealth 2007 - Jun 2011
    Established the demand generation and marketing research teams for Ingenix and OptumHealth. Managed 250+ direct marketing programs annually for 9 business units that qualified 11,000+ inquiries, assigned 3,000+ leads, and generated $300 million in pipeline and $75 million in sales on an annual basis. Established a centralized market intelligence team that delivered over 500 research projects per year, and directed the creation of a robust company-wide knowledge information management system that provided market intelligence and insights to over 5,000 users. Earned the President's Award from the Ingenix CEO for exceptional performance.
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  • Ingenix
    Sr. Director, Mktg
    Ingenix 2001 - 2006
    Managed all marketing activities for 35 software and database products for a $230 million business unit within Ingenix. - Developed and oversaw strategic marketing plans, product positioning, product launches, market research, demand generation activities, public relations and website development- Created and managed metric-driven marketing campaigns that served multiple audiences in five different healthcare verticals that directly contributed to 25% growth in annual revenue
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  • Liberty Safe & Security
    Marketing Director
    Liberty Safe & Security 1999 - 2001
    Revitalized and shaped the strategic direction and positioning of this $45 million manufacturing company.- Researched, pioneered and marketed new line of products to an untapped market segment. As a result, successfully sold new product line into Sears Mall Stores - $15 million account- Directed and implemented all facets of corporate marketing activities- Managed marketing programs for over 1,500 retail locations
  • American Express
    Marketing Manager
    American Express 1996 - 1998
    Created and implemented marketing plans that met the business and sales objectives of the emerging stored value products in domestic and international channels.-Developed comprehensive marketing strategy for pilot and launch of new international product in six countries-Managed all aspects of national and international sales force marketing support for new prepaid phone card with sales targets of $36 million annually- Led cross functional teams to create and refine product design, packaging, pricing and promotions specific to each geographic region
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Angela Bailey Skills

Marketing Strategy Analytics Marketing Strategic Planning Segmentation Cross Functional Team Leadership Integrated Marketing Lead Generation Strategy Strategic Partnerships Competitive Analysis Business Development Product Marketing Market Research Marketing Communications Marketing Research Product Management Online Marketing Internal Communications Start Ups Customer Experience Product Launch Salesforce.com Brand Management Sales Operations Account Management Crm Direct Marketing Client Experience Multi Channel Marketing Client Engagement Market Planning Market Analysis P&l Management Saas Executive Management Online Advertising Email Marketing Client Loyalty Customer Engagement Digital Marketing Interactive Marketing Marketing Management Demand Generation B2b

Angela Bailey Education Details

Frequently Asked Questions about Angela Bailey

What company does Angela Bailey work for?

Angela Bailey works for Chg Healthcare

What is Angela Bailey's role at the current company?

Angela Bailey's current role is Vice President, Enterprise Client Solutions.

What is Angela Bailey's email address?

Angela Bailey's email address is an****@****tum.com

What is Angela Bailey's direct phone number?

Angela Bailey's direct phone number is +180198*****

What schools did Angela Bailey attend?

Angela Bailey attended University Of Utah - David Eccles School Of Business.

What skills is Angela Bailey known for?

Angela Bailey has skills like Marketing Strategy, Analytics, Marketing, Strategic Planning, Segmentation, Cross Functional Team Leadership, Integrated Marketing, Lead Generation, Strategy, Strategic Partnerships, Competitive Analysis, Business Development.

Who are Angela Bailey's colleagues?

Angela Bailey's colleagues are Angie Orr, Julie Freestone, Justin S. Mangum, Psyd, Michael Johnson, David Lamb, Cory Merrill, Aaron Jordin.

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