•Created comprehensive onboarding program for Denver area startup including three distinct learning tracks for sales, production and support staff.•Directed project initiatives to create annual performance appraisal process using ReviewSnap application.•Developed eLearning courses covering legal compliance topics, products and interviewing techniques.•LMS Administrator.

•Developed Leadership Immersion and Foundation Training (LIFT) for Customer Acquisition and Retention managers; LIFT is credited with improving the enterprise save rate by 6.2% and the enterprise close rate by 7.7% which amounts to approximately 232 million dollars annually. •Using Addie and SAM methods design and develop multimedia award-winning trainings to drive sales for more than 5000 selling locations, including job-aids, instructor-led trainings, webinars, game-based/simulation e-courses, and multi-day blended learning curriculum. •Manage projects across several internal teams and stakeholders for training business updates and adapting curriculum as training needs change. Sharpened team synergy through process improvement, increasing efficiency in communications and project delivery times, as well as satisfaction scores from Subject Matter Experts and clients. Developed and implemented Project Intake Form •Launched enterprise wide virtual training initiative; LMS administrator. Saved $75k annual department budget by creating virtual training curriculum.

•Developed comprehensive 4 week new hire training program for inbound sales support call center •Trained 58 new employees; Increased employee retention by 47% •Social Media Moderator for Sales Operations department

•Trained and mentored new team members.

•Sold contracts to College America including 2 Graduation ceremonies & senior headshots•Sold contract to The Breakers Resort Apartment Village•Graphic Design•Photo shoot Assistant

•Reached production goals within my first month of employment

•Handled & reconciled all restaurant revenue; over $10,000 nightly•Restaurant opening team member; established protocol and trained 5 staff members

•Hired and gave performance evaluations to a staff of 6; implemented training program

CRM Database Administrator