Angela Heavin Email & Phone Number

Amarillo, Tx, Us

I love soccer! Ref'ing keeps my mind & body, fit & healthy.I like the High School soccer level the best - NM & TX

Amarillo, Texas Area

I worked with the US Postal Service maintaining all input customer files and complying with over 90% correctness per their online report scorecard that required strict error percentage validation, and would result in monitory fines. I completely Documented all current systems where there was no documentation. I was the backup List Processor & handled the overflow when needed. I was the main contact when any data problem arose and quickly and completely fixed and manipulated the data until correct. Many times the data was corrected and the products were out the door without even bothering my boss, the CEO. I did research and had constant contact with the USPS assigned Analyst as we did troubleshooting. I helped test some of the beginning sprints on a large cloud custom product that was being developed.

Amarillo Tx

Systems Analyst I, first was sub-contracted to a local client as applications support, which included software upgrades, server support, user support, trouble-shooting, vendor interaction, multi-department interaction, and documentation enhancement for each application assigned. Second assignment was 100% remote, moved into the Integration team, utilizing the Siemens HL7 Utility, co-supporting over 100 PROD HL7 interfaces for Jameson Healthcare and TJ Sampson Health Systems. This product also supported XML and flat file formats, in addition to HL7.

Amarillo, Texas Area

I use IBM’s Statistical Analytics tool,SPSS and the SPSS Modeler; as well as Business Objects to gather data, process, and complete requests for data related to the HSI-STEM grant. Some projects include designing the Access database for the Math redesign survey information, producing the reports and designing all graphs to support my findings. Compiled the English redesign report and gathered the supporting statistics used in a power point presented to the AC board. Daily I compile demographic and success data to create user friendly graphs and charts to report to other Amarillo College departments and external Colleges, Universities, & Governing Agencies. I focus on understanding the relationships between the IR/IE database tables and the Business Objects database tables and try to understand the important keys and variables needed to extract the correct student information.

Tutoring will keep me job ready by improving my understanding and by keeping my new skills fresh!

Consultant, Traveled up to 75%, billing hours for; project management, system configuration, data conversion, training, and project planning. I worked on UNIX, Sybase, & server based 2005 with SQL Management Studio. Modified, wrote, and ran scripts to manipulate data for client specific situations, also modified Crystal Reports. Trained clients on a downstream petroleum wholesale inventory, order entry, tax, and accounting modules.

Completed training on UNIX, SQL, & Informix/Genero(4GL)

Amarillo, Texas Area

I did the same jobs as when I was a Business Analyst, but was recognized as a reliable, customer conscious employee that brought in add-on sales & was promoted.

from IT into dealing directly with customer service and support. Decided to switch careers to broaden my knowledge base, was the analyst and project manager in the exact areas I had programmed on for the past; . Giving me the opportunity and flexibility to develop new processes, and streamline each area for more efficient resource allocation. I could now see these consolidation projects from the clients perspective. Day to day duties included; Account Management/Billing, Project Management for all resources that worked on transmission feeds projects; in the analyst role, data mapping, test-plan creation and execution, technical problem solving, & RMIS help desk support for my specific area. Wrote queries, FTP file transfers, & auto-scheduled jobs for on-going transmissions. @CS as a Business Analyst, Project Manager, Account Manager, Tester, & Trouble Shoot in RMIS area for Dedicated Client - The Hartford

Worked in Data Conversion, too populate & convert various types of data in and out of the Claims Administration System, including; Property, Auto, Health, and Workers' Comp claims. Part of the implementation of Fireman's Fund, meeting the team expected go live date. Took over 100% of the online implementation of General Accident (One Beacon); completing policy & adjuster notes conversions, & had complete responsibility of technical support & all on-going development of daily transmissions for two years. Lead the initial implementation of the Kemper Insurance unbundled data extraction. Programming lead in a multi-million dollar, large-scale implementation of The Hartford/SRS. Managed the Data Conversion area of the SRS project for over a year, assigning tasks to dedicated & non-dedicated staff, while programming the historical database loads, new transmissions, internal & external data feeds; Programmer. On Accounting and Billing team; batch & CICS on-line programs, JCL jobs, VSAM files, & hierarchical IMS databases. TSO, ISPF, SDSF, Abendaid, & Viasoft debugging tools via NT server. Hardware was IBM, OS MVS/SP, then IBM 3090, OS MVS/XA & ESA.

Amarillo, Texas Area

in the billing team; batch & CICS, JCL, VSAM files, & hierarchical IMS databases using TSO, ISPF, SDSF, debug utilities NT server & IBM.

Worked on Adult Probation & Child Support systems wrote Vehicle Registration & Hot Check Systems. Hardware was NCR, ISAM, COBOL.

Associates, Applied Science - Computer

I completed classes in the following: ASP.NET C#, ACCESS/SQL Server databases, Visual Studio/VB ASP.NET & I also completed JAVA1, JAVA2.

Aas, Computer Engineering Systems

Activities and Societies: Named Outstanding Major for Computer Engineering Systems for the 2010-2011 school year - April 2011JAVA1=.

A Bachelor Of Business Administration Degree, Computer Information Systems

Completing 49 hours in; Class examples are: Database Administration, Data Structures, Logic & Algorithms, Systems Analysis, and Data.