Angela Bova, Shrm - Cp, Icf - Acc Email & Phone Number

Genoa, It

Genoa, Liguria, Italy

Riportando direttamente alla Proprietà del Gruppo sono responsabile di:• Sviluppo organizzativo. Progettazione e implementazione di programmi ad hoc a supporto di processi di cambiamento organizzativo. Definizione di procedure e policy aziendali.• People Development. Progettazione e implementazione di strategie e programmi dedicati allo sviluppo delle competenze e dei talenti• Talent Management & Coaching. Progettazione ed erogazione di percorsi di coaching individuali e di gruppo per il middle management• Ricerca e Selezione. Analisi e convalida del fabbisogno organizzativo, dei processi di selezione e delle politiche di recruitment. Gestione di partnership strategiche per la selezione di personale qualificato a tutti i livelli dell'organizzazione• Formazione e Sviluppo. Analisi e convalida dei fabbisogni, supervisione dei programmi di formazione (obbligatoria e per la crescita professionale)• Compliance e Contrattualistica. Gestione compliance per Salute e Sicurezza, GDPR, CCNL e contenzioso• Compensation. Gestione e definizione delle politiche retributive, dei piani di compensation e di welfareLe nostre strutture:Sublimis Boutique Hotel - 4*BW Plus City - 4*BW Porto Antico - 3*Hotel NOLOGO 2*I nostri ristoranti:La Di Dà BrasserieLa Di Dà sur la mer

To book a session with me:https://doyoucoach.com/coach-privati/angela-bova/#modal-close

Milano, Lombardia, Italia

• Talent Management, partnering with the local HR teams on the annual Talent Mapping process that covers approx. 3700 employees across countries/brands/functions. Activities included: ensure consistency of the talent evaluation within the teams and across areas, support to identify suitable individual development actions and prepare for the annual Development Committee with Chairman and CEO• Talent Development tools, monitoring the delivery of 360-degree Feedback and Coaching. Activities included the revamp of the 360-degree Feedback for 2023-2024, starting with the scouting of a new provider and negotiation of the terms of partnership• Performance Management, supporting the local HR team and Managers through the entire performance management process. Activities included: identify and share best practices, work with the HRIS team to manage SAP SuccessFactors, create a dedicated toolkit for HR and Manager to navigate the platform, monitor the implementation of the process according to company standards• Mentoring Program, designing a pilot Mentoring program to implement globally in 2023-2024. Activities also included the scouting of a trusted consulting firm to support the project and the negotiation of the terms of partnership

Milano, Lombardia, Italia

• Training Strategy for the Career Development Center, identifying training needs and key-contents, planning yearly calendar and deadlines, selecting external providers and tools for. Activities were in presence, virtual and blended trainings• Career Development Programs, designing dedicated Learning Portfolios for different clusters of talents and training needs. Oversaw the deployment of all related training events• L&D Providers & Budget, developing and negotiating partnerships with vendors to monitor consistency with the Career Development Center competency model and framework, and budget in all learning solutions• Career advisory for a cohort of MBA candidates from 24 different countries with focus on national and international labor market. Offered 1:1s to work on individual career plans and skills assessment, as well as group career strategy sessions• Employer relations, managing partnerships with international employers. Supported consulting firms and companies in various industries assessing their recruiting needs and with their talent acquisition strategies. Achievements: Revamped the entire Learning & Development Portfolio offered by the Career Development Center to MBA Candidates Developed and negotiated +50% new partnerships with high skilled consultants and firms to be part of our Talent Development offering Delivered +100h hours of career coaching to MBA candidates

Travelling Position - Miami / International Assignments (Amer & Emea)

Reported to the Director of Shipboard Talent Development, worked to identify Training and Talent Development needs and supported the HQ to translate them in Learning & Development programs implemented fleetwide.My responsibilities were:•Onboard Training Specialist team (deployed on 8 ships), coaching and supervision to the team ensuring their continuous up skilling and that consistency of Talent Development initiatives was met• Internal Coaching, mapping development needs and coaching management onboard focusing on Leadership, Communication, Diversity & Inclusion• Learning & Development Policies, developing, reviewing and implementing Procedures and Best Practices for shipboard Talent Development• Training Programs, designing and standardizing curricula, content and facilitator tools for Cultural Awareness, Leadership Development, Performance Management and Managerial Training, Product and Service• Assisting onboard management with Performance Reviews, Individual Development Plans, Discipline & Performance, Policies and HR related mattersAchievements:  Crafted and reviewed the Time & Attendance Guidelines. Document with explanations and best practices to manage Time & Attendance onboard in compliance with ILO, Flag requirements, company SOP and procedures Developed and implemented a tailor-made Training Report Toolkit. Toolkit for Training data collection and analysis that reliably determines training coverage fleet wide (17 ships with an average population of 1500) and helps to forecast training needs for planning purposes (up to 1 quarter) Revamped the Position Based Training Toolkit. Set of tools and guidelines for the On the Job Training of newly-hired

Shipboard (Amer)

Reporting to the Onboard General Manager, managed the Training & Development function for a population of up to 1,6K employees from 100 different countries. Partnered up with Shipboard Talent Development team in the Headquarter and ship’s management to define Training Needs, Organize, Deliver and Monitor Training & Development initiatives dedicated to all onboard personnel.• Onboarding Program, conducted weekly newly hired trainings on Brand, Ethics and Diversity, Product knowledge • Training programs design, planning and delivery, with focus on Customer Service, Harassment and Serving Guests with Disabilities (compliance trainings), Managerial and Leadership skills• On the Job Training Program, coached and managed a team of up to 30 trainers within the Hotel Department• Internal Mobility Program (Job Rotation), was in charge of counselling and approving employees for the internal mobility program. Supported management in creating an internal talent pipeline• Employee Recognition Programs, was in charge of the Recognition Programs and related Events • Internal Communication, managed ship-side communication for training initiatives, L&D programs and Policies• Assisted the Onboard Management with Discipline, Code of Conduct, Policies and Procedures, HR related mattersAchievements:  Managed ships up to 1600 crew, obtaining 97% coverage for all Training & Development programs  Appointed by Headquarter as part of the team developing the new Managerial Training Program (fleet initiative - 2018) with focus on Self-development, Coaching, Managerial and Leadership Style and Delegation

Shipboard (Emea & Apac)

Reporting to the Onboard HR director, managed the Learning & Development function for a population of up to 1K employees from 75 different countries. Partnered up with ship’s management to define Training Needs, Organize, Deliver and Monitor Training & Development initiatives to improve knowledge and skills of all onboard personnel.• Training programs design, planning and delivery, with focus on Company Culture, Managerial skills, Service & Product • Mentoring Program, coached appointed Sr. employees to mentor new-hires with orientation and On the Job Training • Internal Communication, managed ship-side communication for L & D activities and the Welfare Program • Welfare and Wellness Company Programs, managed the budget and developing/coordinating enrichment initiatives • e-Learning Platform, managed the LMS platform onboard and ensured satisfactory courses completion • Data analysis/report, prepared the required documentation for internal / external Audits, in support of the HR Director • Assisted the HR Director and Management with Time and Attendance (ILO) System, Code of Conduct and Discipline Achievements:  Managed ships up to 1050 crew, obtaining 94% coverage for all Training & Development programs Appointed by Headquarter to be part of the team developing the new Managerial Training Program (fleet initiative - 2016)

Milano, Italia

Worked with the Training Manager and HR Business Partner making my contribution to the below areas.• Talent Acquisition, sourcing, screening and group assessment for early professionals in Finance, Marketing and Sales• Onboarding program, planning and coordinating of the employees’ first period with the company• Learning & Development, supporting the training needs analysis, benchmark of contractors and external partnerships negotiation, planning and execution of online / live training programs for sales professionals through LMS platform• Internal Communication, crafting messages to present HR projects and initiatives to the Italian HQ employees • Data analysis/report, in charge of updating the HRIS and analyze data to identify trends and forecast Learning & Development activities costs / required investment

Turin, Piedmont, Italy

Worked as a consultant to provide client companies with tailor-made training programs and career services.• Needs assessment, Training design and delivery for client companies: Communication, Performance Management, Sales techniques & Customer Care (Hospitality, Travel & Leisure, Services, Health care)• Career Counselling activities for job seekers, professional support to participants with diverse backgrounds / nationalitiesAchievements: After my courses, the improved performance of the Sales and Customer Care teams led one of our main clients to join a continuous training program and ask for additional services to revamp their marketing strategies Trained over 600 employees, and counselled around 150 job seekers

Turin, Piedmont, Italy

Supported the Technical and Retail divisions to attract and recruit both active and passive candidates.• Recruitment / Head Hunting for the Technical, Large Scale and Luxury Retail divisions• Search & Selection, preparing and posting job adverts, screening applications and interviewing candidates

Transformational Leadership Coaching - Icf Actp Accredited Coaching Programme, Coaching

TPC Leadership is a global organisation with a highly experiential, pragmatic approach to leadership coaching. With a strong focus.

Master In Organization And Hr Management, Human Resources Management/Personnel Administration, General

Founded in 1970 ISTUD Foundation is today the only independent high-profile Italian Business School. The Master is held in partnership.

Master'S Degree, Occupational Psychology, Magna Cum Laude (1St).

Specialization in Occupational Psychology, with focus on Human Resources & Management, Organizational Development, Search & Selection.

Gestalt Counsellor, Gestalt Counselling, Diploma

ASPIC (branch of Napoli). European School of Professional Counselling recognized by the E. A. of Counselling. Certificate no. 00975NA.