Developed call-center optimization strategy for a national banking institution by proposing a series of changes to increase profitability. Worked with bank executives to transform proposed changes into a series of tests in order to quantify the impact of each changeWorked on a state agency consolidation project to document current state processes and determine process efficiencies as two state agencies merged

Developed strategy for IT focused projects including a volunteer and donor management solution and social media communication forum that resulted in facilitating interactions with over 1000 constituentsCollaborated with executive director to design significant programs, workshops, and volunteer opportunities for Fellows

Identified new business opportunities by creating and implementing various territory campaigns which accounted for territory growth at a 5% CAGR Managed and grew a $5 MM dollar territory consisting of 35 Fortune 500 companies in the financial services industry by 15% over previous year historyDeveloped and executed a customer penetration strategy in collaboration with other members on the North America Strategic Accounts team that resulted in a 20% overall division sales increase over previous yearWorked with C-level executives and IT decision makers to find areas of development and implement Oracle solutions

Managed and grew a $3 MM dollar territory consisting of 30 mid-size companies in 8 states by 20% over previous year historyCreated and delivered presentations to top level executives, buyers, and sales representatives on planogram recommendations, marketing trends, and specific product knowledge Advised accounts by creating sales and marketing programs, advertising campaigns, and merchandising strategies in addition to yearly, quarterly and monthly buy plans Analyzed individual accounts, sales trends and new initiatives to be executed and prepared quarterly forecast for territory