Angela Caruso Email & Phone Number

San Jose, Ca, Us

Los Gatos, Ca, Us

I work as a Senior Program Manager in the Globalization Product team and some of my core focus areas include a) developing localization strategy for Studio -show facing- products, b) developing a quality framework to make localization process more scalable and 30% more cost effective, c) discovering, mapping, and improving terminology for Studio domains.

San Jose, Ca, Us

Senior Program Manager in the Globalization Ops team at PayPalSome of my core focus areas include a) developing language strategy for new markets in order to identify next bets for the companyb) researching, evaluating, testing of cloud-based CAT tools in order to make localization process more scalable and 30% more cost effectivec) discovering, mapping, and improving e2e process to author, develop and publish global content for PayPal customer notifications

Mountain View, Ca, Us

Managing the localization program for one of top 5 Google products from inception to launch in 75 languages. Driving financial forecasting, projects scoping, resource allocation, scheduling, budgeting, as well as stakeholder relationships, and risk management.Working with cross-functional teams and stakeholders to manage Google’s product expansion globally with high linguistic quality.Spearheading department initiatives including translation quality, process improvements, vendor strategy, and tools improvements.

Role:Cradle-to-grave managing of localization projects into 60 locales for a selection of 15 products for key enterprise accounts of $20M/year.Tasks include allocating resources, assigning tasks, tracking and reporting progress, controlling budget, managing client relationships and escalations, quality control, etc.Achievements:Successfully managed the launch of several new products into various markets, working around the clock.Successfully managed complex video projects in different tools, such as Camtasia and Captivate.Successfully led internal pilot projects for the creation and implementation of new quality initiatives.

Waltham, Massachusetts, Us

Based in Dublin, I acted as a designated language consultant for the customer, working in conjunction with the Project Manager; and I ensured that all the language tasks assigned to the teams meet the quality and customer requirements within the specified deadlines.Project Manager tasks:-Project planning and estimating-Project control: Status tracking and report-Lingua Resources management-Maintaining relationships with translators, reviewers, linguists, local project managers and third parties vendors-Training of translators about new tools and procedures-Design and development of presentations regarding all main lingua aspects of different projects

San Jose, Ca, Us

As a localization linguist, I was responsible for the quality of the Italian PayPal website. My role was to review vendors’ translations, adapt marketing and product content to the Italian website and translate technical documentation and manuals for both internal and merchants developers, published on the official PayPal website, as well as emails for users and PDFs

Msc, International Business

Ba, Translation Studies And Interpreting