Angela Coxe Email & Phone Number
Who is Angela Coxe? Overview
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Angela Coxe is listed as Program Manager at Beaufort Digital Corridor, a with 5 employees, based in United States. AeroLeads shows a matched LinkedIn profile for Angela Coxe.
Angela Coxe previously worked as Program Manager at Beaufort Digital Corridor at Beaufort Digital Corridor and Marketing Coordinator at Fwdg. Angela Coxe holds Associate Of Αpplied Science - Aas, General Business & Marketing, Gpa: 3.90 from Trident Technical College.
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About Angela Coxe
As part of the Beaufort Digital Corridor team, it brings me great joy to help tech professionals achieve their dreams of launching a startup or small business or progressing in the field of technology. Serving as the program manager, I execute events thoughtfully designed to connect our community, promote the BDC through marketing efforts, and manage the office to keep tenants happy. I attribute my devotion to serving our members to my customer service background and love for Christian principles.Technical KnowledgeCopywriting | sponsorship package writing | social media management | SEO | WordPress | Mailchimp | Emma | Google Analytics | Canva | Adobe products (Ps, Ai, Id, Pr, LrC, & Ru) | Typography 01 | Microsoft Office applications (Excel, PowerPoint, Word, and Outlook)
Listed skills include Leadership, Customer Experience, Microsoft Powerpoint, Customer Satisfaction, and 17 others.
Angela Coxe's current company
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Angela Coxe work experience
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Program Manager At Beaufort Digital Corridor
Marketing Coordinator
Digital Marketer
Workforce Management Analyst
Previously, a workforce management analyst with 2 years of experience in a call center setting. The role involved real-time adherence (RTA) and scheduling work including strategically scheduling agents to meet forecast requirements, reporting call center performance regarding staffing and call stats, maintaining agents’ profiles for applications, real-time monitoring, and delivering presentations to new hire classes regarding schedule adherence expectations.Developed proficiency in NICE IEX and Microsoft Office applications including Excel, PowerPoint, Word, and Outlook.
Quality Analyst
Evaluated credits and more than 7200 calls for quality assurance to coach call center representatives and provide performance feedback to supervisors. Analyzed quality score trends and reported the findings to members at various levels of the organization to ensure compliance scores stayed at or above goal.Trained agents on call handling and credit-issuing procedures through 1-on-1 coaching, huddles, and classroom presentations.
Customer Service Representative
Worked as a call center representative in four different Directv projects to deliver excellent customer service to more than 25,000 customers by using soft skills, resolving billing issues, answering account inquiries, and processing payments.Developed strong communication and interpersonal skills, primarily patience, empathy, and active listening.
Colleagues at Beaufort Digital Corridor
Other employees you can reach at beaufortdigital.com. View company contacts for 5 employees →
Ben Kelehear
Colleague at Beaufort Digital CorridorBeaufort, South Carolina, United States
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Jasmine Vargas
Colleague at Beaufort Digital CorridorBeaufort, South Carolina, United States
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JO
Jess O'Brien
Colleague at Beaufort Digital CorridorBeaufort, South Carolina, United States
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Angela Coxe education
Frequently asked questions about Angela Coxe
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What company does Angela Coxe work for?
Angela Coxe works for Beaufort Digital Corridor.
What is Angela Coxe's role at Beaufort Digital Corridor?
Angela Coxe is listed as Program Manager at Beaufort Digital Corridor.
Where is Angela Coxe based?
Angela Coxe is based in United States while working with Beaufort Digital Corridor.
What companies has Angela Coxe worked for?
Angela Coxe has worked for Beaufort Digital Corridor, Fwdg, Delicate Flowers, Inc., and Iqor.
Who are Angela Coxe's colleagues at Beaufort Digital Corridor?
Angela Coxe's colleagues at Beaufort Digital Corridor include Ben Kelehear, Jasmine Vargas, and Jess O'Brien.
How can I contact Angela Coxe?
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What schools did Angela Coxe attend?
Angela Coxe holds Associate Of Αpplied Science - Aas, General Business & Marketing, Gpa: 3.90 from Trident Technical College.
What skills is Angela Coxe known for?
Angela Coxe is listed with skills including Leadership, Customer Experience, Microsoft Powerpoint, Customer Satisfaction, Communication, Active Listening, Customer Service Training, and Quality Assurance.
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