Angela Dowd Email & Phone Number

Boston, Ma, Us

Responsible for the overall information technology, information governance, and information research for the Firm including strategy, architecture, and operations. Leading a team of amazing professionals in developing and implementing solutions that support the company's business goals.

Boston, Ma, Us

• Translate business goals into clearly defined technical and process strategies that will deliver business value within budget.• Research, track and communicate industry trends, best practices and competitive service offerings to ensure we can meet client needs and regulatory changes in a sustainable fashion.• Lead the transformation from an onsite workforce with no laptops to a mobile firm where high accessibility and security are key.• Mentor and sponsor IT department members both internally and within legal technology ecosystem for career growth and improved end-user experience.• Guide the team to experiment with different mediums of communication and relationship building to ensure a highly effective hybrid workforce.

Boston, Ma, Us

• Led projects across departments and practice groups starting from initial conception, requirements gathering, researching solutions, creating business cases, evaluating software, selection of software, and preparation of recommendations.• Advocated for and implemented firm-managed computers via SCCM/GPOs to improve security and reduce data loss while still enabling user to work as efficiently as possible.• Standardized software deployment to minimize need for IT resources.• Advised CIO on selecting a new cloud-based document management system by analyzing business and end-user needs. Acted as the Project Manager to coordinate internal and vendor resources to move two million documents with minimal down-time.

Boston, Ma, Us

Researched, prepared and delivered computer training programs for new employees and temps as well as for ongoing training. Oversaw all aspects of the Help Desk for over 250 users between two law firms. Designed and implemented the firm website and Intranet Coordinated the split of the firm including separation of documents via an ethical wall in our Document Management System, e-mail domain, and network permissions Improved the quality and response time of the Help Desk.

Boston, Ma, Us

Maintained the Firm Intranet and HRIS system. Coordinated all secretarial coverage. Conducted new employee orientation including policies, procedures and benefits. Maintained all aspects of Benefits at the Firm including enrollment, COBRA, invoices, and problem resolution

Ensure proper financial reporting for the Board review; chair the Audit, Finance, and Investment Committee; ensure rigorous monitoring of budget and financial fail-safes.

Oversaw the hiring of a new CEO; manage Board meetings; supervised business of the association

Collaborated with fellow Board members and worked with Executive Director to ensure proper procedures followed.

Work with 15 Volunteer City Representatives to provide local programming and education about legal technology throughout Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island and Vermont in the U.S.; New Brunswick, Newfoundland, Nova Scotia, Quebec and Prince Edward Island in Canada.

Coordinated monthly educational sessions on legal technology and trends for members in the Boston-area.

South Deerfield, Ma, Us

Coordinated hiring of all light-industrial and office temporary employees. Managed help-wanted display advertising for home office and over 50 satellite stores. Maintained company-wide internal job postings. Responsible for maintaining databases of ad costs, temporary employees, and status of job opening.