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Angela Dowd is the Director of Practice Innovation for the law firm of Burns & Levinson LLP in Boston, Massachusetts. Angela joined Burns & Levinson in September of 1998 in Human Resources before moving into IT. In her current role with the firm, she is works with practice groups and administrative departments to increase efficiency and streamline business processes.She has been active member of the International Legal Technology Association (ILTA) for many years, speaking at the annual conference. She is currently in the Secretary of the Board of Directors. Before that she spent three terms as North Atlantic Regional Vice President. In addition, she has spoken at Association of Legal Administrators, Legal Marketing Association and the Law Firm Alliance conferences. She graduated from Cornell University with a degree in Communications with a concentration in scientific writing.
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Chief Information OfficerBurns & Levinson Llp Jan 2023 - Jun 2024Boston, Ma, UsResponsible for the overall information technology, information governance, and information research for the Firm including strategy, architecture, and operations. Leading a team of amazing professionals in developing and implementing solutions that support the company's business goals. -
Director Of Practice InnovationBurns & Levinson Llp Jan 2015 - Jan 2023Boston, Ma, Us• Translate business goals into clearly defined technical and process strategies that will deliver business value within budget.• Research, track and communicate industry trends, best practices and competitive service offerings to ensure we can meet client needs and regulatory changes in a sustainable fashion.• Lead the transformation from an onsite workforce with no laptops to a mobile firm where high accessibility and security are key.• Mentor and sponsor IT department members both internally and within legal technology ecosystem for career growth and improved end-user experience.• Guide the team to experiment with different mediums of communication and relationship building to ensure a highly effective hybrid workforce.
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Applications ManagerBurns & Levinson Llp 2002 - Dec 2014Boston, Ma, Us• Led projects across departments and practice groups starting from initial conception, requirements gathering, researching solutions, creating business cases, evaluating software, selection of software, and preparation of recommendations.• Advocated for and implemented firm-managed computers via SCCM/GPOs to improve security and reduce data loss while still enabling user to work as efficiently as possible.• Standardized software deployment to minimize need for IT resources.• Advised CIO on selecting a new cloud-based document management system by analyzing business and end-user needs. Acted as the Project Manager to coordinate internal and vendor resources to move two million documents with minimal down-time.
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Training CoordinatorBurns & Levinson Llp 1999 - 2002Boston, Ma, UsResearched, prepared and delivered computer training programs for new employees and temps as well as for ongoing training. Oversaw all aspects of the Help Desk for over 250 users between two law firms. Designed and implemented the firm website and Intranet Coordinated the split of the firm including separation of documents via an ethical wall in our Document Management System, e-mail domain, and network permissions Improved the quality and response time of the Help Desk.
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Human Resources CoordinatorBurns & Levinson Llp Sep 1998 - 1999Boston, Ma, UsMaintained the Firm Intranet and HRIS system. Coordinated all secretarial coverage. Conducted new employee orientation including policies, procedures and benefits. Maintained all aspects of Benefits at the Firm including enrollment, COBRA, invoices, and problem resolution
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Treasurer Board Of DirectorsInternational Legal Technology Association (Ilta) Aug 2019 - Aug 2021Ensure proper financial reporting for the Board review; chair the Audit, Finance, and Investment Committee; ensure rigorous monitoring of budget and financial fail-safes.
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President Of The Board Of DirectorsInternational Legal Technology Association (Ilta) Aug 2017 - Aug 2019Oversaw the hiring of a new CEO; manage Board meetings; supervised business of the association
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Secretary Board Of DirectorsInternational Legal Technology Association (Ilta) Aug 2015 - Aug 2017Collaborated with fellow Board members and worked with Executive Director to ensure proper procedures followed.
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North Atlantic Regional Vice PresidentInternational Legal Technology Association (Ilta) Oct 2009 - Aug 2015Work with 15 Volunteer City Representatives to provide local programming and education about legal technology throughout Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island and Vermont in the U.S.; New Brunswick, Newfoundland, Nova Scotia, Quebec and Prince Edward Island in Canada.
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Co-Volunteer City Representative - BostonInternational Legal Technology Association (Ilta) Aug 2008 - Oct 2009Coordinated monthly educational sessions on legal technology and trends for members in the Boston-area.
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Employment AssistantYankee Candle Company 1996 - 1998South Deerfield, Ma, UsCoordinated hiring of all light-industrial and office temporary employees. Managed help-wanted display advertising for home office and over 50 satellite stores. Maintained company-wide internal job postings. Responsible for maintaining databases of ad costs, temporary employees, and status of job opening.
Angela Dowd Skills
Angela Dowd Education Details
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Cornell UniversityCommunications With A Concentration In Scientific Writing And Graphic Design
Frequently Asked Questions about Angela Dowd
What is Angela Dowd's role at the current company?
Angela Dowd's current role is Inclusive and collaborative leader helping organizations achieve strategic goals.
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What schools did Angela Dowd attend?
Angela Dowd attended Cornell University.
What skills is Angela Dowd known for?
Angela Dowd has skills like Document Management, Litigation Support, Project Management, Microsoft Office, Sharepoint, Strategic Planning, Records Management, Information Management, Knowledge Management, Legal Assistance, Hands On Training, Legal Research.
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