Angela Bates Email & Phone Number

San Francisco, California, Us

DocSend acquired!Manage multiple engineering teams across a product focus area. Grew teams by over 125% within 1 year.

San Francisco, Ca, Us

Oakland, California, Us

Manage team of 10+ engineers and drafters supporting over 100 IT Infrastructure projects at a time. Operations and Financial Management:• Created sustainable process for increasing temporary resource flexibly to increase capacity based on project demand. Decreased project wait time for available resources by approximately 25%. • Monthly budgeting and reporting on key deliverables and risks.Business Management and Strategic Planning:• Partnered with World Wide Technologies on single supply chain sourcing; proposed catalog standards and executed change management for procurement system roll-out. • Participate in yearly strategic planning sessions to assess business proposals for infrastructure project needs.Product Development and Innovation:• Product owner for custom Engineering tool (work flows, deliverable tracking, approval routing, and reporting). Proposed solution and defined user testing for roll-out of new deliverable types for increased department tracking, visibility, and reporting of metrics.• Piloted Kanban boards and huddles to better manage day to day issues, hand-offs between teams, and escalations; due to pilot’s success, led huddle implementation across the department.

Chicago, Il, Us

Project Manager and Technical Lead for parallel integration of asset management systems and corrective action programs, including software, data migrations, interfaces and reporting in support of company merger.Project Management ● Coordinated multiple software development teams, consisting of 25+ developers over wide range of technologies. ● Supervised day to day activities using agile methodologies such as Kanban , 2-week sprints, and daily stand-ups. ● Reported earned value, spend, and forecasts to senior management and the PMO; projects delivered significant cost savings of over $20M. Product Launch● Facilitated production command center for project go-live, including daily incident meetings and issues communication. Coordinated phone, email, and on-site incident reporting. ● Established Disaster Recovery Plans; worked with cross-functional team to estimate costs and detail needs. Business Analysis and Change Management● Led requirements workshops across teams to optimize systems and reduce redundancy and costs. ● Coordinated with database and server support teams to establish new service contracts and capacity plans. ● Partnered with Change Management teams to ensure product features and data formats were documented for training materials and communicated appropriately. ● Collaborated with IT Managed Service providers to set up remote support contracts and documentation.Quality Assurance● Implemented code reviews and test environment strategies for data refresh and code migration.● Planned and led execution of 4 mock data conversions prior to go-live to ensure 10 years of past data was accurate, accessible and met compliance requirements.

Chicago, Il, Us

Managed team of 6 full time software developers, with responsibility for customer engagement to maintain and grow software solutions across multiple clients. Oversaw portfolio of 10+ software applications; executed more than 40 releases during this time, with over 150 problem tickets and enhancement requests closed each year.• Responsible for Budgeting and Forecasts for our yearly $800K Utilities support budget.• Developed 5-year strategic plan, including capacity forecasts and vendor and contract management needs.• Proposed software consolidations across teams for client cost savings; presented to leadership and resulted in strategic alignment across the impacted IT departments and customers with cost savings of over $1M.• Rotational support team participant; responded to high severity, off hour incidents which required issue resolution, customer communication, and report out to executives.• Wrote project plans, requirements, and estimates; hired and managed staff to support these efforts. Successfully managed, implemented, and delivered more than 6 projects on time and on budget (each over $250K). • Partnered with clients to provide evidence for Sarbanes-Oxley audits.

Chicago, Il, Us

Application owner and developer for several enterprise-wide programs, spanning technologies from COBOL and MQSeries, to Java and HTML, to Database reporting, etc. Led monthly service reliability meetings with clients to plan and prioritize software enhancements.• Project lead to estimate, design, build and implement trend reports as part of Nuclear Corrective Action Program website with automated reporting capabilities for monthly VP distribution.• Supervised contractors and interns, and executed on their day to day tasks and performance feedback.

Master Of Business Administration (Mba)

Bachelor Of Science (B.S.), Computer Science