Angela Bates Email & Phone Number

San Francisco, California, US

DocSend acquired!Manage multiple engineering teams across a product focus area. Grew teams by over 125% within 1 year.

San Francisco, CA, US

Oakland, California, US

• Manage team of 10+ engineers and drafters supporting over 100 IT Infrastructure projects at a time. Operations and Financial Management:
• Created sustainable process for increasing temporary resource flexibly to increase capacity based on project demand. Decreased project wait time for available resources by approximately 25%.
• Monthly budgeting and reporting on key deliverables and risks.Business Management and Strategic Planning:
• Partnered with World Wide Technologies on single supply chain sourcing; proposed catalog standards and executed change management for procurement system roll-out.
• Participate in yearly strategic planning sessions to assess business proposals for infrastructure project needs.Product Development and Innovation:
• Product owner for custom Engineering tool (work flows, deliverable tracking, approval routing, and reporting). Proposed solution and defined user testing for roll-out of new deliverable types for increased department.

Chicago, IL, US

• Project Manager and Technical Lead for parallel integration of asset management systems and corrective action programs, including software, data migrations, interfaces and reporting in support of company merger.Project.
• Coordinated multiple software development teams, consisting of 25+ developers over wide range of technologies.
• Supervised day to day activities using agile methodologies such as Kanban, 2-week sprints, and daily stand-ups.
• Reported earned value, spend, and forecasts to senior management and the PMO; projects delivered significant cost savings of over $20M. Product Launch
• Facilitated production command center for project go-live, including daily incident meetings and issues communication. Coordinated phone, email, and on-site incident reporting.
• Established Disaster Recovery Plans; worked with cross-functional team to estimate costs and detail needs. Business Analysis and Change Management

Chicago, IL, US

• Managed team of 6 full time software developers, with responsibility for customer engagement to maintain and grow software solutions across multiple clients. Oversaw portfolio of 10+ software applications; executed.
• Responsible for Budgeting and Forecasts for our yearly $800K Utilities support budget.
• Developed 5-year strategic plan, including capacity forecasts and vendor and contract management needs.
• Proposed software consolidations across teams for client cost savings; presented to leadership and resulted in strategic alignment across the impacted IT departments and customers with cost savings of over $1M.
• Rotational support team participant; responded to high severity, off hour incidents which required issue resolution, customer communication, and report out to executives.
• Wrote project plans, requirements, and estimates; hired and managed staff to support these efforts. Successfully managed, implemented, and delivered more than 6 projects on time and on budget (each over $250K).

Chicago, IL, US

• Application owner and developer for several enterprise-wide programs, spanning technologies from COBOL and MQSeries, to Java and HTML, to Database reporting, etc. Led monthly service reliability meetings with clients.
• Project lead to estimate, design, build and implement trend reports as part of Nuclear Corrective Action Program website with automated reporting capabilities for monthly VP distribution.
• Supervised contractors and interns, and executed on their day to day tasks and performance feedback.

Master Of Business Administration (Mba)

Bachelor Of Science (B.S.), Computer Science