* Leading as the Supervisor on Duty to assess and fulfill the needs of the team, business and guest.* Responsible for ensuring all customers receive top quality guest connection and product education when needed (e.g. when other team members are unavailable).* Review and interpret daily business data to track progress towards the stores sales goal of the day and motivating the team to drive towards the business results.* Address team members performance and development on the floor while also participating in hiring/recruitment process, trainings etc for the store.* Contribute to a supportive working experience and engaging with team members to create a fun and productive environment for everyone.

* Educate customers about the product and culture of the store, while also providing world class guest experience.* Perform product presentation (eg; put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items).* Assess guest needs and ensure they get the best support with their purchases, returns, or curious questions.*Timely guest transactions and executing market-relevant omnichannel programs such as (buy online/pickup in store, phone sales, and ship from store options).

Analyzed Brooks Brothers current brand in order to increase brand awareness with Millennials.Created a solution to revamp website to be more relatable fashion and have socially influential branding.Provided recommendations for a TikTok video strategy to increase social media presence with a younger customer demographic.

*Provided translation businesses for an electrician technician to ensure they received their earned payments.*Promoted work through referrals, which increased their clientele by 30% percent.

*Maintained and built new and former customer relationships to drive the business and meet personal sales goals.*Created a great customer experience through use of selling skills and extensive product knowledge.*Ensured all sales and operational policies and procedures were followed and maintained.