Angela Goodman Email and Phone Number

In my role at SOC LLC, a top defense company, I lead logistical support for high-threat missions in Doha, Qatar. My responsibilities span strategic leadership, team management, logistics oversight, operational efficiency, compliance coordination, and data management. I spearhead the launch of new operations, focusing on ensuring the punctual delivery of support materials vital for critical missions. I manage a dedicated team of over 20 professionals, taking charge of recruitment, training, and performance management to maintain high standards of excellence. My responsibilities also extend to directing the planning, scheduling, and organization of logistics services, ensuring the seamless execution of Task Orders. Through strategic space redesign and process improvements, I successfully enhance logistics utilization by 30%, optimizing operational efficiency. Additionally, I ensure compliance with customs for shipments, effectively manage payroll and timesheet administration, and oversee the inventory database and vehicle logistics for protective operations, ensuring all assets are accounted for and operational readiness is maintained at all times.Key Achievements:*Initiated operational logistics in Doha, Qatar.*Reduced transportation costs by 20% by optimizing delivery routes and negotiating better carrier rates.*Implemented a vendor management program, improving on-time delivery by 25% and reducing lead times by 15%.*Developed a cross-functional training program, increasing team productivity and accuracy by 30%.

In my capacity as the Logistics and Maintenance Coordinator at Akima Logistics Services, my responsibilities included leading the evaluation and analysis of contracts and customer data to precisely tailor logistics solutions, focusing particularly on the optimization of goods distribution and the efficient management of critical assets. I was instrumental in developing and enforcing policies aimed at enhancing quality and cost efficiency, thereby refining our distribution networks to ensure that inventory levels were optimally maintained to meet delivery targets. My role also entailed a significant amount of independent clerical work, ranging from document preparation to meticulous data entry on government systems, all while ensuring the utmost accuracy and compliance with relevant guidelines. Furthermore, I was responsible for the comprehensive management of stock records, conducting regular inventories, and overseeing the effective storage and distribution of materials, thereby ensuring the organization's operational efficiency and responsiveness. As the Lead Administrator, I upheld rigorous standards for personnel tracking, timekeeping accuracy, and maintained a strong culture of safety across all operational conditions.Key Achievements:*Enhanced inventory management processes, reducing shortages by 20% through meticulous analysis and strategic planning.*Achieved a 15% reduction in logistics costs by optimizing supply chain routes and implementing cost-saving measures.*Directed a 20-member logistics team, significantly improving the timely receipt of goods by 30% and reducing shipping errors through new quality control initiatives.

At WESTECH International, I served as the Field Operations Manager to efficiently gather user data critical for evaluating Department of Defense (DoD) acquisitions and deployments. My duties encompassed the comprehensive management of field operations with a keen focus on collecting essential user data to aid in the evaluation of DoD acquisitions and deployments. I ensured that our team was well-trained, certified, and adhered strictly to both operational standards and regulatory requirements. A significant part of my role was to maintain operations in alignment with these regulations, with a priority on the timely and orderly collection of a wide array of data sources. This role demanded a deep understanding of data collection methods and techniques, alongside proficiency in data analysis tools.Key Accomplishments:*Developed a profound understanding of various data collection methods and techniques, which significantly enhanced our operational efficiency and data quality.*Established myself as an expert in data gathering, analysis, and report writing, thereby improving our decision-making process and providing valuable insights for DoD acquisition strategies and deployments.My tenure at WESTECH International underscored my commitment to excellence in field operations management, highlighting my capability to navigate complex logistical challenges and contribute valuable data-driven insights for strategic military and government projects.

As Sales Manager for Office Depot's Flooring Division in the Southeast U.S., I was responsible for leading and driving sales growth and market expansion through strategic relationship-building with general and subcontractors. This involved initiating proactive sales strategies to engage with key industry players, including influencers, decision-makers, and customers, facilitated by extensive regional travel and targeted cold calling based on meticulously crafted customer profiles. A significant part of my role focused on developing an account growth strategy aimed at boosting Office Depot’s sales by enhancing relationships with existing clients, encouraging increased spending, and actively engaging with customers both in and outside of the office to propel sales forward. Additionally, I was tasked with maintaining current revenue streams, ensuring customer satisfaction, and fostering a positive environment for revenue growth. This entailed working closely with the customer service and sales support teams to quickly address and resolve any issues, thereby enhancing customer loyalty and contributing to the overall positive sales environment.Key Achievements:*Significantly boosted retention and growth within the Small and Medium Business (SMB) sector, raising active accounts to 850 and achieving a remarkable increase in revenue from $600K to over $1M monthly.*Enhanced overall productivity by creating an efficient work environment that offered timely information, addressed problems proactively, and continuously improved call processes.*Tailored selling strategies to precisely meet customer needs, consistently exceeding sales targets and contributing to Office Depot's sustained growth in the competitive flooring market.

Serving as Project Manager for the U.S. Army's Combat Service Support Automated Information Systems Interface (CAISI) and the Combat Service Support Very Small Aperture Terminal (CSS VSAT), I led crucial communications and logistics infrastructure projects. My role encompassed the entire project lifecycle, from initial planning and budgeting to deployment and maintenance across 33 countries in Europe and Africa, enhancing the U.S. Army Europe’s communication capabilities and operational efficiency.I managed comprehensive training projects and programs for military personnel, overseeing CSS VSAT and CAISI projects' planning, budgeting, site selection, acquisition, and contract administration. I implemented strategic action plans and led meetings to synchronize efforts between civilian and Army personnel, ensuring smooth project progression. My leadership boosted operational efficiency, developed and maintained logistics-specific data/network communication systems, and led a dynamic team of over 500 personnel across multiple disciplines.Key Achievements:*Enhanced US Army Europe’s communication infrastructure through effective project leadership of CSS VSAT and CAISI.•Improved logistics and supply distribution, identifying key logistics assets, and optimizing inventory management.•Developed policies and procedures for stringent quality and cost control, leading to operational excellence.•Negotiated project plans and budgets with customer agency management, ensuring deliverables met or exceeded standards.•Implemented service standards and process improvements, significantly enhancing project efficiency and effectiveness.•Conducted weekly quality assurance visits to resolve issues promptly, ensuring the timely delivery of project outcomes.