Angela Bressan Email & Phone Number

State Of São Paulo, Brazil

Campinas, São Paulo, Brasil

- Review and implement internal policies to ensure compliance with MICS standards.- Conduct internal audits to identify and correct non-compliance issues.- Maintain detailed documentation and prepare compliance reports.- Collaborate with external auditors and regulatory bodies.- Continuously monitor operations to ensure adherence to internal control standards.

Hortolândia, São Paulo, Brasil

Adobe User Management: - Created and deleted user accounts across all Adobe products. - Managed user groups, ensuring appropriate access levels and permissions. - Administered product packages, assigning and reallocating licenses as needed. - Provided support and troubleshooting for user access issues. - Monitored and optimized license usage to ensure cost efficiency.Microsoft 365 License Administration: - Managed user licenses for Microsoft 365, including assignment and revocation. - Monitored license usage to maintain compliance and optimize resource allocation. - Assisted users with setup and access to Microsoft 365 services. - Coordinated with IT and procurement teams to align licensing needs with organizational requirements.Cisco Unified Communications Manager Administrator:- Configure and manage user extensions- Adjust extension displays and modify extension numbers- Maintain system health through updates and patches- Manage IP phones and voice gateways- Provide technical support for communication issues- Enforce call policies and dialing plans- Integrate with other communication systems - Ensure robust and efficient communication infrastructure.

Campinas, São Paulo, Brasil

Monitoring and controlling the operation of Jobs. I start and stop jobs, make changes in the system, monitor system consoles for unusual conditions, and work with system programming and production control staff to ensure the integrity and normal operation of systems using tools such as TWS, RunMyJobs, ServiceNow, Jira, Jenkins, Moba, DataDog, Microsoft Teams, Sharepoint, Outlook and etc.

Monitor and control the operation of Mainframe hardware and software. I start and stop system tasks, monitor system consoles for unusual conditions and work with the system programming and production control team to ensure the integrity and normal operation of systems using tools such as Netcool, ESP, Netview, AOTS CM, AOTS TM, VMWare etc.

Monitor and control the operation of Mainframe hardware and software. I start and stop system tasks, monitor system consoles for unusual conditions and work with the system programming and production control team to ensure the integrity and normal operation of systems using tools such as Netcool, ESP, Netview, AOTS CM, AOTS TM, VMWare etc.

Valinhos

Telephone service, assistance in assisting elementary school students, sending emails, assembling spreadsheets, document files, opening forms, launching occurrences in the TOTVS ERP system, office package, applicator of the International SAT Exam

Valinhos

Customer service, telephone service, replacement of products, training in the food area and also in relationship with the public. Operation and supervision of cashiers.

Valinhos

Telephone service via PABX, notes of messages and medical prescriptions, contact with doctors and patients and scheduling appointments and exams.

Valinhos, São Paulo

Customer service in person and over the phone. Assembly and sending of Sedex with documents to customer's homes. Document files, organization of folders, entry of data in the system and assistance in all administrative areas.

Curso Superior De Tecnologia (Cst), Análise E Desenvolvimento De Sistemas

English Course - Advanced Level

Cms, Airline Flight Attendant

Curso Extensivo, Química

Curso Preparatório Para 1° Emprego

Ensino Médio

Bacharelado, Sistemas De Informação