Angela Hix Email & Phone Number

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

- Track sales VS goals on a daily basis- Staff training by inspiring personal growth and applying instructors background in key delivery methods for adults with NS government held certification for training adults- Operational Healthy and Safety representative; strict hygiene standards ensuring client and staff health and safety by following operational policies and procedures.- Management and training of OAB tool to support in store floor coverage/floor management- Preform regular inventory maintenance ensuring accurate levels while staying within 5% tester budget YTD FY22-23, preforming OH discrepancies, spearheaded PI in 2021, resulting in top 10 Canada wide with less than 1% inaccuracies.- Demonstrate and perform excellent client service within MAC expectations helping to grow the business while building and empowering a loyal clientele.

Dartmouth, Nova Scotia, Canada

Product Specialist certified Application certified Seminar certified Advanced Skills certified Past Product Specialist Past Viva Glam rep Volunteer (various) for the MAC Viva Glam Fund (see volunteer section below)Making product recommendations based on individualized customers needs with colour matching and meeting requests when inquiring about makeup application and techniques for self application helping them to feel confident in their abilities to use their new products. Maintain a current, up-to-date extensive product knowledge on entire makeup inventory to help individualize each customer request. In-store makeup applications 30 and 60 minute for everything from wedding, prom, boudoir, on-air, portraits, Halloween, head shots, photo shoots, engagements, maternity and a variety of special events. Aid in a variety of in-store events, seminars and limited edition product launches showing extensive product knowledge by giving product demos in store.

Dartmouth, Nova Scotia, Canada

Nova Scotia, Canada

Freelance makeup artist creating specialized looks for brides, photo shoots, tv and a variety of other mediums providing makeup services on location.Conducts one on one makeup lessons helping individuals learn the ins and outs of personal everyday and special event makeup. Provides guidance on cosmetic choices with an extensive product knowledge base.Various ex: -bridal, engagement, photo shoots, one-on-one makeup lessons & consultations. Work with: -L’Oreal Professional: stage make for Carnival of Beauty -Jenn Gregory Photography, photographer: various boudoir shoots -Michelle Doucette Design and Photography, photographer: beauty & portrait shoots -Eastlink, local television station: HDTV applications for Eastlink’s East Coast Music Unplugged (seasons 1-present), Eastlink East Coast Music Week 2013 - All Access, Live daily magazine & Eastlink East Coast Music Week 2013 - Live on the Red Carpet

Halifax, Nova Scotia, Canada

Dartmouth, Nova Scotia, Canada

Performed various duties and provided superior customer service for building customer connections. Took orders while making recomendations and made coffee, tea, and other drinks to customer specifications. Used POS system for ordering and handling customer payments.Fielded customer complaints and questions. Maintained cleanliness to corporate and government specifications during a normal shift. Maintained positive customer relations and speedy delivery of all products as well as completed assigned tasks from management and shift leads.

Halifax, Nova Scotia, Canada

Aided head instructor of Makeup Artistry, Heather Rose, with a contract for two classes back to back teaching practical makeup applications. This included various areas such as but not limited to: giving presentations, field trips, demoing practical applications, grading student presentations, current trends, bridal work, photoshoots such as boudoir, portrait and editorial, basic special effects history and basic special effects applications, male and mature applications, social media presence and practical exam prep.

Halifax, Nova Scotia, Canada

Opened school/salon each shift prior to start of day for students and staff. Greeting and welcoming guests providing a positive first impression. Directing guests and answering their questions while notifying hair students of their guests arrival. Answering the telephone; taking and relaying messages as well as transferring calls to the educational positions within the school portion of the salon; booking appointments for clients and providing information to callers about the salon. Scheduling appointments and maintaining appointment calendar ensuring all students had equal opportunities with guests. Operated a Point of Sale system and trained students on using the system adding to their education within a salon environment. Maintained guest and salon files, emails and inventory; ordering back-of-house products as well as retail to sell. Ended each shift by maintaining a cash float, doing regular deposits and locking up the salon/school with a key and security code.

Halifax, Nova Scotia, Canada

January 6, 2012 - February 24, 2012September 2010 - May 2011October 2008 - June 2009Worked on multiple contracts, each with a 90 day casual contract. Learning Centre Coordinator (CR-04): Coordinate and schedule courses and learning opportunities via he the Learning Programs Database and the Learning Centre Plus (LCP)website as well as maintaining up-to-date registrations and course confirmations. Provided hospitality and met any requirements for facilitators, coordinators and clients. Prepared and distributed various marketing pieces related to LCP activities using a variety of software packages including, MS Outlook, MS Office, MS Publisher and MS PowerPoint. Helped maintain various support systems such as the Lotus Notes Registration Database, the LCP website and the Lotus Notes shared calendar to book the facilities and multimedia equipment. Answered and screened phone calls, maintained files and records, sorted in-coming and out-going mail, contacted various courier and mail services as well as preparing various contractual documents and service agreements between the Learning Centre and both internal and external clients.

Lower Sackville, Nova Scotia, Canada

SUPERVISOR: Duties included watching over staff and ensuring their jobs and tasks were being fulfilled, writing a weekly schedule for a staff of approximately 25-28, stepping in the role of a peek-period Manager-on-duty that included additional tasks such as guest conflict and resolution as well as closing the restaurant with a key and security code. Mornings included preparing and opening the restaurant for staff and guests, daily deposits handling large amounts of money, a variety of paper work for management and training new staff in a variety of front of house positions.Misc: Various computer work as well as occasional marketing pieces.SERVER: Waiting on guests with the 10 Steps of Service in a friendly manner. Maintaining a vast knowledge of menu items providing various recommendations while meeting customer dietary needs when applicable. Training new hires.

Bedford, Nova Scotia, Canada

Waiting on guests in an efficient and friendly manner. Maintaining a vast knowledge of menu items providing various recommendations while meeting customer dietary needs where applicable. Training new hires. Seating guests, answering phones, taking payment, cleaning, setting and busing tables, maintaining restaurant cleanliness and making deposits at the end of shift.Was head hostess for majority of employment.

Bedford, Nova Scotia, Canada

Greeted customers as they entered, often relaying information on current deals, while offering ongoing assistance as they shop within store. Developed solutions for customers by actively listening to their needs and recommending the appropriate products. Answered questions related to merchandise and store policies as well as locating items throughout the store. Took payments via point of sale system while tracking sales on an hourly basis. Processed nightly deposits and locked up on a regular basis. Opened the store prepping for the day with calculating daily goals per staff member on shift, collaborated with colleagues to maintain a tidy sales floor throughout shifts while aiding customers and often received stock while setting up merchandise displays on the sales floor per visual merchandising guidelines. Acted as in-store occupational health and safety Representative