Angela Hokanson, Rn, Mha, Cphq, Cpps Email and Phone Number

*Root cause analyses of serious patient safety events*Triage and escalation of clinical quality and safely concerns * Process and organizational culture support for transparency, proactive reporting and just culture related to patient safety concerns*Regulatory compliance

Managed clinical quality assurance initiatives for this national telehealth platform. Launched new quality/safety incident reporting system for the organization and conceptualized and implemented new provider-level clinical quality scorecards to increase visibility into the quality and safety of care.

• Provided high-quality emergency care as an RN in the second busiest ER in northern California• Advocated for improvements in quality and workflow efficiency• Co-chair, Quality and Safety Committee

• Exercised critical thinking and independent nursing judgment to provide safe, evidence-based emergency care at the region's only Level I Trauma Center• Advocated for high-quality patient care with residents, attending physicians and specialists.• Spearheaded nurse-led quality and safety improvements through Unit Based Practice Council

• Exhibited flexibility, resilience and endurance as an emergency nurse during the initial surges of the Covid-19 pandemic.

• Managed emergency nursing care for a linguistically and culturally diverse patient population

• Led marketing and fundraising communications projects for this school, showcasing its new approach to innovative and interprofessional nursing education

• Led the communications roll-out for UC Davis' $1 billion comprehensive fundraising campaign, exhibiting project management and strategic planning skills• Created content for digital and print platforms to support philanthropy for the university

Raised philanthropic donations and built relationships with funders to support KQED's educational initiatives.

Reported and wrote news and feature stories focused on education for this Los Angeles Time Community News Group paper with a readership of more than 70,000. Generated story ideas, built relationships with sources, and juggled writing and researching multiple stories at once.

Wrote local news stories on government, courts, crime and other topics at this 24-hours-a-day news wire service. Reported and wrote multiple stories each day in a fast-paced breaking news environment.

Led the redesign of the Service Corps, a national program pairing MBA students with non-profit organizations for pro bono consulting projects.