IT Professional bringing over 5 years of expertise in the field of Test Management and Project Management within Service Transitions. Results driven individual who pays high attention to detail. Demonstrated skills in planning and scheduling. Very organized way of working, in depth knowledge and experience in project coordination. Actively collaborates to achieve goals and business objectives and is dedicated to maintaining high quality standards. Happy to work independently or as part of a team with proven ability to communicate with various level of stakeholders. Customer satisfaction focused. Profound ability to work in a fast-paced and pressured environment as part of a multi-discipline project team. Fields of expertise: Test Management, Project Management, Client Onboarding, IT service Management, Planning and Scheduling, Defect and Risk Management, Data Analysis, Training and Mentoring, ITIL Certified (Foundation V3, Service Operations, Service Design).