Angela Kerls Email & Phone Number

• Trained new cleaning technicians to complete their jobs while maintaining a high level of customer satisfaction• Reached out to past clients to receive feedback, address possible problems and schedule future business appointments• Communicated between the client, home office and field teams to address problems as they arose and make sure all stakeholders are updated on crucial information• Organized home office stock area, prepared daily inventory packages for technicians and made trips to local warehouse to pick up additional equipment as needed

Houston, Texas Area

• Communicated with customers to take their orders and verify the customer was getting the correct product for their situation• Coordinated with a team to complete tasks such as preparing, shipping and receiving products based on the needs at the time• Checked orders prior to shipment to verify the accuracy of the order being fulfilled• Managed inventory by loading inventory into the inventory management system upon shipment arrival and by doing manually inventory checks when the situation demanded

Houston, Texas Area

• Supervised the receiving, merchandising of stock shipments on a daily basis with special attention given to time management and efficiency goals• Maintained the stock level on the sales floor so that customers could find what they needed without much problem• Assisted customers as needed to find products that the customer needed

Katy, Texas

• Assisted customers one on one to find the items they needed on the way to exceeding personal, store and district sales goals• Maintained the level of stock on the sales floor while also verifying that the stock is organized and easy to find • Worked with the distribution center to deal with stock that did not sell and acquire stock more suited for the location

Bachelor Of Science - Bs, Business Administration And Management, General

Associate Of Science - As