Angela Ng Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

• Collaborate with product and engineering teams to create product and design strategy, define roadmaps, and refine feature requirements.• Implemented product development process improvements to more effectively build features• Conduct formative and evaluative customer research to discover customer pain points and validate design decisions• Create intuitive design solutions based on customer research with an iterative design process• Work with product and engineering using agile methodologies to develop features true to spec

San Francisco, California, Us

Mountain View, Ca, Us

• One of two designers that led the design on Egnyte Protect, Egnyte's new SaaS content governance solution• Design for products on platforms including web, desktop, integrations, and mobile and tablet (Android, iOS), from idea conception to release under aggressive timelines• Perform discoverability and usability research to uncover user needs, hone in on solutions for the target users, and specify product requirements• Collaborate with product managers to define the problem, initially brainstorm potential solutions, and set metrics to measure our success by• Work closely with engineers to create the product solution and QA to ensure details of the solution are accurate• Analyze statistics on how the feature is doing against the metrics initially set and evaluate how we can improve the feature.

Boston, Ma, Us

• Create wireframes using Axure and other prototyping tools• Analyze interactions between screens in order to maximize the user experience• Design for cross-platform products on mobile, tablet, and web• Adhere to design requirements• Ensure consistency between various interfaces

Ann Arbor, Michigan, Us

• Work directly with Cliff Lampe and the gamification of his undergraduate course, SI 110: Introduction to Information Studies• Manage various technologies that we implement throughout the course including CTools, GradeCraft, LectureTools, IRC• Assist in preparing discussion sections for the students• Improve visual representations of current course information and content

Norwalk, Connecticut, Us

• Provided user experience design, usability testing, research, and specification creation for a web-based and mobile application• Advocated for user centered design and user experience within the larger Xerox corporation• Created usability tests to inform product managers about potential problem areas of the user interface• Analyzed usability tests results in order to present coherent and evidence-based information to upper level management• Designed a mobile version of a web-based application extracting the most vital elements from the web-based application and transforming them to be mobile friendly• Communicated with a programmer intern in the creation of the mobile application and compromised with the intern to create the best application possible within the time constraints• Presented various designs to managers, user experience designers, visual designers, programmers, product owners, and other interns• Engaged in virtual meetings and presentations

Boston, Ma, Us

• Worked with the CX (Customer Experience) division which primarily focuses on various aspects of user experience in a professional setting• Held responsibilities in front-end development, user interaction design, and user experience research • Programmed a proof of concept website that leveraged WordPress and utilized various languages and frameworks including PHP, JavaScript, JQuery, HTML/CSS, and Bootstrap• Coordinated with the visual and interaction designers and negotiated the needs of the site with actual implementation capabilities• Gained experience in brand compliance, cross-browser compatibility, and responsive design• Created an interactive prototype of an internal CX Portal Site used to widely distribute pertinent resources throughout the department

Pittsburgh, Pa, Us

• Implemented literature to create coding manual for annotation and transcription of rapport building videos• Annotated and transcribed 75 videos of peer tutoring to locate rapport• Organized and scheduled the conducting of experiments• Utilized data results to inform the creation of a voice for virtual peer tutoring agents

Pittsburgh, Pa, Us

• Studied the career trajectories of scientists in the optoelectronics and semi-conductors industry and how the economic downturn of the early 2000s affected them• Contacted 610 scientists through phone calls, emails, and the Internet for their resumes in order to glean information about their career trajectories

Pittsburgh, Pa, Us

• Studied cognitive development by presenting children (and occasionally adults) with thinking games which are designed in such a way that people’s responses help us understand how young children think and how their thinking changes with development• Collected, coded data, and performed quantitative data analysis

Pittsburgh, Pa, Us

• Worked with Karim Kassam in the Emotion Research Laboratory to study how people make decisions under distress• Monitored physiological signs of participants• Safely and efficiently executed the primary set-up of the experiments • Utilized sensitive body and facial sensors, heart rate monitors, ECG body bands, and blood pressure cuffs in order to garner physiological measures• Used physiological measures and facial coding with MindWare technology to detect trends from participants

Ms, Information: Human Computer Interaction

Bachelor Of Science (Bs), Cognitive Psychology

Education record