Angela Mccaskey Email & Phone Number

San Marcos, Ca, Us

San Marcos, Ca, Us

Santa Clara, California, Us

Manage an internationally based team of high performing Project Managers, Business Analysts and System AdministratorsDefine requirements and execution strategies for enabling our CSM, Support Portal and Contact Center Technologies within system capabilities, based on business needs and prioritiesWork collaboratively with business leadership partners and IT development teams to Enhance existing support technologiesImplemented CSM (Salesforce and Oracle Service Cloud), Contact Center/WFM (Genesys), and Search (Elastic) Platforms

San Jose, California, Us

Torrance, Ca, Us

Us

Analyze, prepare and communicate monthly and weekly revenue reporting metrics on more than $5million dollars in advertising revenuesGenerate monthly revenue reporting and reconcile with I/Os and pipeline for billingResolve inquiries and discrepancies on campaign invoices and billing for both the clients and internal departmentsMaintain and report on all pipeline and booked data through in-house CRM systemInstituted weekly and monthly inventory forecasting using DFP, Freewheel, and Data Warehouse, enabling sales to improve sell throughSet up and maintain forecasting templates for ad hoc RFP forecastingCreate revenue and pipeline slides for BOD and investor meetingsProduce reports and pivot table templates for billing, the VP of sales, Ad Operations, Marketing and the Executive TeamCustomize and manipulate Salesforce layout, fields and validation rules to best fit the changing requirements of the sales team, billing and marketing

Manager of Operations and Process control for West Region Sales and DistributionImplement and ensure regional sales operations comply with all corporate sales guidelines and P&PsAnalyze and track sales performance through daily attainment to quota reports for Agents, VP, Directors and ManagersEstablish regional sales quotas in support of overall Corp sales objectives.Reconcile, analyze and communicate commissions numbersCreate and analyze reports on sales, activations, productivity and promos, on a daily, weekly, monthly and ad hoc basis for the Region, Managers, Directors and VPEffectively manage regional budget for office and field supplies, collateral, contests and promo materialsCompile from agents and field staff all new distribution points, deletions, door changes and device changes, to obtain approvals, process and communicate backFacilitate communication and streamline processes between agent partners, Helio Headquarters and West Region Field Sales

Forchheim, De

Reviewed, adjusted and submitted paperwork and electronic data for booking sales orders in Siebel, SCON and SAPMaintained and changed orders as neededContacted sales, product and modality representatives concerning paperwork and other booking issues, as well as customers and logistics.Served as the office support center for computer software and program issuesPerformed the "Siebel Super User" role for Southern California for all Siebel issues and provide Siebel training Maintained, ran reports on, analyzed and distributed Siebel data for region, in relation to forecasting, opportunities, quotes, accounts, assignments, clean-up and data administrationComposed and distributed memos to the Los Angeles Region sales staff and Regional Controllers