Angela Mcelwee

Angela Mcelwee Email and Phone Number

Business Systems Analyst
Angela Mcelwee's Location
Windermere, Florida, United States, United States
Angela Mcelwee's Contact Details

Angela Mcelwee work email

Angela Mcelwee personal email

n/a
About Angela Mcelwee

Creative, dependable and self-motivated technology professional with over 15 years of business analysis, project management, business process, and technical support.

Angela Mcelwee's Current Company Details

Business Systems Analyst
Angela Mcelwee Work Experience Details
  • Snaac
    Business Systems Analyst
    Snaac Jun 2012 - Apr 2019
    Mason, Oh, Us
    View
  • Vertical Solutions, Inc.
    Project Manager / Sr. Analyst
    Vertical Solutions, Inc. 2001 - 2006
    Cincinnati, Ohio, Us
    Managed the full life-cycle of customer projects from sales to support of Vertical Solution’s PowerHelp product line. Powerhelp is a cloud solution for managing an enterprise’s customer support and service centers.
    View
  • Vertical Solutions, Inc.
    Business Analyst
    Vertical Solutions, Inc. 1999 - 2001
    Cincinnati, Ohio, Us
    Provided business analysis for implementation teams. Created statements of work, documented processes, gathered requirements. Worked with customers to resolve their application, data, import and integration issues. Reproduced customer issues in order to report and follow up with software bugs. Helped upgrade the standard application End User, Admin, and Reference Guides. Created training documents, trained end users and admin users.
    View
  • Vertical Solutions, Inc.
    Help Desk Analyst
    Vertical Solutions, Inc. 1997 - 1999
    Cincinnati, Ohio, Us
    Facilitated taking first level support calls, building knowledge bases, and routing calls to the correct second level support teams.
    View
  • Dakota Watch Company
    Store Manager
    Dakota Watch Company 1995 - 1997
    Managed 8-10 employees, hired employees, delegated work, managed inventory, balanced register, reported weekly results to headquarters, sold and repaired watches.

Angela Mcelwee Skills

Integration Business Process Cloud Computing Business Analysis Pre Sales Training Sdlc Technical Support Process Improvement Software Documentation Change Management Enterprise Software Saas Information Technology Customer Service Requirements Gathering Business Requirements Visio Access Systems Analysis Requirements Analysis Mysql User Acceptance Testing Agile Project Management Agile Methodologies Business Process Improvement Software Project Management Management

Angela Mcelwee Education Details

  • Valencia College
    Valencia College
    Computer Technology And Software Development With A Focus In Cloud Technology
  • Southern Illinois University, Carbondale
    Southern Illinois University, Carbondale
    Interior Design

Frequently Asked Questions about Angela Mcelwee

What is Angela Mcelwee's role at the current company?

Angela Mcelwee's current role is Business Systems Analyst.

What is Angela Mcelwee's email address?

Angela Mcelwee's email address is am****@****aac.com

What schools did Angela Mcelwee attend?

Angela Mcelwee attended Valencia College, Southern Illinois University, Carbondale.

What skills is Angela Mcelwee known for?

Angela Mcelwee has skills like Integration, Business Process, Cloud Computing, Business Analysis, Pre Sales, Training, Sdlc, Technical Support, Process Improvement, Software Documentation, Change Management, Enterprise Software.

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