Angela Mikos Email and Phone Number

Foundry Solutions & Design (FS&D), is a 20-year-old rapidly growing International Foundry Engineering Design and Consulting Company headquartered in Alpharetta, GA (near Atlanta).

Responsible for providing leadership and management during the transition from implementation to ongoing operations on HR outsourcing projects. Leader of the technical and quality assurance efforts of ongoing operations teams ranging in size from 8-10 people.• Leader of transition to ongoing operations during a defined contribution implementation for one of America’s largest retailers, leading to the lowest amount of production defects for their ~200,000 employees.• Recognized by… Show more Responsible for providing leadership and management during the transition from implementation to ongoing operations on HR outsourcing projects. Leader of the technical and quality assurance efforts of ongoing operations teams ranging in size from 8-10 people.• Leader of transition to ongoing operations during a defined contribution implementation for one of America’s largest retailers, leading to the lowest amount of production defects for their ~200,000 employees.• Recognized by leadership as an exceptional performer on a recent implementation which resulted in a client reference and a 3-year contract extension.• Developed and managed integrated project plans across the implementation and ongoing teams to complete an effective transition to ongoing operations. • Created strategy for developing Standard Operating Procedures (SOPs) and Production Simulation testing. Further worked with team to ensure SOPs are properly developed and test plans are in place by the start of testing.• Conducted analysis on HR data to ensure conformity with system design and consulted client on how to best resolve discrepancies between data and system design.• Directed senior leadership and resource management to properly staff project team for ongoing environment.• Conducted weekly meetings with implementation and ongoing operations managers to discuss progress of the project, risks, and statuses of various control accounts.• Coordinated onboarding plan for new colleagues. Ensured team members had the proper training, understanding of client-specific success-criteria and access to the tools needed to perform their job.• Executed on Production Simulation testing prior to live date to confirm system has been configured correctly and team is ready to successfully operate in an ongoing environment. Show less

Responsible for technical or quality assurance strategy, planning, budgeting, project management and deliverables for ongoing projects. • Managed all configuration and quality assurance activities based on the overall implementation plan, client expectations, and legal requirements for client’s defined contribution plans.• Leader of global teams across the United States and India ranging in size from 5 to 14 colleagues.• Defined the overall scope of many new implementation and… Show more Responsible for technical or quality assurance strategy, planning, budgeting, project management and deliverables for ongoing projects. • Managed all configuration and quality assurance activities based on the overall implementation plan, client expectations, and legal requirements for client’s defined contribution plans.• Leader of global teams across the United States and India ranging in size from 5 to 14 colleagues.• Defined the overall scope of many new implementation and continuous improvement projects resulting in financial success for Aon Hewitt and engaging opportunities for colleagues. • Worked with other colleagues to ensure all projects followed the Software Development Life Cycle including analysis, design and specification creation, scoping and work estimates, project schedule, configuration, testing, and development.• Facilitated requirements, analysis, issue resolution and status meetings with client contacts and internal staff.• Trained new hires by facilitating multiple training courses on a variety of defined contribution and software development life cycle topics. Show less

Responsible for the establishment of an effective and efficient global work environment and the development of critical job skills among global colleagues.• Selected on multiple occasions to develop Aon Hewitt’s business by traveling to India to support colleagues aligned to Atlanta’s defined contribution clients.• Increased understanding and improved operations between the US and India team by coaching colleagues on culturally relevant communication and work practices.• Trained… Show more Responsible for the establishment of an effective and efficient global work environment and the development of critical job skills among global colleagues.• Selected on multiple occasions to develop Aon Hewitt’s business by traveling to India to support colleagues aligned to Atlanta’s defined contribution clients.• Increased understanding and improved operations between the US and India team by coaching colleagues on culturally relevant communication and work practices.• Trained colleagues on the basics of US defined contribution plans, software configuration and testing skills. Show less