Angela Ohms Email & Phone Number

Langley, BC, CA

Langley, BC

Proudly selling the World's Best Multi-bit Screwdrivers all over the planet.If you have not used a Megapro...you don't know what you are missing!

Lower Mainland

• Direct and support 6 territory sales staff; manage 350+ business accounts in the Fraser Valley Territory; maintain profitable long-term clients by offering excellence in customer service and tight follow up.
• Exceed annual, monthly, and weekly sales targets, generate sales by building a strong network through cold calls, referrals, follow ups, and networking; coordinate appointments and sales calls.
• Devise and launch quarterly training seminars for 20+ staff; develop curriculum, role play exercises, and supporting materials. (2013 – present)o Seminars: Grow Your Business, How to Control a Conversation, Time.
• Balance sales revenue with gross profit to ensure overall profitability; target and penetrate a competitive market, convert many clients from competitor’s products.
• Create and deliver up to 4x/week presentations to earn new net business
• Analyze client needs and provide appropriate product solutions; perform regular on site and emergency visits.

Surrey, BC

• Daily oversaw 45+ crew members (Bell Staff, Reservations, Switchboard, Night Audit, Executive Club Lounge and Front Desk); scheduled 7 departments for 24-hour coverage.
• Creatively handled problems/issues/concerns in stressful situations quickly and discreetly with tact and diplomacy.
• Organized, scheduled and facilitated all aspects of the guest service experience to create a positive and memorable stay.
• Managed and planned special events from 10 to 1000 attendees; liaised with all departments to organize group events, conferences, coffee service, and food.
• Served as Acting Duty Manager and Acting General Manager on rotating weekend shifts and as required due to management absences. (2001 – 2005)
• Implemented strict policies and service guidelines set by the Sheraton Franchise.

Certificate With Distinction, General Sales, Merchandising And Related Marketing Operations, Completed

Education record