Angela Ohms Email & Phone Number

Langley, Bc, Ca

Langley, Bc, Ca

Langley, Bc

Proudly selling the World's Best Multi-bit Screwdrivers all over the planet.If you have not used a Megapro...you don't know what you are missing!

Lower Mainland

• Direct and support 6 territory sales staff; manage 350+ business accounts in the Fraser Valley Territory; maintain profitable long-term clients by offering excellence in customer service and tight follow up.• Exceed annual, monthly, and weekly sales targets, generate sales by building a strong network through cold calls, referrals, follow ups, and networking; coordinate appointments and sales calls.• Devise and launch quarterly training seminars for 20+ staff; develop curriculum, role play exercises, and supporting materials. (2013 – present)o Seminars: Grow Your Business, How to Control a Conversation, Time Management, How to Handle Objections, etc. • Balance sales revenue with gross profit to ensure overall profitability; target and penetrate a competitive market, convert many clients from competitor’s products.• Create and deliver up to 4x/week presentations to earn new net business• Analyze client needs and provide appropriate product solutions; perform regular on site and emergency visits.• Implemented a solid client management system to ensure loyalty and recurring business from clients.• Coach, mentor and train the sales team and incoming staff; perform regular ride alongs to train on product knowledge, sales techniques, customer service, and policies and procedures.• Ensure guidelines, procedures, and policies are followed.• Accurately prepare daily, weekly, and monthly reports on sales, activities, and progress.Key Achievements:• Achieved Top Sales Person seven years in a row.• Conceived and launched a well-received “Thanksgiving Letter” to thank clients and build positive relationships. (2009 – present)

Surrey, Bc

• Daily oversaw 45+ crew members (Bell Staff, Reservations, Switchboard, Night Audit, Executive Club Lounge and Front Desk); scheduled 7 departments for 24-hour coverage.• Creatively handled problems/issues/concerns in stressful situations quickly and discreetly with tact and diplomacy.• Organized, scheduled and facilitated all aspects of the guest service experience to create a positive and memorable stay.• Managed and planned special events from 10 to 1000 attendees; liaised with all departments to organize group events, conferences, coffee service, and food.• Served as Acting Duty Manager and Acting General Manager on rotating weekend shifts and as required due to management absences. (2001 – 2005)• Implemented strict policies and service guidelines set by the Sheraton Franchise.

Certificate With Distinction, General Sales, Merchandising And Related Marketing Operations, Completed

Education record