Angela Pfeiffer Email & Phone Number

Eden Prairie, MN

Managed SKU creation process and "merchant comments" at item set up and throughout the lifecycle Created and entered purchase orders or executed purchase order revisions in Oracle Managed process of pre-approval samples and accurate data sheets from vendors adhering to timelinesReviewed toplines, images, and web copy to ensure accuracy and worked with.

Madison, WI

Managed petite, dress, intimate, young contemporary, and maternity departments Supervised and lead a team of 10+ associates, wrote and administered quarterly and annual appraisals Set daily operational goals and priorities for store associatesResolved customer service issues in a professional manner and ensured every associate provides outstanding customer.

Madison, WI

Ensured each customer received outstanding service by aiding in locating merchandise in store, processing special orders, answering questions, and providing information on procedures and policiesExecuted the daily operational goals, and priorities assigned by store management, including markdowns, sale sets, and etc. Introduced and encouraged customers to.

Minneapolis, MN

Assisted key shop, alarm, and card access system clients Updated and maintained FileMaker Pro, Compass, and CCure databasesAnswered business telephone and directed callers to appropriate personnelManaged reception area Trained four new customer service assistants

Deforest, WI

Designed and implemented the Intro to Cheerleading programTaught cheerleading techniques and routines to preschool, elementary, and middle school girls

Bachelor Of Arts (Ba), Professional Strategic Communication, Management

Activities and Societies: Alpha Gamma Delta, Rho Lambda, Public Relations Student Society of America, Panhellenic Council, Junior.

Education record

Activities and Societies: French Club, FBLA, DECA, NHS, Cheerleading, Swimming, Student Council