Angel Aponte Email & Phone Number

Raleigh-Durham, North Carolina Area

Greater Chicago Area

- Developed client communication workflow using Zendesk- Spearheaded a mass 1099 to W2 transition- Lead a Client Success Management team to train clients to use our technology and provide support as needed

Chicago, Illinois

- Lead the creation of a new Activation Support team at ShiftgigX- Established KPI's for individual team members- Developed SOP's for team training- Optimized team, client, and specialist communication - Identified common team issues/ mistakes and established corrective action

Greater Chicago Area

- Successfully led Activation Support team to achieve weekly staffing goals- Hired and trained new team members- Assisted in employee transition during merger with Shiftgig

Prospect Heights, Il

- Create concise job postings with clear goals and responsibilities and post through various job boards- Filter candidates through a detailed resume and phone screening/background check - Recruit and onboard over 68 employees within a 2-month time frame - Maintain a bullpen of qualified candidates in over 26 locations

Chapel Hill, Nc

- Collaborate with client to design weekly menu- Execute delicious meals in a timely manner in accordance with site agreement- Interact daily with students to provide excellent customer service- Report financial and other required results electronically

Chapel Hill, Nc

- Assist Unit Manager/Chef in creating fresh, healthy, and delicious meals- Maintain cleanliness and basic maintenance of kitchen spaces and equipment- Create schedule template for dishwashers, oversaw weekly hours and adjusted accordingly

Cary, Nc

♣ Cook and prepare fresh meals from scratch using standardized recipes ♣ Expedite orders on the line in a timely fashion♣ Receive orders and maintain all par levels, practice FIFO rotation ♣ Cut food cost down through waste reduction/product cross utilization techniques

Cary, Nc

♣ Upsell our specials to residents while providing a positive dining experience♣ Increase value perception on lower cost items through creative verbal descriptions♣ Train, guide, and assist team members on residents’ individual preferences

Cary, Nc

♣ Use various techniques in accordance with state health code to clean and sanitize all dining and cooking wares♣ Refill detergents and sanitizer solutions in dishwashing machine when needed♣ Assist line chefs in food preparation by peeling potatoes, chopping vegetables, etc.

Associate Of Arts And Sciences (A.A.S.), Hotel, Motel, And Restaurant Management

Attained the tools to properly run a profitable hotel/restaurant operation. I honed my culinary skills, learning how to increase client.

Education record

Bachelor Of Business Administration - Bba