Angela Ramirez Email & Phone Number

Union City, Ca, Us

I lead a team overseeing systems, network infrastructure, software procurement, and IT support. My role also extends to elevating IT as a strategic business partner. Through constructive dialogues with departmental leaders, I have optimized operational efficiency and emphasized IT's collaborative role in selecting and integrating new technologies for overall advancement.With a focus on enhancing network performance and business continuity, in just 6 months I have:Streamlined operations and reduced costs by discontinuing redundant remote management products, resulting in $30K annual savings.Implemented semiannual disaster recovery procedures, collaborating with department heads to ensure readiness for off-site systems in case of a disaster. Directed the assessment and deployment of a Managed Detection and Response (MDR) solution, highlighting crucial capabilities.

As IT Manager-Infrastructure Services with Berkshire Hathaway HomeServices, I led and managed infrastructure services operations for 55 remote offices and 2900+ end users across the United States in addition to managing a $1M operations budget.I took great pride in mentoring and developing my 16-member IT team, liaising with leadership across the organization to assess and create plans to meet the technological needs necessary to thrive. By keeping continual tabs on technology usage across the company, I was able to solve for the future and facilitate network, server, security, telecommunications, and helpdesk improvements, thereby saving money and improving efficiency.I am proud to have directed and led multiple technology infrastructure projects of all varieties (think VoIP, infrastructure design, virtualization, and security upgrades). My problem-solving mindset allowed me to rebuild the help desk, centralize communications infrastructure, and retire multiple legacy systems, all of which saved significant money and improved customer service and satisfaction.

Carlsbad, California, Us

As Network Architect at TaylorMade Golf, I led the charge with regards to security of networks, systems, and enterprise information for a 24/7 global operation security, while at the same time optimizing IT infrastructure and systems performance.Furthermore, I initiated new security and infrastructure solutions (VPN, Wi-Fi, redundant high performing network systems), established policies and procedures for enterprise monitoring, and created ITIL Problem Management processes.

My next step was that of Senior Network Engineer for Color Spot Nurseries, where I optimized network infrastructure operations, including security, lifecycle, reliability, and more. In addition to lending my talents as a Technical and Project Lead to overhaul voice infrastructure across the enterprise, I designed and implemented MPLS WAN infrastructure for 13 sites. My work was imperative to establishing routing protocols and allowing for redundant network paths.

San Diego, California, Us

I had an integral role in upgrading the network infrastructure for scalability and redundancy. Moreover, I implemented VoIP technologies and IPsec tunnels to reduce WAN costs between international offices, while at the same improving system uptime and integrating a proactive network security system.I am also proud to have established a new office in India, traveling on-site to onboard a team of engineers and enable access to network resources.- - - - - Early in my career, I had the opportunity to work as a 𝘊𝘰𝘯𝘴𝘶𝘭𝘵𝘪𝘯𝘨 𝘚𝘵𝘢𝘧𝘧 𝘔𝘦𝘮𝘣𝘦𝘳 at 𝗟𝘂𝗰𝗲𝗻𝘁 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 and 𝘕𝘦𝘵𝘸𝘰𝘳𝘬 𝘈𝘯𝘢𝘭𝘺𝘴𝘵 at 𝗖𝗮𝗹𝗹𝗮𝘄𝗮𝘆 𝗚𝗼𝗹𝗳, building skills that have proved applicable and useful to future successes.