Develop and execute strategic vision in concert with the CEO and Board of Directors. Drive non-dues revenue, conference/workshop revenue, and member recruitment growth strategies. Evaluate the organizational structure to maximize staff resources for efficiency and skill development with demonstrated ability to oversee and collaborate with staff. Oversee the day-to-day operations including customer service, office administration, and information technology, including but not limited to database management, website management and various software platforms. Ensure compliance with all corporate documents (articles of incorporation, bylaws, policies/procedures). Provide governance oversight including developing board of director agendas, conducting board orientation, recommending additional board training as needed, and enhancing the leadership recruitment process. Develop annual budget based on the organization’s strategic plan, operations plan, and anticipated needs of the membership for the upcoming year. Oversee organization’s financial performance as compared to budget and adjust operations to meet budget. Provide limited legal oversight for the organization including compliance with state and federal law and filed corporate documents plus conduct review and negotiations of all new or renewing contracts and agreements, incorporating legal representation as needed. Supervise majority of staff and monitor performance as well as recognition.

Serve as executive director of up to five associations at any given time while supervising other association executive directors serving client associations. Assist in the development and oversight of plan for continuous client service excellence with a focus on client growth, membership development, strategic direction, event and financial management and integrated communications. Provide executive level leadership, guidance and oversight to assigned societies by working with volunteers and staff to develop an annual strategic plan, develop and implement an annual operating plan to achieve goals outlined in the strategic plan and oversee the development, implementation, and evaluation of programs and services that support the mission. Serve as liaison to enhance communication and collaboration between AAOS and orthopaedic societies by identifying joint needs and partnering opportunities. Serve as AAOS managed services representative to prospective clients including the development and presentation of proposals in response to RFPs for new client opportunities. Serve as liaison between the department and AAOS Information Systems to identify opportunities for the utilization of technology to further all managed societies and prioritize internal IS projects between societies.

Serve in Executive Director type role for industry segments within larger organization. Analyze, design and promote a wide variety of membership benefits, marketing campaigns, programs and products to increase membership and volunteerism, increase safety awareness, and enhance Council image in various settings. Participate in the planning and decision making process for Congress educational sessions and promote Congress attendance. Serve as liaison and guide to volunteers in monitoring industry trends, issues and government regulatory proposals. Identify current and emerging safety and health issues and recommend or create new products, services, and training to meet identified needs.

Serve as Director of Operations/Association Manager with involvement in sponsor program creation and relations, direct board contact and leadership, oversight of marketing and convention service unit staff, and implementation of strategic initiatives. Other responsibilities include develop and oversee multiple client’s multi-million dollar budgets, provide year end financial reports for external audits, and lead associations towards the use of technology to grow their organization. Other initiatives include train and supervise full time staff; implement membership recruitment/retention plan; manage and streamline all operations; control and reduce program expenses; develop client policies and procedures; maximize staff efficiency; and scope new member services and non-dues revenue sources.

Responsible for direct supervision and professional development of four full-time team members. Perform administrative tasks such as legal documentation, weekly progress reports, performance reports, staff work evaluations, as well as manage the overall operations of the office. Act as a liaison between residence life and other Academy departments. Manage a residential programming budget for student education. Head committee on professional development that includes the design and development of a Student Leadership Development web site.