Angela S. Mcduffie, M.Ed, Csm®,Cspo® Email & Phone Number
@ubridge.org
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Who is Angela S. Mcduffie, M.Ed, Csm®,Cspo®? Overview
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Angela S. Mcduffie, M.Ed, Csm®,Cspo® is listed as Manager, Customer Success at Lytx, Inc., a company with 1002 employees, based in San Diego Metropolitan Area, United States, United States. AeroLeads shows a work email signal at ubridge.org and a matched LinkedIn profile for Angela S. Mcduffie, M.Ed, Csm®,Cspo®.
Angela S. Mcduffie, M.Ed, Csm®,Cspo® previously worked as Account Director, West Coast USA at Applyboard and Manager, Trial Success Management at Lytx, Inc.. Angela S. Mcduffie, M.Ed, Csm®,Cspo® holds Master Of Education - Med, Leadership & Policy Studies: Higher Education Administration from Boston University Wheelock College Of Education & Human Development.
Email format at Lytx, Inc.
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About Angela S. Mcduffie, M.Ed, Csm®,Cspo®
Give me the building blocks and let me make that castle for you! 🏰Hi there! My name is Angela, and I am a certified scrum master (CSM), product owner (CSPO) and global business executive with 10+ years of high-level experience in customer success, strategic accounts and partnership management, B2B and B2C business development, leadership development, cross-functional team collaboration, project and product management, and user training. I am passionate about making positive impacts in my community where I can help foster adaptive leadership through compassion, innovation, and empowerment. I love creating new things from scratch (whether it is a product or a process). Areas of Expertise:🏆 Product Launch🏆 Client Onboarding🏆 Sales Enablement🏆 Client Management🏆 Customer Experience🏆 Account Management🏆 Customer Satisfaction🏆 Customer Segmentation🏆 Continuous Improvement🏆 Agile Project Management🏆 Customer Journey Mapping🏆 Software as a Service (SaaS)🏆 Business Process Improvement🏆 Business Strategy Development🏆 Cross-Functional Relationship Management🎯 I have demonstrated experience working directly with end-customers and in-depth knowledge of productivity/collaboration solutions, understanding and translating customer priorities to desired outcomes, and orchestrating resources to enable the customer journey. 🎯 I also have a proven track record of driving successful outcomes for customers, an understanding of how global organizations operate, combined with an executive presence and the ability to influence executive stakeholders.
Listed skills include Channel Partners, Document Management, Enterprise Content Management, Public Speaking, and 32 others.
Angela S. Mcduffie, M.Ed, Csm®,Cspo®'s current company
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Angela S. Mcduffie, M.Ed, Csm®,Cspo® work experience
A career timeline built from the work history available for this profile.
Account Director, West Coast Usa
Manager, Trial Success Management
Current🧭 Lead a team of Trial Success Managers to ensure the successful implementation and adoption of Lytx's solutions during trial periods.🧭 Develop and execute strategies to drive customer engagement and satisfaction throughout the trial process leading to successful trial conversions.🧭 Collaborate with cross-functional teams to drive process efficiencies.
Manager, Customer Success
📈 Served as an intermediary between our customers and internal teams to troubleshoot technical issues and to advocate for enhancements that improve our product and customer results📈 Served as a trusted partner and subject matter expert to key customer stakeholders, establishing deep relationships with new and existing customers, understanding their.
Senior Program Coordinator (Graduate Student Teaching Assistant)
📚 Oversaw program outreach and communication, delivery and creation of multiple sessions, and post-event follow-up.📚 Provided operational support for program activities, conducted reviews of program activities, ensured that learning outcomes were being met, and evaluated overall program impact on users.📚 Assisted with the creation and implementation of.
Regional Manager, North America
💼 Developed and implemented programs to improve the customer experience, including owning the needs of the team, measuring goals, mentoring employees, and contributing to the overall evolution of the technical delivery function.💼 Pioneered and expanded new international sales channels in the USA, Canada, Mexico, the Caribbean, Panama, United Arab Emirates.
Strategic Account Manager, North America
🔏 Maintained, developed, and fostered 100 North American corporate sales channels and 1000+ onshore consumer sales channels.🔏 Created and executed B2B and B2C new value propositions, processes, and business plans in the region to increase new customer pipeline in target markets across the USA, Canada, England, Holland, Australia, and New Zealand.🔏 Oversaw.
Senior Program Director
🏫 Managed divisional operations and consumer customer services to ensure effective coordination, delivery, evaluation, and refinement of customer services across 30 educational institutions in the United States.🏫 Built strategic relationships with 200+ consumer and corporate accounts, creating 5+ new customer services programs covering several domains. 🏫.
Global Account Manager
🖊️ Defined and executed territory/account sales plans for assigned geographic territory, met and exceeded sales goals (quotas) through prospecting, qualifying, managing, and closing sales opportunities.🖊️ Managed VAR (Value Added Reseller) channel across the APAC region to provide strategic sales and software support. 🖊️ Maintained productive customer.
Colleagues at Lytx, Inc.
Other employees you can reach at lytx.com. View company contacts for 1002 employees →
Matt Hague
Colleague at Lytx, Inc.
Austin, Texas Metropolitan Area, United States
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Tessa Prophet
Colleague at Lytx, Inc.
San Diego, California, United States, United States
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Megan Peterson
Colleague at Lytx, Inc.
San Diego, California, United States, United States
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Steve Carson
Colleague at Lytx, Inc.
Shepley, England, United Kingdom, United Kingdom
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Courtney Niland
Colleague at Lytx, Inc.
Franklin, Massachusetts, United States, United States
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Divya Kiran, Gphr, Gtml™
Colleague at Lytx, Inc.
Bengaluru, Karnataka, India, India
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Sarah Ortega
Colleague at Lytx, Inc.
San Diego, California, United States, United States
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EL
Elijah Lidonde
Colleague at Lytx, Inc.
Greater Boston, United States
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AC
Abel Castro
Colleague at Lytx, Inc.
San Diego, California, United States, United States
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Taylor Franklin
Colleague at Lytx, Inc.
Temecula, California, United States, United States
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Angela S. Mcduffie, M.Ed, Csm®,Cspo® education
Master Of Education - Med, Leadership & Policy Studies: Higher Education Administration
Ba, International Development
Professional Certification, Language Interpretation And Translation For Chinese And English
Frequently asked questions about Angela S. Mcduffie, M.Ed, Csm®,Cspo®
Quick answers generated from the profile data available on this page.
What company does Angela S. Mcduffie, M.Ed, Csm®,Cspo® work for?
Angela S. Mcduffie, M.Ed, Csm®,Cspo® works for Lytx, Inc..
What is Angela S. Mcduffie, M.Ed, Csm®,Cspo®'s role at Lytx, Inc.?
Angela S. Mcduffie, M.Ed, Csm®,Cspo® is listed as Manager, Customer Success at Lytx, Inc..
What is Angela S. Mcduffie, M.Ed, Csm®,Cspo®'s email address?
AeroLeads has found 2 work email signals at @ubridge.org for Angela S. Mcduffie, M.Ed, Csm®,Cspo® at Lytx, Inc..
Where is Angela S. Mcduffie, M.Ed, Csm®,Cspo® based?
Angela S. Mcduffie, M.Ed, Csm®,Cspo® is based in San Diego Metropolitan Area, United States, United States while working with Lytx, Inc..
What companies has Angela S. Mcduffie, M.Ed, Csm®,Cspo® worked for?
Angela S. Mcduffie, M.Ed, Csm®,Cspo® has worked for Lytx, Inc., Applyboard, Flatiron School, Boston University, and University Bridge.
Who are Angela S. Mcduffie, M.Ed, Csm®,Cspo®'s colleagues at Lytx, Inc.?
Angela S. Mcduffie, M.Ed, Csm®,Cspo®'s colleagues at Lytx, Inc. include Matt Hague, Tessa Prophet, Megan Peterson, Steve Carson, and Courtney Niland.
How can I contact Angela S. Mcduffie, M.Ed, Csm®,Cspo®?
You can use AeroLeads to view verified contact signals for Angela S. Mcduffie, M.Ed, Csm®,Cspo® at Lytx, Inc., including work email, phone, and LinkedIn data when available.
What schools did Angela S. Mcduffie, M.Ed, Csm®,Cspo® attend?
Angela S. Mcduffie, M.Ed, Csm®,Cspo® holds Master Of Education - Med, Leadership & Policy Studies: Higher Education Administration from Boston University Wheelock College Of Education & Human Development.
What skills is Angela S. Mcduffie, M.Ed, Csm®,Cspo® known for?
Angela S. Mcduffie, M.Ed, Csm®,Cspo® is listed with skills including Channel Partners, Document Management, Enterprise Content Management, Public Speaking, Customer Service, Strategy, Microsoft Office, and Microsoft Crm.
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