Angela S Mcmillian Email & Phone Number

Amsterdam, North Holland, Netherlands

As a Data Analyst within the Data Governance team I specialize in managing and optimizing store master data in SAP. My role involves the setup and maintenance of store locations, ensuring data accuracy and integrity across all data properties. I provide vital support to country teams and HQ stakeholders throughout the EMEA region, facilitating seamless operations and strategic decision-making. My work ensures that our data governance practices are robust, efficient, and aligned with the organization's overall objectives.

Netherlands

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Amsterdam, North Holland, Netherlands

My current role is within the Omni-channel Business Operations team of an enterprise level company. I work proactively to support and advocate for European markets and HQ stakeholders by ensuring the accurate set up, maintenance and integrity of store master data, the retail intranet and consumer facing information.

Amsterdam, North Holland, Netherlands

☆Salesforce CRM: Leverage the full capabilities of Salesforce CRM to manage and track both regional and international client data. This includes handling client requests, resolving documented issues, and providing assistance with e-commerce inquiries.☆Act as a liaison with third-party vendors to accelerate client solutions. Minimizing external dependencies.☆Processing client orders: this involved integrating and working with various cloud platforms to ensure that orders were processed accurately and on time, reducing any potential delays in the buying cycle.

Amsterdam Area, Netherlands

☆Oversaw all aspects of Netherlands flagship store global transition including recruitment, exceeding sales targets through data review and, floor merchandising, and overall shop operations.☆Used Salesforce CRM app and additional inhouse data sources to manage employee profiles, gain insight into further sales opportunities and manage more sensitive client data.☆Compiled and used long term SWOT analysis, daily sales analysis, and quarterly target expectations to successfully execute store-specific sales strategies to increase sales in target areas including high-value sales (HVS) and specialty items.☆With detailed reporting and 1 to 1 and group coaching, led team members to meet KPIs and quarterly targets.

Amsterdam Area, Netherlands

☆Initiated and oversaw the management of international and regional B2B and B2C sales.☆Responsible for all aspects of daily store operations including recruitment, training, sales, client buying cycle, accurate data collection and preparation of relevant reports.☆1 to 1 coaching of employees, conducted/oversaw weekly/monthly product training and sales reviews.☆Ensured workflow and process directives were maintained.☆Local and international logistics collaboration☆Worked with management across relevant departments to identify sales and growth opportunities.☆Coordinated with the marketing stakeholders for the localization of digital and in-store marketing campaigns to increase sales of specific products.

Overijssel, Netherlands

☆Used established buyer personas to write copy for top-of-funnel digital mediums: blogs, organic social, website.☆Used business portals to write ads designed to increase engagement and impressions for paid social.☆Increased brand recognition with B2B stakeholders by nurturing leads from various data pipelines.☆Met weekly with management to report findings and offer solutions for future iterations.

Enschede Area, Netherlands

☆Collaborated with stakeholders and technical subject matter experts (SMEs) to ensure a complete consumer buying cycle.☆Wrote English for website content with consideration of SEO, case study details, specific communications goals and target audience persona.☆Editing of digital promotional materials.☆Translated product specifications from Dutch to English ensuring that product features were clearly understood.

Tesol Certificate, Teacher E.S.L

Master Of Arts (Ma), Theology/Theological Studies

Netherlands As A Second Language Nt2 B1 Diploma B2 Certificate, Dutch Language