An energetic, encouraging, and dedicated OCELT professional with a focus on Enhanced Language Training. Preparing highly educated professionals for the North American work environment. Leader in the retail sales and tourism industries disseminating knowledge to adult learners.Workshops/Presentations/Webinars delivered on Customer Journey Mapping and Customer Service.Holds certification in Learn IT2teach Stage 2, Technology for Instruction and OCELT Entrepreneur running newly renovated, seasonal motel in Ontario beachfront community
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ProfessorSeneca CollegeBurlington, On, Ca -
ProfessorSeneca College Jan 2022 - PresentToronto, Ontario, CanadaEnsuring student awareness of course objectives, approach and evaluation techniques.Carrying out regularly scheduled instruction, which may include tutoring and academic counselling of students.Providing a learning environment which makes effective use of available resources, work experience and field trips.Evaluating student progress/achievement and assuming responsibility for the overall assessment of the student's work within assigned courses.Consulting with program and course directors and other faculty members, advisory committees, accrediting agencies, potential employers and students.Defining course objectives, and evaluating and validating these objectives.Specifying or approving learning approaches, necessary resources, etc.Developing individualized instruction and multi-media presentations where applicable.Selecting or approving textbooks and learning materials.Providing guidance to Instructors relative to the Instructors' teaching assignments.Participating in the work of curriculum and other consultative committees as requested. -
English Second Language InstructorHalton District School Board Nov 2021 - PresentBurlington, Ontario, CanadaPlan and teach ESL courses to the requirements of the Canadian Language Benchmarks and TESL Canada Develop lesson plans and course teaching materials to the standard of the Canadian Language Benchmarks Apply knowledge and understanding of current English Language Teaching theories and methodologies in the classroom Facilitate Communicative ESL program courses focusing on promoting students’ communicative skills Provide continuous feedback to students Deal with classroom management issues in a professional and timely manner -
Hotel ManagerLakeview Motel & Cottages Jun 2021 - PresentSauble Beach, Ontario, CanadaStrong people management and communication skills, develops and cultivates working relationships with all stakeholders: guests, and team members.Provides direction and guidance to team members in the installation, servicing and repair of anything onsite.Manages the hiring, training, evaluating, promotion, and performance management of direct reports; and ensures they do the same.Monitors and analyzes team member productivity.Maintains a positive work environment.Plans and facilitates leadership team meetings to review performance, develop efficiencies and establish priorities.Ensures that the department responds to all guest feedback and resolves issues that are escalated in a responsible and timely manner.Contributes to department and site strategic planning activities to increase revenue and reduce expenses, and ensures the department executes related initiatives.Reports irregularities and suspicious activities, prepares incident reports and conducts investigations as necessary.Budget planning and expense management. -
English Second Language InstructorCentre For Skills Development Oct 2019 - PresentBurlington, Ontario, CanadaOngoing Enhanced Language Training/Workplace English class and Customer Service ClassesLong-term contract teaching LINC 5-8 Short-term contract for Conversation Class and daily Supply positionsResponsible for program delivery based on LINC Curriculum Guidelines and Canadian Language Benchmarks as well as changing labour market trends;Determine learner needs; plan and teach appropriate course material according to learners’ levels and job search needs;Design assessment tasks for on-going evaluation of learner’s progress based on the Canadian Language Benchmarks and PBLA guidelines;Assist learners in organizing and updating the PBLA Language Companions (learner portfolios) as evidence of their learning progress;Conduct one-on-one interviews with learners to provide feedback on learning progress;Integrate ESL computer resources into lessons regularlyProvide ongoing monitoring of student progress according to Canadian Language Benchmarks, and submit regularly to Administrative Assistant;Perform administrative tasks, including class attendance and submit weekly to Administrative Assistant;Attend staff, department and other meetings as required; andOther job-related duties as assigned by Coordinator, Senior Coordinator and members of Centre for Skills’ leadership -
General Store ManagerWhite House Black Market Jan 2016 - Oct 2020Burlington, Ontario, CanadaMonitor associate sales activities and productivity; acknowledge and communicate performance to associates; motivate and train associates to achieve full potential Recruit, hire, and develop store associates; prepare and conduct all performance appraisals and evaluations; interpret Key Performance Indicator reports and deliver coaching as needed Model sales expectations by utilizing various techniques and communicate product knowledge to the customer; recommend merchandise selections or help to locate or obtain merchandise based on customer needs and desiresMaintain a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Train associates on visual merchandising techniques to ensure the store is maintained at all times.Delivers superior customer service resulting in loyalty of previous guests to attending store promotional eventsDrives sales, conversion to capture key information including first time customer detailsStyles consumers and provides an exceptional experience by developing an emotional connection, endless options and life long relationshipsControls the sales floor and maintains constant awareness of boutique sales floor developments through open communication and supportive team environmentAssigns and delegates tasks to exceed customer expectations while driving sales and store trafficListens and engages with each associate to assist with add-on to each sales transaction from the side, team selling, step-in selling.Communicates to the team via pace-in/out, hourly updates, sales related feedback and floor leader pass-offsCoaches in the moment to motivate the team members, build supportive environment, exceed sales targets and enhance the customer experience
Angela Spadafora Education Details
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Teaching English As A Second Or Foreign Language/Esl Language Instructor -
Communications
Frequently Asked Questions about Angela Spadafora
What company does Angela Spadafora work for?
Angela Spadafora works for Seneca College
What is Angela Spadafora's role at the current company?
Angela Spadafora's current role is Professor.
What schools did Angela Spadafora attend?
Angela Spadafora attended Canadian College Of Educators, Brock University.
Not the Angela Spadafora you were looking for?
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Angela Spadafora
Oshawa, On -
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Angela Spadafora
Canada
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