Angela P. Email & Phone Number

Washington, Dc, Us

Insights and Sales Consultant working with PepsiCo

Denver, Colorado, United States

I excelled in establishing and nurturing key relationships with client stakeholders to align with business goals. I focused on driving client success through data-driven insights and swift resolution of crucial implementation issues. In this role, I closely worked with various internal teams to craft account strategies designed to optimize revenue and ensure client satisfaction.Key Achievements and Contributions:• Territory Management: Successfully renewed and expanded client programs and acted as the primary point of contact and subject matter expert for enterprise clients.• Strategic Account Management: Designed and executed renewal and expansion plans for 25 accounts. This was accomplished by forging strong client bonds, understanding their specific challenges, and engaging in periodic reviews.• Revenue Growth: Surpassed the initial quarter goal by an impressive 125%, all while adhering to district guidelines.• Client Satisfaction Turnaround: Addressed client dissatisfaction by leading a multi-departmental team to identify and rectify core issues. This led to an improvement in the client's Net Promoter Score (NPS) from 2 to 10 and secured a $200K RFP along with multiple upsell opportunities.

San Francisco, California, United States

In this role, I led a team of three account specialists, focusing on operational excellence and high-caliber service delivery. I took charge of renewals and upsells across three different business verticals by aligning closely with client requirements. I brought together the product, marketing, and sales teams to tailor solutions in Point-of-Sale (POS) data and consumer insights. Clients included Hewlett Packard, Dell, OtterBox, AT&T, Chanel.Key Achievements and Contributions:• Revenue Pipeline: Built a robust pipeline against a $2.5M goal for Fiscal Year 2023 by becoming a trusted client partner. Utilized deep industry knowledge to identify and capitalize on new business opportunities.• Target Surpassing: Achieved 102% of a single product line goal within the first four months of Fiscal Year 2022. Also, exceeded the annual target of $2.7M for Fiscal Year 2021 by hitting 110% through strategic planning and impactful presentations.• Contract Acquisition: Secured a $150K contract with key strategic client by leading a cross-functional team. Innovated a data delivery method that not only met the client's unique needs but also fit seamlessly into our business model.

San Francisco Bay Area

In my tenure as Account Manager, I specialized in establishing strong relationships at the C-level to comprehend their business challenges and offer research-driven solutions. I worked closely with market intelligence and analytical teams to develop and expedite the delivery of custom research projects.Key Achievements and Contributions:• Rapid Advancement: Earned a promotion to Account Manager within just six months of Fiscal Year 2017 by surpassing a $2M annual revenue target with a 103% attainment.• Recognition for Excellence: Honored as "Team Player of the Year" in Fiscal Year 2018 and achieved the "Highest Client Satisfaction" rating in Fiscal Year 2019.• Strategic Planning: Developed comprehensive account strategies that penetrated new buying centers. I managed renewals actively and proposed solutions that added significant value to our clients' operations.

Reston, Virginia

Media delivery software company providing digital content to major U.S. telecommunications companies• Supported metadata ingestion and distribution for clients: Sprint, Boost Mobile and Metro PCS• Marketed priority content on mobile and web storefronts based off releases from key music label clients: EMI, Sony, Universal, and Warner • Coordinated with QA to escalate issues of live content and implemented solutions for improving content workflow

Traveling And Working Throughout Costa Rica

• Developed and taught 5th-10th grade English curriculum at a bilingual school for the instruction of 70+ students, including preparation for the college entrance exam• Created Individualized Education Programs by adapting content and delivery of instruction for 3 students

Master'S Degree, International Business

Bachelor’S Degree, International/Global Studies