Angela Stead Email & Phone Number

Forncett St, Sheffield

Leading an award-winning team of web specialists to deliver a programme of projects across a wide range of clients.Teaming web expertise with a background in process improvement, at Switchstance we pride ourselves on facilitating high quality, future-proof solutions to solve our clients’ issues.The current Switchstance client list ranges from local SMEs to.

Leeds, United Kingdom

• Working as a project manager in the RBS Insurance Change Delivery team, leading on IT projects to meet agreed time, quality and cost requirements.Main Responsibilities and Key Achievements
• Stakeholder engagement and management
• Delivering change in line with defined project and programme governance
• Regular project reporting including tracking progress and risks/issues
• Undertaking post-project reviews to evaluate successes and challenges and agree next steps
• Supporting strategic themes and objectives including world-class service and business excellence

Leeds, United Kingdom

• Coordinating change and improvement activity across numerous RBS Insurance sites, including training, coaching and facilitating to build capability and embed a culture of continuous improvement.Main Responsibilities.
• Setting up and coordinating a team of ‘Change Champions’ to co-ordinate and promote activity across sites, creating a cross-site network to encourage peer support
• Delivering training to build capability and empower individuals to drive change within their region
• Planning and coordinating improvement events and presenting/facilitating at these
• Being an ambassador for change and striving to create a culture of continuous improvement
• Building an effective management information system to track improvement activity and associated benefits

London, United Kingdom

• Working as an analyst on the ‘People Engagement and Development’ workstream in RBS Group Technology; scoping, delivering and reporting continuous improvement activity to support the business Improvement strategy.Main.
• Analysis of project requirements and producing business cases to ensure adequate skill range and resource allocation within agreed budget
• Rate negotiation with 3rd party suppliers to support project and overall programme budgets
• Analysis and reporting around 3rd party performance against agreed Service Level Agreements
• Feeding into the RBS Group recruitment/attraction strategy
• Managing local improvement projects such as ‘MI Rationalisation’, an end-to-end reporting process review

London, United Kingdom

• Working as an analyst within a key implementation team in Group Technology, reporting to the Senior Project Manager on the Payments Migration Project during the integration of RBS and Natwest IT systems. This was my.
• Gathering and analysing requirements for a fault reporting tool during the phased implementation of change
• Designing, building and maintaining a database solution to track changes within the migration programme
• Shadowed and supported senior analysts, project managers and change managers
• Collaborated with the team to gather and analyse data for tracking Risks and Issues

Honours Degree, Ba (Hons) English, 2:1

Graduated in 2000 with a 2:1

A Levels, English, History