Angela Steele Email & Phone Number

Chicago, Il, Us

Promoted to serve as executive leader in multifaceted role at forefront of IT leadership. Leveraging business and IT acumen to provide strategic thought partnership, direction and management of the office of the CIO. Responsible for overall health and performance of $100M strategic portfolio and oversight of $160M operating budget. Managed annual and quarterly planning to drive alignment and prioritization across the IT organization. Act as unifier and accelerator for initiatives that span IT, including evolving Hyatt's IT operating model. Primary responsibilities included: Strategy: Develop IT Strategic Plan and Roadmap to inform IT annual and quarterly planning and communicate IT priorities to both internal and external IT stakeholders. Responsible for IT portfolio of initiatives, including $100M in strategic multi-year, multi-million-dollar investments. Led executive steering committees and served as advisor on non-IT steering committees. Operations: Managed team of 10 IT Program and Project Managers to deliver strategic and operational cross-functional work. Established IT Governance framework to streamline IT portfolio, program and project management from intake to execution. Led $5M budget reduction through IT re-organization in June 2024. Communications: Assisted the Global CIO and IT leadership team in development of Quarterly Business Reviews, C-suite and Board decks. Led quarterly IT All Hands, IT Off-sites, staff meetings, and monthly operational reporting. Executive Development: Completed Women’s CIO Certification program. Served as Mentor in IT Mentoring programs. Organization sponsored an executive coach to further executive career development.

Chicago, Il, Us

Advanced Portfolio and Program Management (PPM) capabilities within the Commercial Services organization by streamlining intake, prioritization, and portfolio-level reporting to ensure alignment with business strategy. Responsible for the overall health and performance monitoring of the Commercial Services strategic portfolio, including overall health, budget, scope, and timelines. Developed and maintained multi-year roadmaps providing clear direction and alignment across functional teams. Primary responsibilities included: Strategy: Built and maintained multi-year strategic roadmap for Commercial organization. Drove key M&A initiatives, including Program Lead role in the $2B acquisition of Apple Leisure Group. Led the global COVID-19 recovery and stabilization taskforces, reporting to the CHRO, driving strategic decision-making and scenario planning during critical stages. Operations: Developed and implemented Strategic Portfolio Management, including streamlining intake, prioritization, and evaluation methodologies to optimize performance across functional teams. Drove annual planning across Commercial Services. Developed and implemented PMO Governance and tools/templates for consistent project management across the Commercial organization. Communications: Prepared Annual Business Plans for senior leadership. Developed materials and presented at CS All Hands meetings. Executive Development: Served as Co-Chair of the Women@Hyatt Business Resource Group.

Chicago, Il, Us

Promoted to Director of the Technology Operations program and project management function and served as informal Chief of Staff to the Chief Technology Officer. Developed IT Portfolio reporting and prioritization of Technology Operations initiatives. Established demand management and project management frameworks leveraging ServiceNow ITBM. Primary responsibilities included: Strategy: Led successful M&A integration of Two Roads Hospitality: a $500 million acquisition consisting of 5 brands, 60+ properties, and 12,000 employees in the Americas, Europe, Southwest Asia, and Asia Pacific regions. Integration was successfully completed within 1 year of close and exceeded targets. Operations: Responsible for a team of 5-10 directs and a budget of $3-5M. Supported the CTO in aligning priorities to optimize service delivery for the broader Technology organization. Developed and implemented ServiceNow ITBM Demand management and Program/Project management modules, as well as executive dashboards. Communications: Developed materials and presented at IT All Hands meetings. Provided weekly and monthly portfolio status reporting. Supported CTO and CIO in Quarterly reporting to senior leadership. Executive Development: Organization sponsored an executive coach to further career development. Identified as top talent and participated in Hyatt’s Leadership Development program.

Chicago, Il, Us

Responsible for the Technology Operations project management and release management functions. Partnered with internal customers and cross-functional teams to determine infrastructure and operational demands to meet service delivery expectations based on capacity. Responsible for a team of 3 direct reports and budget of $1.5M. Key Accomplishments: • Led the GDPR compliance initiative which included global coordination of all IT managers. Achieved 99% compliance across all brands in all regions. • Implemented Enterprise Release Management solution to support standardization of release workflows across Development, Architecture, Operations, and Cyber Security teams.

Chicago, Il, Us

Key Accomplishments: • Implemented centralized Release Management solution to support standardization of release and project workflows across Development, Architecture, Operations, and Security teams.Role: Responsible for the coordination of release dates in both production and non-production environments, ensuring adherence to release readiness requirements, and driving process standardization across portfolios. Collaborate with Global Automation, Engineering, and Platform Operations teams to automate deployments and migrate applications towards Continuous Integration/Continuous Delivery methodologies. Partner with product and project managers to identify infrastructure requirements and coordinate delivery across various infrastructure teams, including network, storage, database, virtualization, and engineering teams to meet target delivery dates.

Chicago, Il, Us

Key Accomplishments: • Led the successful migration of 200+ enterprise applications in under 4 months, including 50+ databases - Informix, SQL, DB2 and Oracle, and P2V conversions.• Led the successful migration of Hyatt’s externally hosted Opera PMS application from IBM and Oracle into Hyatt’s self-hosted environment for 135 North American properties, which included a database upgrade from 10g to 11g, an OS conversion from Windows to Linux, and an application version upgrade. Successfully migrated each grid with zero rollbacks. Delivered on time and $1M under budget.Responsible for the planning and execution of multiple North American data center migration projects. Managed cross-functional teams spanning networking, infrastructure, development, application engineering, and product support teams. Responsible for directing program-level decision-making and ensuring leadership and key stakeholders have relevant information necessary to make timely decisions. Responsible for all aspects of change management, including communication to impacted stakeholders at all levels of the organization, and executive steering committee reporting.

Chicago, Il, Us

Responsible for the global Recruiting Technology portfolio which includes Oracle Taleo, HireRight, I9 Express (Equifax), HireVue and eQuest and ancillary reporting, training and integration tools. Manage the vendor relationship with Oracle, including participating in contract negotiations, ensuring service level agreements are met, and escalated issues are resolved. Manage new release deployments, enhancements, configuration, testing and implementation to production environment, including all change management activities. Manage helpdesk team to ensure end user support is provided timely and efficiently. Manage regulatory changes related to EEOC and other legislative changes as required. Also responsible for stakeholder management, project prioritization, submission of IT business cases, portfolio budget and staffing. Major Accomplishments: • Implemented HireVue (video interviewing tool) for North American hotels • Implemented Single Sign-On for Taleo and integrated Background and I9 vendors• Managed 2 upgrade releases, currently on Taleo 14A.3

Chicago, Il, Us

Responsible for the oversight, management and support of the North American HCM system, ADP Enterprise v5.02, which houses data for 47,000+ employees in the United States, Canada and Caribbean. Also responsible for the oversight of ancillary ADP applications, including ADP Reporting and custom integrations with downstream systems. Manage helpdesk team to ensure end user support is provided timely and efficiently, as well as oversee system related projects. Responsible for managing the vendor relationship with ADP, including contract negotiations, ensuring service level agreements are met, and escalated issues are resolved. Manage system upgrades, enhancements, configuration, testing and implementation to production environment. Major Accomplishments: • Project Manager for Cornerstone on Demand Cornpensation module implementation. Responsible for budget of $507k. Delivered project within scope, on time and $32k under budget. • Project Manager for Select Hotels Group conversion from ADP Enterprise v4 to Enterprise v5.02. Responsible for budget of $85k. Conversion completed within 4 months; delivered within scope, on time and $10k under budget. • Project Manager for Hyatt Residential Group conversion from ADP PCPW to Enterprise v5.02. Responsible for budget of $85k. Conversion completed within 90 days, delivered within scope, on time and $23k under budget.

Chicago, Il, Us

Managed the implementation of ADP Enterprise v5.02 and ADP Reporting applications for Hyatt Hotels Corporation. Responsible for 7 project team members, ensuring deadlines were met, mitigating risks, resolving issues, and escalating when necessary. Also responsible for vendor management, forecasting and balancing the project budget, scope and change management, providing status reports to executive steering committee, and marketing communications to end users. Major Accomplishments: • Responsible for budget of $450k. Completed implementation within scope, on time and $10k under budget.

Paris, Fr

Responsible for providing Global compensation reports and assisting the Global Head of Compensation/ Benefits/Mobility. Provided compensation analysis for various requests such as: 2009 McLagan Survey, Global Commission reporting, Salary reporting, and Ex-Co reporting for highly-compensated sales groups. Provided trend data and pivot table reporting where necessary. Acted as liaison for Global Head of Compensation/Benefits/Mobility and Regional Heads for compilation of global data. U.S. position was eliminated when Global Head was relocated to the U.K.Accomplishments:▪ Prepared 2008 Total Compensation Analysis reports which were used as the template for 2009 Compensation analysis.

Paris, Fr

Responsible for multiple projects within the U.S. Compensation and Benefits Department with direct reporting line to the Global Head of Compensation/Benefits/Mobility. Managed and collaborated with various project team members and SME’s to ensure projects were successful. Communicated project milestones and provided reports via MS Project and conducted Powerpoint presentations. Responsible for development of new processes and procedures for entire department. Accomplishments:▪Managed implementation of U.S. HRIS system which was completed 4 weeks ahead of schedule;▪Collaborated with developers to create vendor interfaces which created savings of $15,000 annually; ▪Resolved billing error which resulted in recovery of $75,000;▪Managed U.S. Payroll integration with ADP which resulted in savings of approximately $60,000 annually;▪Prepared department procedure manuals which signified completion of U.S. Compensation and Benefits Department integration 4 months ahead of January 2010 deadline.

Managed all payroll-related activities for newly created payroll position, which included highly-compensated sales groups, executive management and expatriates. Transmitted payroll totals ranging from $1 million to $15 million on average. Maintained regulatory data for 8 states, including New York and California. Responsible for auditing tax returns. Managed internal, external, and Agency audits. Managed corporate name changes, Fed ID, State ID’s, and databases as Fimat acquired new businesses. Responsible for Payroll/Commission accounting, monthly Managerial reporting and Deferred Compensation (401k and 409A) reporting. Accomplishments:▪Managed growth of payroll department as company grew at an average of 17% per year;▪Established new commission process which resulted in increased efficiency and reduced administrative errors by 99%;▪Implemented Multi-jurisdictional tax withholding for New York State and California which reduced regulatory risks related to multi-million dollar earnings in both states;▪Transitioned payroll database from HR Perspective to ADP PCPW which resulted in time savings of approximately 15 hours/week and a cost savings of an estimated $24,000 annually.

Winterthur, Zürich, Ch

Managed all administrative duties for Teamsters union facility. Responsible for weekly payroll processing for 250+ employees, monthly benefits/medical billing, plant scheduling, training and development, OSHA compliance, worker’s compensation claims, FMLA administration, labor/union relations, grievance resolutions, and labor/headcount reporting for executive management. Accomplishments:▪Reconfigured Human Resources operations due to integration of 2 previous positions, which resulted in time savings of 40 hours/week and cost savings of approximately $40,000 annually;▪Transitioned all manual processes to electronic systems, including implementation of Access database, which resulted in increased efficiencies of 100%;▪Established payroll processes that consistently maintained less than 1% margin of error.

Master Of Science - Ms, Information Systems Management

Bsba, Business Administration And Management