Angela Storms Email & Phone Number

Amsterdam, North Holland, Nl

Amsterdam, North Holland, Nl

Regional Manager Retail EU

Reggio Emilia, Re, It

Lausanne, Ch

Develop Boutique business and Nespresso visibility by reaching sales and service targets. Lead, manage and develop the skills of a team of Boutique Employees ( +/- 35 employees), through information and evaluation. Respect Nespresso “Premium Brand Positioning” by respecting the guidelines and offering a customer service “Beyond Satisfaction”.

75001, Paris, Fr

Management position responsible for multiple stores and concessions.Brussels, Knokke, Maasmechelen, Antwerp, Luxemburg, Amsterdam, Rotterdam & Den HaagResponsible for ensuring the execution of company standards and maximizing sales within their district by providing an exceptional shopping experience for the customer. They manage the store execution in accordance with the company's visual and operational standards. Responsible for the overall recruitment, training and development of talent and the performance management of their district. Ensures appropriate district controls for all company standards in all stores, i.e., payroll hours, management mix, cash, inventory, fixtures and property. Ensures district shrinkage goals are achieved through sound operational execution...

Los Angeles, California, Us

Sales Generation:• Meet sales goals• Analyze available sales reports and data to determine the needs of the business and set business strategies• Track, monitor and communicate business results• Seek new ways to increase business • Ensure individual sales goals are set for sales associates; manage results to ensure peak performance...Customer Service:• Ensure all associates provide the highest level of customer service• Ensure staff maintains constant client communication through utilizing their client books• Resolve all client problems and complaints quickly and effectively • Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise. • Empower associates to make decisions in the customer’s best interest that also support the Company’s philosophyOperations:• Ensure facility maintenance, presentation and organization• Maintain a systematic auditing program to ensure full location compliance in all areas• Control store expenses and maintain budgets, continually striving to reduce costs• Ensure deliveries are properly processed in a timely manner• Manage and conduct bi-annual inventories• Ensure staff is trained in all areas of appropriate register usage and maintenance• Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, store cash controls, inventory management, inter-store communication and LP audits.......Merchandising/Visual:• Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies, etc...• Identify and communicate product concerns in a timely manner• Communicate inventory needs to support the business goal......Human Resources: Recruit, train, and develop staff ensuring all positions are filled in a timely manner with qualified personnel.....

Los Angeles, California, Us

• Responsible for a store of 275 of commercial sqm• Responsible for an annual 1 million turnover• Recruited, trained and supported sales and operations personnel Managed and motivated up to 9 members of Staff• Run the store on daily basis• Reduced stock loss to under 2%• Achieved profitability position from a underperforming store within 3 months• Maintaining and increasing customer loyalty , knowing the market and more importantly satisfying the client’s request with strong buying control• Networking true different channel • Organized various styling for the TV programs and Fashion events in the name of the Company• Visual Merchandising• ...

• Responsible for up to 20 members of staff and a €3.2 million turnover• Controlling all aspects of shop budget and turnover• Responsible for Loss and Profit• P.R and Marketing• Establishing all aspects of Personnel Department• Establishing Customer Service Training• Responsible for all aspects of shop’s V.M• Controlling stock levels and purchase orders• Building Management• Organizing in store Media and Customers event• Responsible for all the financial part of the business• Organise Product training and sales techniques, presentation of collections• Visual Merchandising• Set up store’s sales plan for the year• Responsible for all the logistics of the store including all the import licensing• Maintaining and increasing customer loyalty , knowing the market and more importantly satisfying the client’s request with strong buying control• Styled numerous adverts for the Company which were used by the Fashion magazines and newspapers• Organized various styling for the TV programs and Fashion events in the name of the Company• ....