Angela Penton Email and Phone Number

Lead Human Resource ProfessionalDynamic and experienced HR leader overseeing and executing all Workday transactions for a nationwide field team, spanning all levels of employee reviews. Serve as the lead investigator for employee relations cases nationwide, partnering with internal and external legal teams for Title XII cases.Key responsibilities and achievements include:Employee Relations and Legal Compliance: Lead investigator for all employee relations cases nationwide, collaborating with legal teams to ensure compliance with Title XII regulations.Performance Management: Oversee the employee review process, ensuring timely and effective performance evaluations across all levels.Change Management and Process Improvement: Collaborate with Directors, HRBPs, and the HR executive team to identify issues, trends, and opportunities for process improvements, and lead change management efforts.Employee Experience Enhancement: Design and implement questionnaires and other tools to enhance the employee experience and gather actionable feedback.Disciplinary Actions and People Processes: Guide field teams through disciplinary actions and other critical people processes, ensuring fairness and consistency.Proven ability to partner with various stakeholders to drive HR strategies and initiatives that align with organizational goals and improve overall employee satisfaction and performance.

Seasoned recruiter with extensive experience in full-cycle recruitment, talent acquisition, training and sourcing. Demonstrated success in developing programs, organizing events, and leading initiatives to enhance recruitment and retention strategies.Key responsibilities and achievements include:Corporate Team Recruitment: Partnered with the hiring manager and HR to determine needs. Sourced, screened, and set up qualified candidates for interviews. Negotiated offers, fully onboarded new hires, and ordered equipment. Led the team in hiring metrics. Data Analysis and Reporting: Created questionnaires, performed data analysis, developed graphs and PowerPoint presentations, and led meetings to discuss findings related to recruitment and retention for leadership roles across three divisions in Talent Acquisition.Training Development and Execution: Planned, organized, and developed training programs for hiring events, leading large group training sessions with multiple departments to ensure successful execution.HR Engagement Team: Served as an integral member of a 10-person HR Engagement Team, increasing internal engagement and devising solutions to internal team issues.Career Mapping: Led the creation of career mapping initiatives for the Corporate Team, providing clear pathways for career development.Internal Hiring Process Improvement: Helped implement and create an internal hiring process for various corporate and field roles, collaborating with leadership in HRIS, HR, Talent Acquisition, and field teams to develop a more efficient process for internal applicants.Proven ability to drive recruitment strategies, enhance candidate experiences, and foster internal engagement to support organizational growth and success.

Started as a researcher and cross-trained as a coordinator after 1 month of employment. Cold sourcing (Indeed, LinkedIn), conducting phone screens, hosting job fairs, and college recruiting.Promoted to a recruiter after 9 months with my focus being on leadership roles (SM's, DM's).Assisted with Customer Care hiring for multiple positions including managerial roles.College Partnership Programs & Live Hire Events: Organized and executed multiple Live Hire Events for store-level and OMNI positions, ensuring successful large-volume, quick-turnaround hiring.

Small Business Consultant & BookkeeperExperienced consultant and bookkeeper with a strong background in financial analysis, operational efficiency, and strategic business planning. Adept at providing comprehensive financial insights and creating processes that enhance business performance.Key responsibilities and achievements include:Financial Review and Analysis: Review business financials, prepare data analysis, and observe day-to-day operations to make cost-saving, problem-solving, and strategic recommendations to business owners.Operational Efficiency: Develop and implement Standard Operating Procedures (SOPs), training classes, best practices, and other programs to increase efficiency and streamline services.Financial Documentation: Prepare financial paperwork and accounting documents for businesses using Microsoft Office Suite (Excel) and QuickBooks Pro (Online).Proven ability to deliver actionable insights and efficient processes that drive business success and growth.

Dedicated and results-driven Retail Floor Manager with a proven track record in sales management, customer service, and operational efficiency for a durable workwear company. Experienced in overseeing the sales floor, managing employees, and ensuring seamless backroom operations while prioritizing exceptional customer service.Key responsibilities and achievements include:Sales Performance: Consistently exceeded all revenue and sales goals through effective sales strategies and team management.Inventory Management: Managed inventory flow throughout the store, ensuring optimal stock levels and organization.Customer Satisfaction: Resolved customer issues promptly to ensure high levels of customer satisfaction while safeguarding the company’s interests.Staff Training and Supervision: Trained and directed staff to ensure optimal performance and adherence to company standards.Technical Installation: Installed the network and all components to transition the store from a cellular network, enhancing operational efficiency.Administrative Support: Provided general office clerical support and prepared financial documents for the store and upper management.Proven ability to lead teams, drive sales, and enhance customer experiences, contributing to the overall success and profitability of the store.

Versatile and proactive Managing Owner with comprehensive experience in managing all aspects of an E-commerce business. Expertise in procurement, online sales, marketing, customer service, and financial management.Key responsibilities and achievements include:Procurement and Supplier Management: Purchased all goods, supplies, and equipment necessary for business operations. Handled contracts and bids from outside suppliers and contractors, and partnered with other businesses at events.E-commerce Management: Managed buying and selling of goods online through third-party platforms like eBay and Etsy, as well as direct sales through the company website and in-person events.Marketing and Advertising: Developed and executed marketing strategies through Facebook and other online channels to drive traffic and sales.Business Strategy and Planning: Planned and executed all business activities and strategies, ensuring alignment with overall business goals.Customer Service: Provided top-tier customer service, handling any issues that arose to ensure customer satisfaction.Logistics and Inventory Management: Oversaw shipping and receiving operations, as well as inventory management to ensure accurate stock levels and timely order fulfillment.Team Leadership: Hired, trained, and motivated staff to achieve business objectives and maintain high performance standards.Financial Management: Utilized QuickBooks Pro to manage all financial paperwork, ensuring accurate and up-to-date financial records.Event Planning: Organized and planned participation in conventions and events to promote the business and drive sales.Proven ability to manage and grow an online business through effective leadership, strategic planning, and exceptional customer service.

Results-oriented Retail Store Manager with extensive experience in managing all aspects of a customer service-focused business. Demonstrated success in exceeding sales and customer service goals while maintaining cost efficiency.Key responsibilities and achievements include:Sales and Customer Service Excellence: Consistently exceeded sales targets and customer service expectations, contributing to the store's overall success.Staff Management: Hired, trained, and managed staff, addressing any employee issues and handling all new employee paperwork to ensure a cohesive and effective team.Inventory and Vendor Management: Ordered inventory, managed merchandising and product placement, and coordinated with vendors. Planned inventory for both peak and slow seasons to maintain optimal stock levels.Operational Efficiency: Conducted store audits, managed payroll, and planned schedules to ensure smooth store operations. Organized and executed store events to drive customer engagement and sales.Proven ability to lead teams, optimize operations, and enhance customer satisfaction, driving the success of the retail store.