Angela Walker Email and Phone Number

• Oversee and provide direction for Identity and Access Management for a large aerostructures company with 25K employees globally• Function as a subject matter expert for SailPoint Identity IQ, CyberArk and Bravura Pass products as well as the internal employee directory database• Experience with identity lifecycle flows such as leaver, joiner, rehire, inactive and mover; access reviews; certifications; security and role-based entitlements in SailPoint Identity IQ• SailPoint IdentityIQ administrator providing identity, lifecycle and compliance management • CyberArk vault administrator providing access control for privileged accounts• Bravura Pass administrator providing end user password management across various IT systems such as Active Directory and SAP• Drive strong privileged identity management processes, implementation, audits and support• Promote security standards, policies and best practices across the company • Provide vulnerability management principles to perform change controls, patch management and deployment on IAM tools • Heavily participate in efforts to test and deploy SailPoint Identity IQ upgrade • Develop relationships with IT developers and other IT teams to drive IAM solutions• Maintain relationships with IAM product vendors• Manage the team’s trouble ticket and escalation queues (ServiceNow) for service requests, incidents and change requests• Document and maintain all IAM processes related to the products and services provided• Perform numerous training sessions with employees when new versions of IAM solutions are implemented

•Onsite project leader and primary support for the implementation of Delmia Apriso Manufacturing Execution System (MES) - Machine Data Collection module for the OEE initiative at the Kinston plant•Work with the business to identify and prioritize projects, help shape and deliver the appropriate standardized digital solutions. Examples include the deployment of ruggedized tablets for the shop floor for labor recording and viewing technical drawings•Research and implement SMS service for the immediate announcement of IT system outages, security and weather alerts for the North Carolina Business Unit, which has proven to be an important communication tool during two hurricanes•Establish schedules, detailed test plans, identify risks and mitigation options, and collaborate with necessary teams for each phase of the MES machine rollout in Fabrication and Assembly for the automated fiber placement, Non-Destructive Inspection (NDI) and auto drilling machines to ensure successful execution•Project manager for the integration of CribMaster inventory management and Foreign Object Debris (FOD) control system for the clean room crib as well as composing end user documentation, support and training•Collaborate with technical leads, software developers and subject matter experts to establish the technical vision and analyze tradeoffs between scope and timing, usability and functional needs•Support the Apriso MES Shop Order Execution and Time & Labor project deployments which affects 400 users. This includes integration testing and user acceptance tests prior to rollout•Deploy shop displays for company-based TV, Andon boards, job aids and business intelligence reports/charts on the shop floor

• Support of an Ethernet network for 285 end users in a manufacturing environment• Support of a Nortel BCM400 phone switch and Call Pilot voice mail system• Design and administration of SharePoint 2010 Server• Research and implementation of Office 365 for sister businesses• Support for Exchange 2010, SQL 2008 R2, Dynamics AX, and various data servers• Research and implementation of a SonicWall VPN appliance• Research and implementation of a Barracuda web filtering appliance• Troubleshooting and repair of Dell, HP, Lenovo and Acer desktops/laptops/servers• Research and implementation of a new retail system running on Dynamics AX Retail Module• Support of various CAD/CAM/Design packages such as Catia and Mastercam• Network various shop equipment such as CNC machines, 3D printers, etc.• Installation and testing of CAT5 cabling• Research and deliver cost effective solutions for voice, data and office equipment• Support of company security system including issuing badges, updating alarm schedules, etc.• Deliver efficient and friendly support for the end users

• Hands-on manager supervising two employees• Support of an Ethernet network in a manufacturing environment for 350 end users• Support of a Mitel phone and voice mail system• Designed/configured Windows network with eight servers, including file servers, a Microsoft Exchange server and a retail store server• Researched and procured computer equipment and peripherals• Developed and managed an IT budget• Managed the merge of the former Ginn Racing network into the DEI network• Converted network backbone from Intel fast Ethernet switches to Cisco Catalyst 3750 gigabit switches• Installed document security software (Authentica), SPAM filter (Cisco Ironport Mailgate), and content filtering software (Websense)• Installed webcams in various areas of the operation for website viewing by fans• Installed secured wireless networking in haulers• Maintained audio-visual equipment on pit boxes used for recording/playback of pit stops• Maintained computer equipment for fuel mileage, timing and scoring, and pit strategy• Installed CAT5e cabling for voice and data connections

• Supervised a PC technician and a programmer• Support of an Ethernet network with 370 end users• Support of a Lucent phone and voice mail system• Installation, service and repair of computers and various peripherals • Support of Microsoft Windows 95/98 and NT, the Microsoft Office suite, Microsoft Exchange v5.5 • Designed and implemented five Windows NT servers for databases, files, email, CAD/Engineering data, accounting applications, network printing, and remote access• Designed and implemented network access to all 14 buildings at HMS and was involved in several construction projects• Integrated a T1 connection for internet access across the local area network• Researched and purchased all computer related hardware and software

• Support and repair of corporate and division computer users with desktop applications and operating systems • Maintained end-user satisfaction• Maintained a video conferencing system• Performed software and hardware installations• Researched and purchased computer equipment• Documented computer procedures and trained employees