Blessed to be asked over and over again to come solve problems. I have over 15 years of experience in IT sales, delivery operations, marketing, and product management, with a focus on security services and solutions. I am also passionate about mentoring for veterans, supporting their career transition to get into tech.
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Director Of Incident CommandCiscoUnited States -
Director Of SecurityCisco Nov 2023 - PresentRaleigh, North Carolina, United States -
Enterprise Account Manager, Professional ServicesCisco Mar 2022 - Nov 2023Minneapolis, Minnesota, United States, RemoteHaving delivered Cisco services to our largest managed services customers for the last 5 years, I'm uniquely positioned to help my customers find solutions that are right-sized for their business.Average 126% Quota Attainment over term. FY23 Sales Achiever Award. -
Senior Manager, Service Delivery Operations, Cisco Managed ServicesCisco Sep 2021 - Mar 2022Raleigh-Durham-Chapel Hill AreaSenior leader over Security and Network Managed Services Operations teams -
Americas Lead, Service Delivery, Cisco Managed ServicesCisco Jul 2020 - Sep 2021Raleigh-Durham-Chapel Hill AreaNorth & South American Leader for Service Delivery for Cisco Managed Services. Responsible for protecting and growing a large customer base, leading a team of service delivery managers in our managed NOC/SOC. Also assisted in developing new managed service offerings in both security and collaboration. -
Manager, Service Delivery OperationsCisco Jun 2019 - Jul 2020Raleigh-Durham, North Carolina AreaLeader of Service Delivery for Cisco's managed SOC/NOC. - Manage a team of 11 Service Delivery Managers across US and LATAM- Manage executive stakeholder relationships at customers and within Cisco to enable success in my teams' accounts- Charged with increasing renewal rate, maintaining healthy P&L, and growing the business- Professional development and training focus to ensure team growth -
Service Delivery Manager, SecurityCisco Sep 2017 - May 2019Raleigh-Durham, North Carolina AreaResponsible for named enterprise client accounts within the Cisco ATA service portfolio. Ensuring customer success, assisting in developing the offer, and responsible for the overall health of the business. -
Product Management & Marketing, SecurityCisco Apr 2017 - Sep 2017Raleigh-Durham, North Carolina AreaSales enablement, product management, deal review. and product marketing for ATA business within Cisco Managed Security Services. -
Acp Volunteer: Mentor, Mock Interviews & Salary Negotiation To Help Veterans Get Into TechAmerican Corporate Partners (Acp) Apr 2022 - PresentRaleigh-Durham-Chapel Hill AreaVolunteer with me? https://www.acp-usa.org/mentoring-programI volunteer with Hire Heroes USA because I strongly believe in supporting our military veterans in their career transition, in showing them the value of the service they have performed, and in giving back to a community that I love. -
Hire Heroes Usa Volunteer: Mentor, Mock Interviews & Salary NegotiationHire Heroes Usa Apr 2021 - PresentRaleigh-Durham-Chapel Hill AreaVolunteer with me? https://www.hireheroesusa.org/volunteer/I volunteer with Hire Heroes USA because I strongly believe in supporting our military veterans in their career transition, in showing them the value of the service they have performed, and in giving back to a community that I love. -
Enterprise Account Executive, Cybersecurity AnalyticsSas 2015 - 2017Raleigh-Durham, North Carolina AreaEnterprise Account Executive launching new cybersecurity analytics product. Exceeded early in market lead and POC goals. Developed and drove 4x pipeline with multi-year sales cycles. Strategic advisor to help clients leverage behavioral analytics for cybersecurity to detect threats quickly and enhance security operations and network analysis. Focus on enterprise accounts including Federal IC/DoD/Civilian Government clients, SLED, Fortune 500 Retail. -
Business Development, Security IntelligenceSas 2012 - 2015United StatesMarketing-led business development and lead generation for new security analytics offering. Driving and qualifying enterprise Fortune 200 sales targets. Responsible for launch of cyber security analytics product to market. Other responsibilities included marketing strategy, account targeting, budgeting, advertising, tradeshows, P&L for SAS Security Intelligence business unit. Focus on Federal (IC/DoD/Civilian) &has State government agencies, Retail and Education… Show more Marketing-led business development and lead generation for new security analytics offering. Driving and qualifying enterprise Fortune 200 sales targets. Responsible for launch of cyber security analytics product to market. Other responsibilities included marketing strategy, account targeting, budgeting, advertising, tradeshows, P&L for SAS Security Intelligence business unit. Focus on Federal (IC/DoD/Civilian) &has State government agencies, Retail and Education businesses.After launching, marketing and helping with business development efforts for the Security Intelligence portfolio and launching the SAS Cybersecurity security analytics product, I was offered a technical sales role on the Cybersecurity overlay sales team. Show less -
Marketing Campaigns Specialist, Security IntelligenceSas 2010 - 2012Cary, NcLead generation, assisting sales team with driving sales targets for Federal and State & Local Government sectors. Managed over 100 projects/events per year to drive pipeline and qualify sales leads. Set strategy and managed offer messaging for digital campaigns, advertising and event production for SAS Security Intelligence business unit. Managed P&L for portfolio. Promoted to next grade and added business development responsibilities after 2 years of service. -
Contractor At Sas: Campaigns Specialist, Fraud And SecurityGreene Resources 2010 - 2011Cary, NcCampaigns Specialist on the Federal and State & Local Government teams and Project Manager for User and Customer Marketing team at SAS, contracted through Greene Resources. Set strategy and managed offer messaging for digital campaigns, advertising and event production. Project managed large user group events. Managed P&L for portfolio. Offered full time SAS employee position following contracts. -
Technology Programs ManagerNorth Carolina Technology Association 2007 - 2010Manager of executive programming at technology non-profit, including: CIO Connection, Charlotte WISE (Women in Information Science and Engineering) and Emerging Technologies and Trends Breakfast Series programs. Driving agenda and emceeing events, working with Board of Directors and key executives to ensure programming meets tech exec needs.Other duties: Perform business development, sponsorship sales and association marketing, working with senior executives in the technology community… Show more Manager of executive programming at technology non-profit, including: CIO Connection, Charlotte WISE (Women in Information Science and Engineering) and Emerging Technologies and Trends Breakfast Series programs. Driving agenda and emceeing events, working with Board of Directors and key executives to ensure programming meets tech exec needs.Other duties: Perform business development, sponsorship sales and association marketing, working with senior executives in the technology community throughout North Carolina. Responsible for maintaining necessary investor relations. Show less -
English & Spanish TeacherBilingual Concepts 2006 - 2008Taught Spanish and English as a Second Language on a contract basis to construction company executives and employees. Assisted with marketing outreach to gain clients.
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English As A Second Language TeacherBerlitz Jul 2006 - Jun 2007Taught English to technology professionals with a focus on Business Etiquette and Business English, on a contract basis. -
High School Teacher: Spanish 1 & Freshman SeminarTriton High School Aug 2005 - Aug 2006Raleigh-Durham, North Carolina AreaTaught Level One Spanish to high school students and Freshman Seminar/Orientation with mentoring and coaching to Freshman students, filling in for teacher on maternity leave.
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Guest RelationsClub Maeva Tulum, Xpu-Ha, Quintana Roo, Mexico May 2005 - Aug 2005MexicoGuest Relations at Club Maeva Tulum for summer 2005 in Xpu-Ha, Quintana Roo, Mexico.
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Summer Volunteer: Surgical Assistant In EcuadorHospital Vozandes, Shell, Pastaza, Ecuador May 2002 - Aug 2002EcuadorDistinguished Summer Program: Assisted in operating and emergency room care in jungle hospital. Adapted to culture and refined language skills. Honed expertise in emergency triage.
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Research Apprenticeship Program (Rap), Unc Chapel HillUnc Health Care May 1999 - Aug 1999Chapel Hill, NcSelected for a distinguished Pre-Med program Research Apprenticeship Program (RAP) at UNC-CH. Selected to study the effects of exercise on estrogen levels in women, with Dr. William (Bill) Meyer, Clinical Director of UNC's IVF program. Shadowed Dr. Meyer in his IVF clinic and assisted in IVF procedures at UNC and in private practice.This competitive program offers 135 rising high school senior students a seven-week summer experience through the UNC Research Apprenticeship Program… Show more Selected for a distinguished Pre-Med program Research Apprenticeship Program (RAP) at UNC-CH. Selected to study the effects of exercise on estrogen levels in women, with Dr. William (Bill) Meyer, Clinical Director of UNC's IVF program. Shadowed Dr. Meyer in his IVF clinic and assisted in IVF procedures at UNC and in private practice.This competitive program offers 135 rising high school senior students a seven-week summer experience through the UNC Research Apprenticeship Program (RAP). The program enhances students' academic skills through hands-on course work using cadaver parts and computer software. These statewide programs provide students an opportunity to develop their knowledge of and competence in science through hands-on research in clinical and basic science laboratories at the University of North Carolina-Chapel Hill School of Medicine. Show less
Angela H Education Details
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International/Global Studies -
Business Administration And Management, General -
Physician Assistant -
Double Major: Biology & Spanish, Minor: Chemistry -
West Montgomery High SchoolHs
Frequently Asked Questions about Angela H
What company does Angela H work for?
Angela H works for Cisco
What is Angela H's role at the current company?
Angela H's current role is Director of Incident Command.
What schools did Angela H attend?
Angela H attended North Carolina State University, Duke University, East Carolina University, Campbell University, West Montgomery High School.
Who are Angela H's colleagues?
Angela H's colleagues are Khalil Wolff, Vijendra Kargudri, Pawan Arora, Fitness Workouts, Wong Wong, Yuko Adler, Aidan Thomas.
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