Angela Wacker Email & Phone Number

North Carolina, United States

North Carolina, United States

Burlington, North Carolina, United States

Management level position that leads and manages the department’s business administration and development functions involving financial processing, A/P and A/R, donor development and fundraising, grant writing and administration, special events, and contributing to newsletter communications. Work on ongoing financial processes in coordination with the Finance Department and external financial interests.

Austin, Texas, United States

As the owner of Class Library, I manage API's internal repository of global partners' classes, crucial for supporting the organization's core business processes. I develop new information architecture to align classes, programs, internships, and career skills, ensuring a cohesive structure.Before launching our new customer-facing platform, APIConnect, I collected, evaluated, and audited academic and enrollment data to maintain consistency across internal systems. I demonstrate APIConnect to stakeholders and implemented a new process for class uploads into the Class Library. I conduct ongoing usability testing and provided feedback to enhance stakeholder features.Effective communication with internal and external stakeholders, including programming, product, marketing, enrollment, finance, and university relations, is key. I collaborate with subject matter experts from diverse disciplines and global backgrounds, incorporating various cultural perspectives and working styles.

Elon, North Carolina, United States

Directs and manages assessment projects from initiation to closing across departments, develops culture of assessment, and promotes evidence-based decision makingClearly communicates insights in writing, presentations, and information visualizationsCreates and administers usability tests, surveys, focus groups and other user-centered assessmentsDevelops, maintains, and archives reports, datasets, statistical analyses and accompanying documentation of assessment efforts and develops and maintains system(s) for collecting data required for national and regional reporting Investigates and communicates new methods for data collection, analysis, and documentation, and contributes to ongoing efforts to validate and improve evaluation instruments and protocolsProvides research assistance and library instruction to students, faculty, administrators, and staff; serves as liaison to the School of CommunicationTeaches Elon 1010 orientation class and serves as academic advisor for first-year students

Elon North Carolina

As the library assessment lead, I direct the development of a strategic assessment plan for a five year term. I coordinate efforts to ensure the library services are aligned with the University mission. I generate and analyze data necessary for national annual reporting. I work closely with other librarians to ensure that data is maintained accurately and is accessible to stakeholders. I create infographics and visualizations to communicate library data. I direct all assessment projects with instruction, outreach, circulation, public services and processing services. My ongoing research explores students’ use of library resources while studying abroad, comparative assessment and high impact practices in academic libraries.

Elon, North Carolina

I provide research assistance to students, faculty, staff and community patrons via face to face and virtual methods; serve as Personal Librarian to first-year students and Elon 101 faculty. I create and maintain library resource guides. I supervise student workers, and ensure the physical security of the library, opening and closing the facility. I conduct research and provide recommendations for new library policies (handicap access, community users, library conduct, Makerspace).

Bergen Area, Norway

Conducted an evaluation of the Media Centre of the International School of Bergen. Students grade K - 10 and staff were surveyed, interviews were conducted and an analysis of space and resources was included in the report.

Burlington, North Carolina

Founded Old North Canine Rescue (ONCR), a 501(c)3 nonprofit organization dedicated to reducing the number of dogs in regional animal shelters. Serving Alamance and surrounding counties, the organization provided foster and adoption services for homeless shelter dogs. Initiatives developed included the educational Pet Helpline program, heartworm disease and prevention education campaigns, referrals to community resources, and behavioral training and assistance for owners who were considering surrendering their pets. Under my leadership, an all-volunteer staff of five coordinators and over 40 foster families and event staff rescued over 150 dogs from area shelters. ONCR received two competitive grants from the Association for the Prevention of Cruelty to Animals (ASPCA) and developed spay and neuter strategies for low income families and rural shelters in need. I managed digital and print marketing, event planning. After conducting a statewide assessment of shelters in need, I established a partnership with a rescue in Virginia to transport homeless Southern dogs to our partner rescue group in the North. This program, Northbound Dogs, began July 2017. I successfully transitioned the organization to a new leadership team in January 2018.

Copenhagen Area, Denmark

Performed evaluation of an academic library serving study abroad students and faculty, including assessment of equipment, space and resources. Conducted surveys of current and former students, usability research with current students. Delivered report of findings and recommendations to program administration and other professional audiences.

Austin, Texas Area

Managed online resource mapping system for use by non-profit service providers and public schools in Travis County. Created training guides, webinars and screencast tutorials; provided instruction and training of individual users and groups on how to effectively utilize and navigate system. Provided in-person and virtual outreach, support and technical assistance. Conducted user-centered interaction design to increase usability of website through the reformatting and reorganization of information, site functions and features; created and conducted usability studies with direct care providers and school personnel.

Austin, Texas Area

Carried out formative program evaluation for a nonprofit coalition working with at-risk teen with a focus on health literacy, cultural competence and the use of evidence-based methods in the field of sexual health education. Review and analysis of the literature, annotated bibliography, survey of parents, teen summit attendees, summit presenters, observations of meetings, program sessions and planning. Complete an evaluation report and poster presentation.

Austin, Texas, United States

Utilized medical library databases to acquire physician requested research and journal articlesSupported families utilizing the resource center for health-related information materialsCataloging of new materials

Buffalo/Niagara, New York Area

Provided print and online reference services to co-workers, families, youth, and direct care workers in the non-profit community; assembled directory of service providers, disseminated to co-workers and families; instituted departmental newsletter for families in care. Instructed families and youth on how to increase technological and information literacy skills, parenting education and family and team goal setting. Negotiated an integrated plan with team members to ensure implementation of services to the family and youth employing an asset building approach; facilitated Child and Family Team meetings, crisis management and debriefing sessions. Maintained case files within a web-based management system; created effective training procedures and departmental forms to coordinate agency services. Supervised MSW intern including instruction and training in the areas of: ethics, professional development, community programs, engagement, assessment, implementation and evaluation of intervention and documentation; conducted evaluation of task goals and performance.

Master Of Science - Ms, Information Studies

Activities and Societies: Special Libraries Association-Student & National Member (2009), Co-Director (2010), American Library.

Master Of Arts - Ma, Gender, Sexuality And Diversity Studies

Bachelor Of Science - Bs, Criminal Justice And Sociology