Angel De La Torre Email & Phone Number

Detroit, Mi, Us

Flint, Michigan, Us

Flint, Michigan, Us

• Directed quality control for seven programs, establishing streamlined processes, cost-saving goals, and quality metrics; ensured compliance to quality systems throughout production of gauges and tools.• Coordinated with Central Engineering team to discuss metrics and adjustments to the quality system.• Leveraged dynamic leadership abilities and industry expertise to mentor Gauge services leadership.• Spearheaded an initiative concerning CAR, CIP, IR, non-conformance, and strategic cost savings.• Liaised with the Sales Director and Manager of Mexico, integrating new commodity programs and supporting sales operations by interfacing with current customers to close deals and review contracts, and communicating with prospective clients; successfully retained and expanded accounts.• Established metrics and objectives as well as quality systems concerning tools and gauges.• Interviewed and hired staff members internationally, supporting operations remotely.• Obtained new business opportunities by designing marketing materials for products and conducting professional networking at trade shows, mentoring personnel in industry best practices.

Flint, Michigan, Us

• Managed tooling programs in Mexico, acting as a liaison between the company and General Motors, by assisting their Engineering Department with technical issues, providing machining process and tooling solutions, and supervising product launches.• Spearheaded quality processes in preparation for ISO certification compliance audits.• Maintained relationships with clients, capably negotiating changes to current contracts. • Oversaw the Plan for Every Part (PFEP) process for Mexico manufacturing operations. • Consistently liaised with the customer, conducting negotiations on contracts and pricing.

Saginaw, Mi, Us

• Oversaw operations and more than $5M in combined annual sales for businesses in Latin America, including Costa Rica and one facility in Puerto Rico.• Managed a team of 8 administrative specialists, sales operations coordinators, and analysts.• Planned, monitored, and appraised job results; counseling and advising employees as needed.• Developed high-performing international sales staff by personally recruiting, selecting, and training. • Mentored sales specialists and directed the implementation of service, sales, and management resources. • Implemented international sales programs through creation of field sales action plans, resulting in the diversification of the customer base, workforce, and profit source.• Determined sales objectives by forecasting and developing annual sales quotas for regions and territories, estimating expected sales volume and profits for new and existing products. • Created annual unit and gross-profit plans by executing marketing strategies; analyzing trends and results.• Preserved sales volume and product mix as well as developed/adjusted selling prices by monitoring supply and demand data and trends, economic indicators, costs, and competitors.

Saginaw, Mi, Us

• Delivered day-to-day guidance and oversight of 4 direct reports, actively working to promote and recognize performance.• Ensured all products and services met customers’ expectations by developing quality goals and targets in the organization strategic plan. • Established benchmarks for procedures and worked with management to ensure that production standards were met.• Analyzed quality production records to determine if set standards were in-line with efforts to provide superior customer relations.• Observed and advised on system performance, including publications of statistics regarding company performance against set measures, collaborating with Sales and Marketing departments to discuss client requirements and identify methods to achieve these requests.• Managed two calibration labs (medical & aerospace) and developed calibration standards.• Investigated incidents and accidents, reviewed incident reports, and applied corrective actions.• Developed safety activities and maintained corporate OSHA injury/illness logs.• Complied with ISO standards, determined measuring techniques, conducted project audits, and maintained/monitored equipment deliveries.• Set departmental policies, procedures, and goals. Authored, reviewed, and updated corporate SOPs.

Saginaw, Mi, Us

• Anticipated customers’ needs by forecasting spikes in production; maintained adequate inventory levels; and improved existing operations to reduce lead times by 10% and shipping costs by 4%.• Protected and controlled proprietary materials and resolved inventory discrepancies.• Developed business partnerships with key logistics personnel at client locations.• Tracked department workflow, analyzed team performance, and set goals for productivity through compilation of Microsoft Excel spreadsheets.• Decreased overall shipping time 40% by establishing a warehouse in the Caribbean for Latin American corporations. Managed incoming and outgoing shipments.• Reduced costs by $500k through the implementation of innovative strategies, such as regrinding carbide tools, inventory alerts, and carbide recycle.

Master Of Business Administration (M.B.A.), Quality Management

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General