Angel D Rodriguez Email & Phone Number

Perris, Ca

Responsible for providing technology support for help desk calls and tickets. Duties include entering calls into tracking system, prioritizing, evaluating and resolving calls; escalating calls/tickets as required, follow-up with customers; keeping abreast of District hardware and software technology; fixing and installing computers.

United States

Perris, Ca

• Install new and reassignedcomputer hardware and software;• Diagnose, repair and provide preventive maintenance for a variety of computers and peripheral equipment;• Test new and existing computer equipment;• Use a variety of electronic test instruments in diagnosing problems;• Test equipment and supplies used in servicing and repairing computers and peripheral devices;• Construct or adopt test equipment; install and maintain interfaces and wiring between computers and accessories;• Assist staff in evaluation and developing specifications of computer hardware and software;• Serve as a resource to administrators, teachers and staff;• Train staff in computer repair and maintenance procedures and techniques;

Greater Los Angeles Area

Diagnose malfunctions and repairs personal computersRepair or replace defective electronic or mechanical components and check equipment for correct operation.Clean, adjust, and perform routine servicing of computers, printers, and network devices.Install and repair network cabling systems, communications software, customize equipment, workstations, and terminals.Diagnose network malfunctions and make repairs to network equipment, such as cables, switches, terminal servers and controllers, and network access and data service units.Confers with administrators and technical personnel regarding specific site requirements and installation of networks.Maintains records of work performed

Rochester, New York Area

Electronics Sales RepresentativeResponsible for computer, software, peripherals and other product sales.Responsibilities included customer service/advise, store inventory and repairs/installations.

Corporate Pickup Desk Clerk

Trained staff on corporate order operations, including product pricing and availability, and purchase orders processing.Gained experience working with representatives of local companies, including Delphi, RIT, Kodak, Xerox and Del Monte.Gained excellent experience in system operations and various types of hardware and software.Gained great product knowledge trough representatives of Adobe, Microsoft, Epson, Hewlett Packard and Symantec companies