Angel F. Email & Phone Number

Florida, United States

United States

Destin/Fort Walton Beach, Florida Area

• Prepares and forwards documents for shipment processing on each order.
• Completes daily action reports in order to properly service each shipment.
• Tracks the status of each customer’s shipment
• Communicates with Booker and Dispatch regarding problems and concerns with shipments.
• Achieves and maintains an agreeable customer satisfaction rating.
• Effectively uses both local and corporate computer systems in the processing of each shipment; including downloads, running of reports, and analysis of data.

Mary Esther

• Act as liaison between Mobile representatives in the field, the customer and the Call Center
• Receive, handle and respond to emails from Mobile Lead Representatives
• Contact customers to resolve highly escalated issues
• Close escalations from Mobility Providers, Retailers and Corporate

Mary Esther, FL

• In charge of customer service compliance which consist of building and maintaining relationships over the phone with multiple retail clients across the country.
• Assist in loss prevention tactics over the phone to avoid extremely high escalations from occurring within retail locations.
• Monitor and track company issued equipment to loss prevention.
• Maintain multiple databases of company information and generate statistic reports.
• Provide administrative support assistance as otherwise need.
• Provide support assistance as otherwise need.

Fort Meade

• Managed front desk during high demanded hours
• Circulated among patrons to assure service is satisfactory
• Received and resolved customer complaints
• Provided information and general instructions on the use of equipment, facilities and machinery
• Assisted patrons in the use of the facility by checking out equipment, providing safety instructions, and demonstrated new equipment
• Planned, conducted, publicized and arranged support for special events, social activities, tournaments and related functions

Yokota Japan

• Maintained classroom order
• Graded homework and tests papers
• Ensured safety and health of children
• Occasionally performed duties at front desk
• Organized student files

Tokyo, Japan

• Planned and organized a range of children activities
• Taught 3-5 year olds life lessons
• Used imaginative approach to foster children’s appetites for learning
• Answered parent’s questions

Yokota, Japan

• Managed front desk
• Supervised pool users on deck maintaining safety
• Taught children swim lessons

Yokota, Japan

• Generated Power of Attorneys
• Reviewed & filed Court Cases
• Performed duties at front desk
• Took notes for attorney during court hearings

Education record

Diploma, Computer Science