Angelica Velarde Email and Phone Number

Currently working in the quality department for an aerospace parts manufacture. Implemented and maintained a quality management system based on the requirements of AS9100D & ISO 9001:2008. Updating the Quality Management system records to comply with AS9100 requirements. Review and ensure that the quality system processes and procedures are in compliance with all required standards. Develop procedures within the company to assure quality and have 100% success rate for passing the registration Audit. Track customer satisfaction and the overall quality of the organization by establishing quality objectives. Enter data into company-based software.• Maintain Quality Management System and procedures up to date and multi-task in the office.• Prepare outside process procedure documentation for aerospace parts.• Communicate with Customer buyers, Quality engineers and inspectors' reference blueprint revisions, Fill out PPAP Packages and PO/POC release.• Maintained customer raw material specifications requirement and verified raw material against quality standards and adherence to specifications.• Document and report deficiencies to management.• Generated daily, weekly and monthly reports when requested.• Trained new personnel on quality procedures, inventory, receiving and shipping. • Updated logs and records consistently to facilitate comprehensive information for review.• Answer CAR/NCR with supportive evidential documentation.• Ensure compliance, assist with internal audits and surveillance.• Call in to process ADP Payroll, maintain bookkeeping and write out checks for vendors.• Priority on quality policy and Customer Satisfaction.• Woodward HRT Duarte and Santa Clarita Division, Dow Hydraulics and Boeing customer requirements knowledgeable.• Job Boss knowledge.• Have knowledge in searching suppliers stated on the approved supplier list (ASL) and meeting DFAR requirements.

Organized client correspondence, prepared mailings, and handled high call volumes. Detailed oriented, set appointments, re-schedule court hearings, have excellent writing skills in drafting briefs, legal memorandums, motions and correspondence. • Manage trial calendar, judicial and master calendar.• Prepare bankruptcy, criminal, personal injury, ex-parte, unlawful detainer, TRO’s, short sales and anyother legal paperwork.• Prepare case exhibits and evidence in advance of trials.• Handles all court mailings and filings.• Worked with attorneys and case reviewers to resolve legal complaints.• Team-oriented.• Superb legal research skills.• Understands confidentiality.• Some Quick book knowledge.

Handled daily accounts and maintained inventory. Provided excellent customer service. Memorized entire menu including ingredient combinations. Attended every customer need to ensure satisfaction.• Solved billing problems and handled customer inquiries.• Responsible for balanced cash draw at close of shift.• Responsible for back up inventory ordering and shelf stock.• Cash handling, customer service and place orders.• Used computerized systems that involve distributing and accounting for funds.• Solved customer complaints, trained new cashiers, ensure quality at all times.• Bilingual English and Spanish.• Excellent verbal and writing skills.• Sometimes performed busboy duties.• Quick learner and outstanding memory skills.