Fiverr Account: https://www.fiverr.com/angelicamgr_

- I promote sales of properties through online advertisements in social media and other available online platforms.- I source for possible clients and ensure I maintain a good and healthy relationship with them.- I advise clients on market conditions, prices, mortgages, legal requirements and related matters.

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- Assisting the preparation, assessment/settlements & submission of home loan applications- Liaising with Australian brokers & clients to finalise loan submissions- Ensuring compliance of mandatory credit & lender policies are in place

- I am responsible in answering all calls and inquiries of customers in accordance with standard policies and procedure- I interact with customers to provide them with the information and assistance they need on our client's products and services over the phone.- I provide excellent customer service by focusing on providing a great experience.

- I open and maintain customer accounts by recording account information- I resolve product or service problems by clarifying the customer's complaint.- I prepare product or service reports by collecting and analyzing customer information- I manage large amounts of incoming calls

• Retail Banking provides financial services to consumers as individuals not businesses • Interacting with clients on a daily basis by assisting with services such as setting up checking and savings accounts, authorizing transactions, and counseling about the products and services. • Giving assistance to customer’s phone-banking needs. • Helping customers file a dispute for unauthorized transactions, phone-banking, upgrading, scheduled payments, checks, transfers etc. • I am responsible for answering all inbound calls and render high-quality customer service.