Major responsibilities include:  Support all the people value chain processes including Resourcing, Development, Performance and Talent Acting as a change coach across ARO Tech Providing advice to line managers regarding the conduct and misconduct management processes Assessing training needs and supporting all colleagues with training and development Developed, implemented and managed the ARO Training Programme Organised and implemented a Wellness Program  Developed the People and Culture framework for 2019 Writing, designing, and communicating a weekly ARO newsletter - ARO Heartbeat Developed & implemented an integrated communications plan for the business area (ARO Heartbeat, ARO in a minute, any ad hoc communications) Working in collaboration with various functional leads to design & draft multiple communications (multi media campaigns e.g. townhalls and newsletters aligned to the communications plan across the estate (employee- orientated communications).  Staying ahead of best practice on estate wide communications & communications trends (e.g. digitized communications, graphic illustration etc.) – Using Vyond and Canva tools for communication Led the activation of all communication processes across the estate by using a central mailbox – ARO Tech.  Managing & updating resource management systems - WhatsApp and email distributions Building a high performance culture in the business

Major responsibilities included: Strategically planning, executing and stabilizing the transition of 700+ resources from Barclays Technology Centre in India (BTCI) to a third party vendor, Larsen and Toubro Infotech (LTI) as well as training these resources on ABSA processes and procedures. This was the biggest outsourcing project in the history of ABSA and Barclays On-boarded 700 resources into Absa in a space of three months Developed and executed a thorough communications plan for the project and performed all administrative arrangements relating to recruitment and selection and training and development Used agile principles to lead the team (daily scrum meetings, removing blockers that the team may have been experiencing).  Setting up and planning workshops with respective teams in India, the UK and SA Constant problem- solving with teams in India and UK Making sure 700 resources were fully functional on the Absa network and making sure all resources do not lose any access – worked closely with the HR operational team in SA Planned, coordinated and managed the rollout of 700 VDI’s to LTI staff  Coordinated trouble shooting when necessary (Proven track record & experience in incident & problem management) Helped with managing PO’s for the team Developed a master tracker to manage workforce and resource productivity

Major responsibilities involved: Coordinating resources; recruitment, selection and placement  Analysing skills and qualities required for each particular job and creating job profiles. Organised and planned team-building activities Preparing reports and making recommendations to management about colleague appointments Screened, interviewed and on-boarded lead Architects and Project Managers for RoA (Rest of Africa)  Managing and developing interns Taking minutes and assistance with timesheet approvals Provide advice and assistance to line and colleagues regarding possible discrimination on the basis of race, religion, non-relevant physical or mental disability, gender and age. Creating an organisational structure on the HR system Proactive in Corporate Social Investment opportunities, assisted in the 67 blankets for Nelson Mandela day.

Major responsibilities included: Being a Scrum Master for LetsFixIt. LetsFixIt provides a communication and improvement platform to enable organizational practices, systems, processes, policies and procedures to be challenged and fixed. Taking minutes Owned various development activities, i.e Infographic training and a women empowerment session.  Organised and planned Technology Townhall with the theme “Did you know?”.

Worked directly with change leaders to assist employees in adapting to change happening within the organisation. Involvement in various initiatives including; Data, Design, Lean & Agile (DDLA) Workshop. Assisted in preparing and coordinating this workshop. DDLA is the new way of working at Barclays Africa Technology  Management Development Program (MDP): Know Your People. Helped facilitate an MDP program. LetsFixIt. LetsFixIt provides a communication and improvement platform to enable organizational practices, systems, processes, policies and procedures to be challenged and fixed. Assisted with the communication of LetsFixIt  Tech Showcase. Assisted with the logistics of the Tech showcase. Tech showcase is where employees found out more about Barclays’ Technology centre  Itukise Internship Workplace Readiness Programme. I learnt more about o communication, life management, personal finance management, assertiveness and conflict management.