• Defines the project vision and business model. • Develops and implements marketing strategies to grow the brand. • Manages budgeting, investments, and financial sustainability. • Builds relationships with key stakeholders and local partners. • Plans and organizes monthly cultural and social events for immigrants. • Provides tailored services to support immigrant integration into Spanish society.

Led client acquisition initiatives and market analysis for service offerings.Negotiated contracts and closed deals with various stakeholders.Oversaw project execution to ensure alignment with objectives and deliverables.Developed strategies for launching new services, including a chatbot for emigrants in Spain, online consultations, and cultural integration events.

Optimized sales by successfully managing stores and providing appropriate service levels.Analyzed performance and delivered seasonal plans to drive optimum sell-through and achieve financial goals.Developed business strategies to raise our customers’ pool, expand store traffic, and optimize profitability.Built a bridge between the Headquarter and stores.Managed and developed store staff to deliver the sales target and brand equity goals while building passion for the brand and… Show more Optimized sales by successfully managing stores and providing appropriate service levels.Analyzed performance and delivered seasonal plans to drive optimum sell-through and achieve financial goals.Developed business strategies to raise our customers’ pool, expand store traffic, and optimize profitability.Built a bridge between the Headquarter and stores.Managed and developed store staff to deliver the sales target and brand equity goals while building passion for the brand and ensuring outstanding customer service.Regularly controlled operations, service quality, organization of layout and window displays, and performance in the stores.Determined the cause of store-specific problems and found optimal solutions.Managed stock.Supported sales activities, aiming to meet or exceed targets. Show less

Retail chain is a leading FMCG retailer at the country.Led the team in achieving operational excellence.Worked closely with the Manager, Field Marketing to develop an effective team structure, processes, and operational framework.Followed up on daily SMART reports.Conducted monthly KPI audits on FM's performance for changing strategy and achieving targets.Provided support to FMs to achieve operational excellence in stores.Built relationships with store managers and… Show more Retail chain is a leading FMCG retailer at the country.Led the team in achieving operational excellence.Worked closely with the Manager, Field Marketing to develop an effective team structure, processes, and operational framework.Followed up on daily SMART reports.Conducted monthly KPI audits on FM's performance for changing strategy and achieving targets.Provided support to FMs to achieve operational excellence in stores.Built relationships with store managers and department managers.Provided feedback on store operational issues.Ensured product grouping, planogram compliance, and distribution in stores.Ensured prompt promotion and secondary display execution.Provided coaching to FM in areas such as product grouping, selling & negotiation skills, retail merchandising techniques.Provided coaching to Senior FM in areas such basic leadership skills and basic coaching skills. Show less

One of the largest fashion retailers at the country level.Met sales goals by training, motivating, mentoring and providing feedback to sales staff.Ensured high levels of customer satisfaction through excellent service.Complied with store administration and ensured compliance with policies and procedures.Maintained outstanding store condition and visual merchandising standards.Reported on buying trends, customer needs, profits etc.Proposed innovative ideas to increase… Show more One of the largest fashion retailers at the country level.Met sales goals by training, motivating, mentoring and providing feedback to sales staff.Ensured high levels of customer satisfaction through excellent service.Complied with store administration and ensured compliance with policies and procedures.Maintained outstanding store condition and visual merchandising standards.Reported on buying trends, customer needs, profits etc.Proposed innovative ideas to increase market share.Conducted personnel performance appraisals to assess training needs and build career paths.Dealt with all issues that arose from staff or customers (complaints, grievances etc). Show less

Planned, applied, and monitored the required measures in order to reach and exceed the sales targets.Analyzed and reviewed management indicators and costs in order to improve them.Ensured and collaborated in the implementation of merchandising standards and optimized selling space in order to obtain maximum profitability.Controlled and managed the stock to maximize sales.Acted as a role model and promoted effective communication within the team.Recruited, trained, and… Show more Planned, applied, and monitored the required measures in order to reach and exceed the sales targets.Analyzed and reviewed management indicators and costs in order to improve them.Ensured and collaborated in the implementation of merchandising standards and optimized selling space in order to obtain maximum profitability.Controlled and managed the stock to maximize sales.Acted as a role model and promoted effective communication within the team.Recruited, trained, and adapted the new employees.Led and motivated the team, ensuring the development of staff potential.Planned, organized, prioritized, and distributed tasks, optimized resources, and minimized costs. Show less