Angelina Lee Email and Phone Number

- Develop and implement community engagement strategies to increase content density, user retention, and advocacy for Handshake's new social career network- Ideate and enable content best practices, prompts and inspiration for career services and employers to engage early talent- Build and maintain relationships with key creators and advocates in the community, and encourage user-generated content and sharing- Act as the community's voice in sharing user feedback, insights, and trends with cross-functional teams- Collaborate with cross-functional teams to identify, plan, and execute community pilot programs and initiatives that support Handshake's business goals- Measure, analyze and report on the impact of the pilot programs- Work with Marketing to ensure community engagement initiatives align with the overall go-to-market strategy, branding, quarterly OKRs, and messaging- Stay up-to-date on the latest community management trends and best practices, and apply these learnings to community engagement and enablement strategies

Leading through Change: Co-lead ERG People of Color Community through current economic changes and challenges, national social justice movements, and scaling to safe and supportive community for employees of color that represent multiple BIPOC groups.

● Strategic Collaboration: Partner and collaborate with Account Managers and leaders to achieve customers’ ROI metrics and business priorities, company quarterly and annual business retention goals, and maximize SaaS revenue expansion strategies.● Setting Strategy: Consult on current higher education trends, industry insights, and early talent recruitment best practices, events, workshops, and fairs; curate, tailor, and share this information with customers in various industries (technology, software & internet, engineering, consulting, financial services, education, healthcare, etc.)● Cross-Departmental Effectiveness: Co-lead inaugural cross functional EDU-EMP marketplace experts group, representing employer facing team in monthly strategy meetings, including consulting and executing Download CareerCon, an annual virtual career fair and career development workshop for students and alumni from MSIs (minority serving institutions) interested in careers in STEM industries and roles.● Building: Research and maintain an up to date understanding of the skills early talent need to be prepared for internship and full time roles within industry (i.e. technical interview skills, programming languages, quantitative skills, conflict resolution and relational career development, etc.).● Industry Success & Creativity: Drive optimal customer success satisfaction, with continuous high NPS ratings and renewals YoY; creative problem solving and solutions to drive success● Advocacy: Provide thought leadership to industry early talent recruitment teams on emerging market trends, especially underrepresented groups’ concerns, needs, and career development goals; special focus on the need to increase Black/African-American, Latine, and women representation and long term career pipeline in tech and engineering careers.

University-wide elected position: Lead the Asian Pacific & Pacific Islander Faculty and Staff Association (an ERG, Employee Resource Group) with the AAPIFSA executive board in advocating for diversity, equity, inclusion, and design effective organizational change at LMU with BIPOC and LGBTQ+ colleagues. Strategize and partner with the university's senior leadership and The Office of Diversity, Equity & Inclusion to address and support anti-racist education and sustainable initiatives for LMU's Strategic Plan. Collaborate with Asian Pacific Student Services, mentor AAPI student leaders, and provide career development, organizational change, and community support to AAPI faculty, staff, and students.

• Project Management: Develop and implement a comprehensive employer engagement program involving alumni, parents, friends and other current + prospective employers in business, tech, entertainment.• Partnerships & Leadership: Engage with university leadership in Academic Affairs, University Advancement, Enrollment Management, Student Affairs, Office of Diversity, Equity & Inclusion in campus-wide initiatives and goals.• Strategy & Collaboration: Lead the overall strategy for external relations with current and prospective employers in industries of interest to LMU students across all academic disciplines. • Education SaaS: Spearhead Handshake CRM strategy and analytics tools with applications systems analysts• Growth & Success: Develop and manage all campus recruitment events and services—including on-campus recruiting, fairs and expos, industry mixers, Handshake, and any other activities that leverage employer involvement for the career development and professional outcomes of LMU students. Lead OKR reporting & data analysis.• Onboarding & Training: Onboard and educate the professional and student staff on hiring and industry trends, best practices, emerging career fields, and popular destinations for LMU graduates. Serve as a member of Associate Provost’s management team, providing leadership in the program planning, strategic direction, assessment, and day-to-day operation of CPD.• Instructional Design: Create, teach and facilitate career development and internship courses for all LMU majors, focusing on industry readiness, effective communication, managing up, conflict resolution, life and professional advocacy for equity, inclusion, and anti-racist practices (in-person and e-learning formats).• Learning & Development: Knowledge of adult learning theories and best practices in education and training delivery.• Primary campus partners: Office of International Students & Scholars, Study Abroad, Accounting Advisory Board, Finance Targeted Affinity Council.

- Facilitate career and professional guidance for College of Business Administration students majoring in: Accounting, Applied Information Management Systems (AIMS), Entrepreneurship, Finance, Management, and Marketing. Support both undergrad & graduate populations.- Coordinate and execute CBA Career Discovery, an annual signature networking event for College of Business students and alumni. - Partner with CBA leadership and faculty to implement various career development events, site visits, workshops, and guest speaker panels, including engaging relevant employers and industry professionals. - Teach career readiness course (3 sections per semester, adjunct faculty) for Finance majors, including interview prep, soft skills, LinkedIn, networking, salary negotiation, and business etiquette. - Present career planning, assessment tools (MBTI, StrengthsFinder, Strong Inventory), and job search workshops in Management, Marketing, and other undergraduate courses.- Coach students individually and in group office hours to discuss their career goals and strategies; specialization with international students' visa legalities, employer engagement, and job opportunities. - Execute with CPD team special events and programs: Career Expo, VOCARÉ Retreat, NYC Career Trek, Beijing Career Trek, employers on campus recruitment, information sessions, etc.- Supervise and mentor undergraduate and graduate student staff, and collaborate with CPD team to train and empower Peer Advisors.- Network and strategize with employers and industry professionals to create more internship and job opportunities for students and alumni.- Campus partners: AAPIFSA (Asian American Pacific Islander Faculty & Staff Association), OISS (Office of International Students & Scholars), Disability Support Services, Accounting Advisory Board (College of Business Administration), Accounting Society, Finance Society.

• Established and cultivated contacts with off-campus employers, recruiters, and alumni to develop domestic and international internships and job opportunities in the creative industry: VFX, Motion Design, Graphic Design, Web Design, UX/UI, Animation, Illustration, Concept Art, Game Design, Fashion Design, Product Design, Toy Design, Architecture/Interior Design, and Fine Arts (galleries, museums, etc.).• Developed, managed, and executed career development presentations and workshops for students , and collaborated with their faculty in all majors (specialty: international students support)• Facilitated and spearheaded the college’s first ever centennial celebration art exhibition logistics with VP of Campus Life. Partnered with Admissions, President's Office, Communications & Marketing, faculty, and alumni in Asia for outreach, parent and prospective students engagement, and career strategy and networking site visits.• Reviewed, screened, researched employers, and updated daily online Job Board. Also mediated with potential employers on industry salary standards for full time, part time, freelance, and internship opportunities.• Advised students and alumni, on an individual and group basis, regarding career issues and strategies, job search methods, internships, employment, interviewing and networking techniques, preparation of resumes, cover letters, portfolios, and other related matters. • Served as a DSO (Designated School Official) for international students, and provided special assistance in Mandarin Chinese and Korean on CPT, OPT, and international job search concerns. Also active member of the International Student Services Committee leadership.• Assisted the Career Services Director in annual budget appraisal, administers vendor contract negotiations, departmental planning, and fiscal management.• Directed and trained student staff on employment onboarding, daily department emails, phone calls, and in-person requests.

• Managed the branch Administration budget, forecast, and variance reports, accounting team, and trained new staff in financial software functions (for both Westchester & Culver-Palms Family YMCAs).• Supervised onboarding training and paperwork for new employees in all departments.• Coordinated successful annual fundraising events for staff, volunteers, and the community.• Partnered with Senior Leadership to institute accountable and responsible management strategies.• Branch Lead for Human Resource matters, including Payroll, benefits, employee relations/discipline, hiring/terminations, staff recognition programs and annual staff goals and performance appraisals. Counseled staff in confidential HR matters (conflict resolution, change management, performance evaluations), and career development strategies.• Directed back office staff in daily functions, weekly departmental meetings, 1-on-1 with each staff, and annual reviews.• Discreetly maintained employee database and files, and supervised all HR timesheet functions.

• Facilitated residential relocation research for major projects such as LAUSD and CalTrans (project-based employment).• Conducted personal interviews and referrals for relocation residents.• Prepared relocation and replacement housing plans for various project managers.• Revamped and updated company Human Resources personnel files for entire company (four locations).• Organized discreet tax documentation research for the Director of Human Resources (project based).

• Orchestrated the company's first exploratory business trip to China for four top executives, visiting five major cities and multiple manufacturing and maintenance facilities in four weeks.• Translated internet research and marketing documents from Chinese to English for the company's elite International Marketing Department.• Interfaced with Chinese business partners in the United States, China, and Taiwan as the company's Sino-U.S. representative.• Developed the China business trip follow-up presentation for the entire Santa Fe Springs branch.• Researched and generated an extensive report on Sino-U.S. industrial supplies marketing potential for the entire company.

• Oversaw the Intentional Character Development Department's bi-annual graduation and awards reception (Talbot School of Theology).• Collaborated with the graduate school dean, department director, professors, and the general student population.• Designed and directed graduates' programs and reception speeches.• Provided professional and friendly customer service to visitors and potential students.

• Authored speeches for the Consul General and foreign affairs team to deliver at various diplomatic functions.• Translated Chinese political articles and documents into English for high profile diplomats.• Advised the Consul General and senior officials on current American cultural and geopolitical issues, and their implications for Sino-U.S. relations.• Supported senior officials to conduct the annual Chinese New Year Gala, and managed the American special guest list, communication, and database.