Waitress
Current• Taught servers to memorize menu ingredients and provide information on preparation methods.• Provided continuous evaluation and feedback to server employees.• Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.• Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.• Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.• Served needs of more than 35 customers in busy high paced environment.• Prepared beverages and filled food orders for customers.