Angeline Eason Email & Phone Number

Kansas City, Missouri Area

Develops, establishes, and applies quality assurance testing practices and measures for highly complex software throughout the development/product lifecycle in alignment with System, Bank, department, and industry standards including test planning, test case development and execution, defect management, reporting of testing progress/status, and test data management.Establishes and adheres to qualityassurance guidelines, controls and SQADepartment standards as defined by theproject and/or organization requestingtesting services.Gathers and analyzes data including the review of business and system requirements to practically apply new concepts, principles, products, technical and business.Initiates Change Requests (CRs) as appropriate to capture defects and enhancements identified during the testing process, and tracks existing or potential issues along with a recommended course of action and/or options.Participates in and facilitates meetings with software/systems personnel in application testing, such as systems integration, functional, regression, load, and acceptance testing methods to communicate progress and barriers to completing application development and testing goals.Proposes process and technology changes to continually improve organizational efficiency. Shares knowledge of quality assurance best practices.

Overland Park, Ks

Act as subject matter expert providing technical expertise for QA Controlled Document Management functions (testing, training and implementation of new systems, standards and documentation)Serve as mentor for new team members, internal and external clients on QA Controlled Document Management workflows, processes, and new or enhanced systemsPerformance Qualification - Functional / System Integration Tester for new or enhanced software/systems (Regression, Cross Browser, UAT) – HP Quality Center 11.0Create detailed test cases to capture intended outcomes of Business and User RequirementsDevelop and facilitate quarterly SOP Lifecycle Management training modules to increase success in user communityProject manage SOP integration for new acquisitions achieving successful migration Develop ESOP Dashboard and create metrics via TIBCO Spotfire to optimize performance, productivity, and effectiveness Produce quarterly and annual metrics for SOP Management team to target focus areas and streamline efficienciesOversee and produce global SOP Noncompliance metrics- assist with board & COO reports Act as SOP management expert during audits by FDA, regulatory agencies, sponsors and/or internal customers – utilize EDA/TrackwiseCollaborate globally across business units to provide cohesive solutionsProficient in Microsoft Office software and demonstrate ability to quickly learn new software applications (Word, Excel, PowerPoint, Outlook, Access, Visio, Windows) GCP Certified – Barnett International (Good Clinical Practice for Clinical Trials).

Lenexa, Ks

Increased business client satisfaction and loyalty by ensuring all needs for audio-visual and video conference technical service were handled with a superior quality standard.Scheduled and managed daily work assignments for all service technicians to meet client needs while achieving the highest level of profitability for the Company.Created and managed entire database of contracts and service agreements in order to communicate current accounts, accurate profitability of contracts and opportunities for renewals.Created Asset Tracking for equipment purchased by clients to aid in the purchase or renewal of service contracts.

Overland Park, Ks

Responsible for converting all global standard operating procedures in Lotus Notes database to web based format in (ELVIS) - Enterprise Library Vaulting Information System. Monitored tracking at each stage of conversion to guarantee accuracy and prompt delivery.Partnered with other professionals forming a special task force team created to develop a valuable process for tracking and reporting metrics needed to identify and improve cost efficiencies Resourcefully gathered and analyzed information from various departments in order to effectively determine shelving allocation for new clinical studies. Proficiently performed above expectations in quality and production meeting all deadlines.

Walled Lake, Mi

Managed schedule for Regional Sales Director providing intuitive research and strategically setting appointments with top executives competing for comparable targeted marketsEffectively networked with title companies and various business groups in order to gain desired insight into specific marketsResponsible for booking travel arrangements with appropriate airlines, hotels and transportation services to facilitate smooth transitions while traveling.

Overland Park, Ks

Directed the performances of all Managers and Representatives by developing motivational strategies and setting goals to propel the success of the Employee, Manager, and CompanyImplemented proficient methods to hire, train, and productively develop large groups of telecommuters for lead acquisition in USA, India and PhilippinesProduced a successful lead acquisition department responsible for 80% of sales generated by the CompanyManaged the performance of all administrative assistants to ensure their responsibilities were completed with accuracy and timelinessStreamlined all administrative procedures and operations to ensure effectivenessResponsible for tracking, and calculating various payroll differentials for over 600 employees on a weekly basis. Managed & maintained all database programs for payroll and reportingCreated and maintained an efficient system to track the conversion of all representatives from 1099 to W-2 employment status Developed targeted reporting for analysis by Senior Management necessary to effectively identify where to execute changes in various departmental areasDesigned reports and queries to assist Frontline Management in daily performance evaluation.

Capm Certification, Project Management

Associate'S Degree, Certified Practical Theology/Religious Studies, (A- Average)

Certified Religious Studies

Gcp Certified, 2010, 2012, 2014

Education record

Education record