A dependable Corporate Trainer and Quality Lead accountable for carrying out training programs, identifying the best solution to meet business goals, executing the annual training plan, and completing team duties.Successful International Knowledge Transfer for a new program setup for Kuala Lumpur, Malaysia. Chosen as one of the delegates to train Indonesia, Thai, Viet and Arabic teams in Malaysia.Coordinated and facilitated train-the-trainer workshops to improve training delivery methods and enhance employee engagement to different global locations which are counterpart of the program which includes Costa Rica, Kuala Lumpur and Lisbon.
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Training And Quality LeadAccenture Apr 2019 - Jun 2024Manila, National Capital Region, PhilippinesSupervised and managed a team of Quality Analysts and representatives, ensuring thatexcellent delivery of tasks was provided to all stakeholders.Analyzed current processes and identified areas for improvement, resulting in increasedquality of performance. -
Training And Development SpecialistAccenture Mar 2019 - Jun 2024
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Training Specialist/Instructor Analyst/ Quality Auditing AssociateAccenture Dec 2017 - Feb 2019Manila, National Capital Region, PhilippinesDeveloped and delivered team training sessions to ensure team members were up to dateon the latest processes and procedures.Coordinated closely with other teams to check challenges/confusions and provide possibleresolutions. Provide support to international KT to counterpart global sites.Assisted in the process of onboarding new team members.responsible for evaluating, monitoring, and assessing the quality and improving the highquality service provided.
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Data Analyst/ Transaction Processing Associate/ Content ModeratorAccenture Aug 2016 - Nov 2017Manila, National Capital Region, PhilippinesReview user-generated content on social media platforms to ensure it aligns with communityguidelines.Transcribing audio and video recordings accurately and efficiently.
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College InstructorSti Education Services Group May 2013 - Jun 2016Cainta, Calabarzon, PhilippinesTeach and supervise students using lectures, demonstrations, discussion groups,laboratory workshop sessions, seminars, case studies, field assignments and independent orgroup projects.
Angeline May Gaspan Education Details
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Tourism And Travel Services Management
Frequently Asked Questions about Angeline May Gaspan
What is Angeline May Gaspan's role at the current company?
Angeline May Gaspan's current role is A dependable Corporate Trainer and Quality Lead accountable for carrying out training programs, identifying the best solution to meet business goals, executing the annual training plan, and completing team duties..
What schools did Angeline May Gaspan attend?
Angeline May Gaspan attended University Of Rizal System.
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