Angeline Tay Email & Phone Number

Singapore

Singapore

- Update and manage site content for all e-commerce platforms.- Manage and oversee the e-commerce budget, including forecasting, monitoring expenses.- Stay up-to-date with e-commerce trends, conduct market research, and maintain strong customer relationships.- Monitor and analyze website performance metrics, such as traffic, conversion rates, bounce rates & average order value.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Developed and executed effective online marketing strategies for growth.- Monitored market trends to continually improve marketing approach and outcomes.- Managed and updated brand’s social media presence across all channels.- Coordinated online campaigns to boost engagement and brand visibility.- Planned and optimized paid ads, ensuring budget efficiency and results.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Assist with creating and updating product listings across platforms.- Handle customer inquiries, returns, and product-related questions.- Monitor and manage order processing, shipment, and delivery.- Assist in analyzing market trends, competitors, and customer feedback.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Transform e-commerce data into actionable insights to improve operations.- Oversee the profit and loss, ads for online stores on Shopee and Lazada.- Manage online sales campaigns, pricing strategies, and promotions.- Assist in implementing e-commerce strategies to support business development- Research competitors and explore new market opportunities within the e-commerce space

Shanghai, China

- Managed Xiao Hong Shu account, including content, promotions, and community engagement.- Provided customer support and coordinated e-commerce operations for 3M China on Tmall.- Coordinated online sales activities, boosting product visibility and sales on Tmall.- Expanded product range by addressing sales inquiries and identifying listing opportunities.- Collaborated with 3M China’s Beijing team and Tmall partners to optimize sales performance.