Angelique Waldron

Angelique Waldron Email and Phone Number

Technical Program Manager at Oracle Hospitality @ Oracle
redwood shores, california, united states
Angelique Waldron's Location
Chattaroy, Washington, United States, United States
Angelique Waldron's Contact Details

Angelique Waldron work email

Angelique Waldron personal email

n/a

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About Angelique Waldron

Accomplished and proficient Hospitality professional with an outstanding background in hotel and group reservations, reservation (CRO) and property management systems (PMS) and hospitality Information Technology with a proven record of continually improving processes for maximum performance, productivity and customer satisfaction. Hospitality experience spanning 22 years and multiple departments including; Group Management, Project Management, Call Center Operations, Hospitality Systems Development and Implementation, Interfaces and Process Improvement. Respected IT professional and team-player, with very strong team skills, as well as proposal and process development expertise, which routinely facilitate the exchange of ideas and can use relationship networks to strategically accomplish objectives.

Angelique Waldron's Current Company Details
Oracle

Oracle

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Technical Program Manager at Oracle Hospitality
redwood shores, california, united states
Website:
oracle.com
Employees:
184101
Angelique Waldron Work Experience Details
  • Oracle
    Technical Program Manager
    Oracle Aug 2015 - Present
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  • Micros Systems Inc
    Implementation Consultant
    Micros Systems Inc Jun 2014 - Aug 2015
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  • Red Lion Hotels Corporation
    Manager, Central Systems Development
    Red Lion Hotels Corporation Apr 2011 - Jan 2013
    Collaborate and strategize with all Red Lion hotels and multiple corporate individuals and departments on improving system efficiency and applications to increase productivity and enhance guest satisfaction. Focus on relationship building and facilitating company-wide systems policies and procedures for the Red Lion franchise hotel community. Provide training to all Red Lion hotels' staff members to help them be more effective, productive employees. Assist with the installation, support, integration, testing, and upgrading of multiple hotel systems. Design and publish SOP's for all hospitality systems and interfaces. Assist GDS, OTA, and website teams with CRO and PMS integration, troubleshooting, enhancements/SCR and training.
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  • Red Lion Hotels
    Business Systems Integration Manager
    Red Lion Hotels Apr 2009 - Apr 2011
    Spokane, Washington Area
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  • Red Lion Hotels
    Reservation Systems Manager
    Red Lion Hotels Nov 2008 - Apr 2009
    Spokane, Washington Area
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  • Red Lion Hotels
    It Support Analysis
    Red Lion Hotels Aug 2000 - Nov 2008
    Spokane, Washington Area
    Assisted in migrating 15+ Red Lion hotels from one PMS to the Micros OPERA PMS including training, system administration, interfaces and GDS and OTA integration.Upgrading the Micros OPERA CRO and PMS from version to version multiple times including system testing, training, SOP writing and vendor collaboration.
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  • Red Lion Hotels, Former Red Lion Ridpath Hotel
    Reservations Manager At The Ridpath Hotel
    Red Lion Hotels, Former Red Lion Ridpath Hotel Aug 1998 - Jul 2000
    Spokane, Washington Area
    A former full service Red Lion hotel that specialized in groups and conferences).Oversaw the group reservations department for this full service hotel. Worked with event, group and meeting planners to secure room reservations for their clients via either rooming lists or individual reservations. Worked with the catering, banquets and front office departments to ensure the group or meeting would be handled properly. Coordinated the group with the central reservations department to ensure complete guest satisfaction.
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  • Red Lion Hotels, Cavanaughs River Inn
    Reservations Manager
    Red Lion Hotels, Cavanaughs River Inn 1996 - 1998
    Reservations Manager (1996-1998)Oversaw the group reservations department for this full service hotel. Worked with event, group and meeting planners to secure room reservations for their clients via either rooming lists or individual reservations. Worked with catering, banquets and front office departments to ensure group or meeting would be handled properly. Coordinated the group with the central reservations department to ensure complete guest satisfaction. Group Coordinator (1993-1994)
  • Red Lion Hotels, Cavanaughs Inn At The Park
    General Cashier, Travel Agent Commission & Trade-Out Coordinator
    Red Lion Hotels, Cavanaughs Inn At The Park 1995 - 1996
    Cavanaughs Inn at the ParkA (now Red Lion) full service hotel with group and meeting space.General Cashier, Travel Agent Commissions and Trade-Out CoordinatorResponsible for cash reconciliation and deposits for hotel personnel, travel agent commission research, payments and balancing on a weekly basis, recording and tracking all trade-out account activity with various contracted companies, including handling their individual reservations.
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  • Red Lion Hotels, Was Cavanaughs Hotels & G&B Select-A-Seat
    Call Center Supervisor
    Red Lion Hotels, Was Cavanaughs Hotels & G&B Select-A-Seat 1990 - 1995
    Cavanaughs Call Center and G&B Select-a-Seat 1990-1993 & 1994-1995A (now Red Lion/TicketsWest) central reservations call center with 50+ employees specializing in reservations for all Cavanaughs hotels and G&B Select-a-Seat ticketingCall Center Representative (1990-1993)Answered and processed reservations and ticket calls for all Cavanaugh hotels and all events sold by G&B Select-a-SeatCall Center Supervisor (1994-1995)Oversaw shift operations for the call center including daily tasks of employees, call monitoring, ticket processing, agent counseling, work and break schedules, hotel liaison, and guest issues and satisfaction.
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Angelique Waldron Skills

Hospitality Hotels Property Management Systems Hospitality Industry Customer Satisfaction Micros Front Office Yield Management Employee Training Hotel Booking Revenue Forecasting Training Process Improvement Budgets Hospitality Management Hotel Management Tourism Opera Food And Beverage Customer Service Team Building Revenue Analysis Catering Training And Development Management Team Leadership Account Management Strategic Planning Pre Opening Resorts Siteminder

Frequently Asked Questions about Angelique Waldron

What company does Angelique Waldron work for?

Angelique Waldron works for Oracle

What is Angelique Waldron's role at the current company?

Angelique Waldron's current role is Technical Program Manager at Oracle Hospitality.

What is Angelique Waldron's email address?

Angelique Waldron's email address is an****@****cle.com

What is Angelique Waldron's direct phone number?

Angelique Waldron's direct phone number is +166778*****

What skills is Angelique Waldron known for?

Angelique Waldron has skills like Hospitality, Hotels, Property Management Systems, Hospitality Industry, Customer Satisfaction, Micros, Front Office, Yield Management, Employee Training, Hotel Booking, Revenue Forecasting, Training.

Who are Angelique Waldron's colleagues?

Angelique Waldron's colleagues are Tom Burris, Laura Estefania Benitez, Jenna Albertson, Aditi Bendwal, Brian O'neill, Frank Kithaka, Julie Harris.

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